They charge you for everything. Even a piece of tape to close a box. I'll take my chances at…read moreusing another location.

I had several pretty simple transactions...returning items with a prepaid labels…read more The GREAT thing is that the person that in the store advised that he would package the return for free. I was in and out in under 5-minute and I had 3 items. The "clerk" scanned the label and the emails, gave me a receipt and I was off.

Everything! Christian, Miles and staff are friendly and welcoming! They are courteous and helpful…read morewhether you are spending money for things to be shipped/ printed or just dropping packages off with prepaid labels. Doesn't matter to them, each customer is important to them. They are a class act!

I've been dealing with this Small Business for over 20 years! Mainly while, serving overseas in the…read moreU.S. Army. Remarkably, I've never had an issue, which is a strong testament to their "Customer Service." You immediately feel the "Small Town/Small Business environment as soon as you enter the Establishment. While at the me time; providing professional, clear & concise guidance and service! The main Post Office is OK but if you want EXCELLENT, stress free, reliable service; LOOK NO FURTHER!!! By the way, please check out their website! They offer a multitude of services!

Ben was super helpful as we arrived not knowing anything we wanted except a computer, and maybe a…read moreMacBook. After browsing with absolutely no pressure to make a sale, we decided we wanted a gaming computer and a curved monitor. Ben was super helpful, asked all the right questions about how we're going to use it, our price range, and what add-ons and capabilities we cared about. Ben answered all our questions with ease, was incredibly knowledgeable, and left us feeling well educated and confident in our purchase. We left with a great ASUS curved monitor and a PowerSpec computer, their personal brand. Can't wait to get this set up and start playing! Thanks, Ben!

I love the ability to see & touch computers and electronics I'm interested. Online shopping, you…read morecan't do that which is the downside of it.

Andre is the Best! I needed my Samsung phone cleaned and it was done in a timely manner. My phone…read morewas returned to me in perfect working order. In addition, I was given information on how to avoid the problem I had with my phone in the future. I would recommend the Garrison MD location with Andre to anyone who has a problem with their phone.

I am grateful to Ryan and Andre (UBREAKITIFIXIT/Asurion, Garrison, MD) for diagnosing and fixing my…read moreSamsung 2025 Galaxy Plus camera (I was getting those frustrating "Camera Failed" error messages). They explained everything, were very responsive, and stayed late to return a properly working phone to me. I also appreciated their honesty and transparency provided to me and other customers. From my experience, I believe your devices are in great hands with them!

Our company has enjoyed working with DMH. Doug and Michael are very responsive and working with…read morethem has been a pleasure.

Doug and his team did a great job with setting up my agency with all the hardware and technology…read moresupport we needed to become a top producing agency for 16 straight years.

If you can get here, this is THE only place to take your computer problems. In a world where too…read moremany businesses are prone to simply take your money and give you "whatever" service in return (like The Geeks?), Sam & Company stands out as a shining example of how things should be. How many businesses these days do you know of that actually combine integrity and skill to deliver what they say they will - and at a reasonable cost? If you read the About section on their website, it mentions personal relationships with customers. That's no sales pitch - it's true. I've only had sporadic computer issues over the years and, amazingly, every time I've spoken with him, it's like talking to a friend. He knows his customers! Couple that with the fact that Sam broke away from the corporate world to bring his skills directly to the public and he's definitely earned my loyalty.

I have nothing but good things to say about my experience here. I took my computer in for service…read moreas I had issues I could not overcome on my own. I found the basic price for service at $99 to be more than reasonable, though I was told that it would take about two weeks for my computer to be diagnosed. I paid the $75 expediting fee and given a timeframe of 2-3 days before diagnosis. I was then happy to get a call from them the next day with the diagnosis and plan of action. The day after that, my computer was ready for pickup, good as new. Overall, very happy with the experience.

I had a HP laptop computer that went dead. I called this computer repair service and asked him if…read morehe could repair it or replace the hard drive. He told me to bring it in and he would evaluate the problem. When I took it to his place, he told me he would check it out and get back to me later that day. He called me around 2 PM and told me the hard drive was dead; He would need to replace it. I asked him the price and he said 249.00. He could have it ready by 5 PM. I gave him the OK and I picked it up the next morning. It worked perfectly and I was thrilled. I HIGHLY RECOMMEND THIS SERVICE.

After searching high and low, Polo did an excellent job servicing my printer! highly recommendedread more

I used this location to assist in my business needs to print flyers. The staff was very helpful in…read moreselecting paper choices gloss or matte finish to give choices in my flyer selection. I choose to pick up my flyers at a later date to save cost which was very beneficial in saving money. The staff also assisted me to use the self serve printers so now when I return I will be a pro.

Pikesville office supply reminds me of how businesses used to be - - lots of personal attention and…read moreknowledgeable people to help you make decisions. Any projects I have asked for their help on has been completed perfectly. And they have a large selection of any supplies one needs for their office.