I was lucky to get Bookstore Movers for my move as their highly booked schedule shows their strong…read morereputation! Sometimes moves do not go as smoothly as hoped. It was Bookstore Movers' excellent customer service that earns them 5 stars. The 3 movers showed up early and worked very quickly and efficiently. In that haste, some items were damaged and I offered that feedback in the follow-up survey. I quickly received a call from the company offering to discount my move and send Walter Davies, a furniture repair person, out to make furniture repairs. That concern for customers and making things right earns Bookstore Movers 5-star service. Walter Davies was excellent and thorough in repairing my furniture. If you have a move coming up, call Bookstore Movers. Lisa C.

I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

I moved into my new place yesterday and had the pleasure of meeting Carlos and Jonathan. They were…read moreabsolutely amazing, from the time we met to the time they left they handled me and my items with care and professionalism. They kept me informed throughout the process and were extremely trustworthy and personable, especially when I had to run out of the house to handle something leaving them alone and when I ended up having more items than originally planned for the move. I am extremely happy with the results and will definitely be using and recommending them to friends and family in the future. Thank you Carlos and Jonathan for your help! Overall, my move was a little over $800 (took about 5 hours with 2 movers for a local move from a 3-story townhome to a 2-story condo ) and I gave a generous tip considering the amount of work they did. Services: Furniture disassembly and reassembly, small furniture moving, wrapping pictures, mirrors and frames, moving storage boxes.

As I read all of the overwhelmingly positive reviews, I have to wonder how I could have had the…read moreexperience I had. Could I have avoided the stressful outcome I endured by just asking them upfront if they would move all of my boxes? If they would stay on the job until it was finished? It may sound silly to ask this of a moving company, but read on. I'll start by saying that the three men who handled my move were mostly professional and careful for the eleven or so hours that they worked. Also, I significantly underestimated the number of boxes I had to move. Serena was very helpful when I initially contacted the company. I provided an inventory of my belongings and some photographs and she worked out a quote that was agreeable. On moving day, her team showed up on time. They were all personable and receptive to my requests. By early afternoon, the moving van was filled up ... but there were still about a hundred boxes in the old house. Suppose the new house didn't have enough room for everything? I asked if they could help me take the remaining items to a storage facility. They pointed out that by the time the van was unloaded, regular offices hours at those facilities would be over. The new house was about a 20 minute drive from the old house. I left in my car and the movers left in their van at around the same time. I arrived at the new house expecting them to be right behind me. For quite a while, they didn't show. I tried calling them but they didn't answer. After about 45 minutes, they arrived. They took a break for lunch. That's fine. Why didn't they just tell me? I labelled each of my boxes with the name of the room where I wanted it to go. For the most part the movers put the boxes in the correct rooms. However, the next morning I could not locate my toothbrush, razor, and a number of other items so I had to purchase replacements. They also dented a wall when moving the couch. They compensated for this by deducting a credit from my total bill. Sometime between 7:30 and 8:00 pm, the men had finished unloading the moving van. The boxes were distributed fairly evenly throughout the house and there was still free space remaining in each room. The team leader started preparing my bill, so I thought they were done for the day. I settled the bill and anxiously tried to figure out how I was going to get the rest of my boxes moved. Was I going to call another moving company? Rent a cargo van? Over the next week and a half, I made ten trips, usually after work, from my old house to the new one, squeezing as many boxes as I could into my little sedan. I finally got the last of the boxes moved. Not fun for an old guy with a bad back. The entire episode left me exhausted and wondering if somehow things could have been handled better. A few days after completing the second stage of my move (and nearly two weeks after the first stage) I received a voice mail message from Serena. She wanted to know how things went. She already knew there had been an issue with me having too many boxes for one trip because one of the movers had called the office on the day of the move to advise her. In her message Serena said that the office was currently closed for a holiday but that I could call her on her dedicated line. Unfortunately, she didn't realize that her line had been switched off for the holiday and was not accepting messages. A day or two later we did manage to connect. Serena was careful to ask me just a few general questions so as to avoid suggesting that anything had been handled improperly. At the same time, she wanted to know what had happened and what options, if any, I was given. I eventually told Serena that none of the movers offered to make a second trip to collect the rest of my boxes and I believed that was because they did not work after 8:00 or 9:00 pm. Serena assured me that sometimes they worked past midnight. They keep working until the job was done. Except in my case. She also agreed that the three men could have moved the last set of boxes within 90 to 120 minutes. Serena told me she would discuss the matter with the movers and get back to me. But I never heard back from her. I still don't know what to make of this entire affair. I work in customer service and I use all of my resources to ensure the all of my clients' needs are fulfilled. That's what they depend on my for. Of course, if I knew there was an option of making one more relatively short trip to complete the job, I would have gladly taken it. The company would have gotten more money, the movers would have received larger tips, and I wouldn't have faced the ordeal of moving a hundred boxes a dozen at a time by myself. Ouch!

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

The movers did an excellent job. I am handicapped, they did my packing, were courteous and the move…read morewent quick and smooth.

Quickly responded to my inquiry and offered a very reasonable price. They brought a big team of…read morecourteous men that moved our belongings quickly and carefully. Would definitely hire them again.

When I hire a service via Yelp, I usually create a draft to remember the company for future…read morereference and to leave a review later. Often, these drafts don't become reviews because the service was simply average--nothing noteworthy beyond the fact that the job was completed. However, I'm glad I saved JFP Express in my drafts because their service was excellent. I contacted three different companies through Yelp, but ultimately chose JFP Express because they were the only ones who provided an all-inclusive price with no hidden fees--unlike the other companies. I find it frustrating when businesses try to extract as much as they can from customers through various pretexts and dishonest practices. JFP Express, however, was honest and transparent from the start. Jason was very courteous and communicative, arranging everything seamlessly. When the team arrived, they were respectful, personable, and professional. The piano, along with everything else, was handled with the utmost care and attention. Even my husband, who is usually very reserved, was impressed with the team, especially Darius, who was exceptionally pleasant. We will definitely be using their services again. Thank you, and best of luck to your team! *‿*

Bill moved a sectional from my home to my sister's, which is about an hour drive away. He was…read moreresponsive and gave me several options to think through to see what would best fit my budget and time. Bill came over before the move to take a look at the items that need to be move to make sure they fit in the lower tier option, which it did. The day of the move, he was on time and professional. His team and he were efficient and made everything work. I really appreciated that he worked with me when other moving companies didn't want such a small job. Highly recommend him for your move!

Bill and Brandon are fantastic movers and incredibly professional. I purchased a couch from letgo…read more Bill and Brandon moved it from the original owner's apartment in mine in a very timely manner. They were honest and upfront about one of the pieces possible not fitting through my front entrance but did everything they could to try. There was success. I highly recommend Bill and his team for your moving needs. I will definitely be contacting them again should I move again.

A great experience from beginning to end. We moved 3 years ago and went with another company after…read moregetting a quote from Doyle because the other company was slightly less expensive. That was a big mistake. This time I went right to Doyle. You get what you pay for, my friends. Ryan, the owner, was very responsive and we made an appointment to do a video walk-through of our condo. We did the walk-through, he asked a lot of questions and then he promptly sent an estimate. We have a lot of things so it took five guys and two trucks. The crew leader contacted me the day before to confirm the details and they showed up promptly the day of. They were incredibly friendly, fun, and energetic the entire time. And very polite. They treated all of our things very well and didn't have a problem moving any of the weird odds and ends we couldn't find a way to pack. When we arrived they put everything in the new house where we wanted it and even though we could tell they were suffering from the extreme heat and the weight and amount of our things, they never lagged or complained. They put the beds back together quickly and correctly as well as the dining room table. I'd be in hospital if I had to move all my stuff. At the end, the crew leader went over the paperwork, explained all the final charges line-by-line, and took payment. Very professional. We could not be happier. They were a great crew of guys. Ryan has a great company and I couldn't recommend them more.

Do not ever use this company. I do not know how well they move people, but their practices border…read moreon harassment. After we listed our home for sale, I started getting incessant texts and phone calls from them at my UNLISTED phone number. When I asked how they got it, I was told it was in the MLS listing! That is an obvious lie and very easy to disprove, and yet they thought I would believe them. I have also gotten multiple pieces of physical junk mail from them. I would rather move all my furniture myself than hire this company.

Review will also be on "A+ Dollar Movers"…read more Bottom line: I would NOT recommend them to anyone. The owner (whose name I forgot because I did my best to block this experience out of memory) is very personable. Don't let that fool you into hiring them though. Pros: 1. They were available last minute (hired four days before moving). They were probably available because of their service/reputation though so, maybe that's not a "Pro"? 2. Owner is personable. 3. Competitive prices (but not worth it!) 4. Little was broken (a few plastic lamp shades broke), nothing was missing. Cons: 1. Arrived FOUR hours late. Received an update on arrival time but only after I called to check on where they were (1.5 hours after they were supposed to have arrived). They were at Home Depot buying boxes. 2. I was told there would be 4-6 men but only two were there for the majority of the packing and a third near the very end. 3. They did not finish packing my house. I had to leave three pieces of gym equipment behind (over $2k worth of equipment). Had they arrived on time, this would not have been a problem. 4. Employees didn't give me the warm fuzzies. Only one would speak/look me in the eyes. The other avoided all eye contact (language was not an issue).

Ok so I will add the text with this . But let me start I under counted items but never thought it…read morewould go from 395 to 695 came late broke items never offered any money back because they so called fixed it when they put my table together told be that's the best it would be because I'm missing screws . Well guess what, just had someone come and re fix my table and now it's great don't move and still missing screw . I had 4 workers move me only two was worth having the bald light guy and the dreads guy the other two broke my headboard top off and my son tv long story short wasn't worth 695

Very friendly communication from this company was excellent. The gentleman did everything I asked…read moreand made sure I was satisfied. Thank you RPM movers I will definitely use you again.

From the owner: Stress-Free Moves. Fast, Careful, Guaranteed…read more At RPM Movers, we bring over 15 years of combined experience and a family legacy of excellence to every job. Inspired by over three decades of service in Columbia, we approach moving with the same values we were raised on - trust, preparation, and purpose. Honest pricing with no hidden fees Speed + care in every detail Same-day & emergency moves available What sets us apart is our personal investment in each move. We’re not just moving boxes—we’re helping you start a new chapter. Book RPM Movers and move with confidence.