Absolutely wonderful! My father bought this computer for…read moreme. Which was so thoughtful. However, I'm not that computer savvy. Luckily he bought Dell insurance with it. Well thank god ! (Kidding) they came out 5 times! Everything that could have possible gone wrong went wrong. They replaced my hard drive (two times). My cord 3 times. The computer never worked right EVER. I was so frustrated with it, my son and I share this laptop and he is starting his college forms. So I admit it was me that hit the laptop out of frustration. Laptop went dead.... I asked around to several parents if they knew a good computer person that could fix a laptop. My friend recommended him. We talked on the phone briefly. He came over and took the laptop, brought it back to me w/in 48 hours and it was fixed! It worked 300 times better than when it came brand new. He explained how some laptops come with bloat. And he was able to get rid of that and make it run smoothly. Very honest young man. Very respectful. Took his time explaining. I will 100% use again and will recommend him.

A great little repair shop…read more I needed to have a laptop screen repaired and the tech, Armando, diagnosed the problem, ordered the parts and had the PC back to me in less than a week. I had brought the Laptop to him late on a Saturday afternoon, and it was back in my hands by Wednesday. The price was right, too. The shop charges $70 for their service, plus parts and warranties their work. I won't hesitate to use him again.

Couldn't recommend more. Great service, worked with three different team members and all were super…read moreknowledgeable and very nice, talking me through any issues with my build. Was also 1/3 of the price and turnaround time as micro center.

Crooks. Don't recommend. Run and go somewhere else. Service was bad, I was lied to, and overcharged.read more

What a great local computer company. Family owned business and they really care. They fixed my…read moreRazer laptop when it was overheating. I believe these guys can do about anything related to a computer. Call them first when you have issues.

PC Innovations helped me out tremendously last year with my laptop and so this week, I was a…read morereturning customer. Even though I was the one that procrastinated by waiting until the last day before I had to move to seek help with my aging computer, Tom bent over backwards to transfer all my important data to an external drive in the nick of time! Both of my experiences there have been top-notch and I cannot say enough good things about Tom, his expertise and good-natured way. It was a great customer experience and so grateful for him for getting everything back to me so quickly.

outstanding customer service! very professional and was able to fix my computer in a timely manner…read more definitely would return if the need arises

They have been an excellent business partner for 20 years! They are very knowledgeable in…read moreresolving and maintaining network infrastructure for small businesses.

I have been working with Sri and Biz Tech Helpers for over 15 years. They have helped me from…read morecomputer fixes, assisted in buying and setting up a new computer and many other different issues. I have almost always found them to be able to resolve my issue within one phone call. I am not sure if their prices are in line with other similar companies. However, I have almost 100% faith in their abilities, which gives me peace of mind. I would recommend for someone who does a lot with the home pc and is not savy or someone with a business who is looking to export their IT needs.

Completely waterboarded my MacBook and CNA cleaned the corrosion and got the device both working…read moreand charging again--all of this was done in a day. Additionally, the customer service was amazing. There was an incredible display of both respect and transparency throughout the entire process. Going through CNA saved me around $1.5k. I'm so grateful.

Bad customer service! The hard drive on my laptop died so I took it to CNA Computer. I had driven…read moreby their storefront dozens of times over the past 4 years and I noticed there were a lot of 'local awards' for service. With that much recognition for service, I thought they would be a good resource to get my computer up and running again. A costly mistake! Angelo's unfriendly attitude when I dropped off my machine was a red flag that I ignored. After all, the entire country is still in the grips of the pandemic and retail business owners must be safety conscious. As long as someone can do their job well, it normally doesn't matter whether 'service with a smile' is offered. Turnaround time to replace my hard drive & reload my data was fast and I picked up my computer the next day. However, I feel I was waaay overcharged for the hard drive (tech hours were priced separately). It took 4 phone calls over a 4-week time period to reach the owner to ask about missing keyboard functionality and to ask for assistance to reload a driver for my external CD/DVD drive. After paying almost $700 for the new hard drive and the tech hours, I discovered it's a 'one & done' process. If I wanted help to load a missing driver for my external CD/DVD equipment, it's an additional charge. If I wanted help to have the same functionality on my keyboard that I had prior to the new hard drive installation, it would be an additional charge. Of course, he's entitled to run his business the way he sees fit. My choice for future computer needs will be to go somewhere else where the service isn't overpriced and surly.

I thought I was going to need a new computer, however he checked my computer and was able to repair…read morethe problems in a quick and easy manner. I appreciated his honesty. Great to do business with him.

Very helpful information explained in a way I understood, not being super tech savvy myself.read more

Went to these guys for 2 issues: 1) display not coming on…read morehalf the time with my Samsung laptop 2) download issue with a particular website Neither issue was corrected on their first try and that was very understandable since both issues were intermittent and they were unable to duplicate issues when they had the laptop. I returned couple days later without an appointment, let them know I still had the issues, and two of their techs stopped what they were doing to brainstorm the issues. I had my laptop back same day with both issues totally repaired - and with no extra charge to me. I highly recommend these guys for any computer/laptop issues.

Called other places and was quoted $100 just to give an estimate for sons broken desktop, called it…read more"diagnostic testing". Called IT guys and they said they would gladly take a look for free. Fixed in less than hour for half the price of "diagnostic testing" of other place. Highly recommend!!