Rude, unhelpful, and unprofessional. The owner of this store is extremely rude - he claimed to not…read morehave a package that was delivered to his store, then returned it to sender an hour later. He was entirely unwilling to help me and became frustrated and abrasive when I asked for more details. Very unprofessional.

The owner of this franchise is rude and he should be nice to people who come there for his…read moreoverpriced service $5.50 to print a label. He yells at customers on the phone and yelled at me after I told him he was charging too much for printing a label. He should be thanking me for agreeing to pay his $5.25 upcharge to print a label. Horrible miserable Asian man who doesn't understand customer service.

They have to do better with their hours…read more They are not properly staffed and it's evident because there are days when they are supposed to be open and aren't As one of the few post offices in the area they should try to improve their customer service from a hours perspective Now when they are open the one person working is helpful

Worst post office in the country. They never open on time if they even decide to show up at all…read more They give USPS a bad name. Terrible

This is a completely different store since new management took over a few months ago. Previously…read moreyou could print UPS labels for free, which was a nice bonus. Now they charge $2.99 for the first BW page of anything, which is insane. Other UPS stores within 2 miles of this location charge between $0.33 and $0.40 per page. But the MOST insane thing happened today when I tried to ship a 1-pound package to London and they told me the cheapest option was $375! Needless to say I took my package and left. I went home and logged on to PirateShip.com and entered the requisite information, and it produced UPS international options ranging from $29.07 to $59.64 to get my package to London by Thursday. I will never return to this store unless I am dropping off a package that already has a prepaid label affixed to it, though I wouldn't be surprised if they tried to charge me for that, as well.

I used to come all time time to ship, drop off, get passport photos. Service was great, prices…read morereasonable. That was before the new ownershoo beginning Dec. 2025. Now I go and they are charging over $3 to print a single page. I get charging to print. Paper and ink cost money. Printing a single 8*10 page with a single blacl barcode on it should not cost over $3. That's truly ridiculous. Also while trying to assist me they are on a personal phone call on speaker. I can barely hear what they are saying to me over what this other person is saying to them and they can't hear me to bother to search the email I sent to them because they are too busy having another conversation. This is a grown adult couple and I had better service from the part time teenagers that used to work the front desk.

Friendly staff who is caring and polite. Hard to find these days! I would recommend this store for…read moreany quick package drop off as well as printing devices. Best part is their mailbox services. I can have my Amazon packages delivered there for a reasonable fee and peace of mind.

Had a notary appointment scheduled and confirmed online. Went to the store for my appointment at…read more9am and "Jennifer" the store representative informed me that the notary was not going to be in until 10am. No notice of appointment cancellation, "Jennifer" was rude and dismissive and said I can keep calling the store to find out when the notary would be available....why have online scheduling for this service? Won't return, service was in line with what you expect based on its location.

It was time to get rid of the Leaning Tower of Pisa that was my mailbox. I found Top Notch and…read morefigures well if that's all they do, they should be good at installing mail boxes. They were! Carol guided me through the process of ordering the box. It came quickly and installation was done post haste. Snowzilla did not stop them. The installers did a tidy job, hardly getting the snow dirty.

These guys are professional and fast. They were exceedingly accommodating and took some of the…read moreworry out of an already stressful situation. Thanks, guys. I'd definitely recommend.

Convention hotel's UPS. Barebones and extremely understaffed. They charge you $7 for internet (15…read moremin) only to tell you there is no printer for the workstations, despite the signs. Well that was the only reason I came here! Go anywhere else. They have no capabilities, almost no supplies. Guy who worked here was nice but had hours of backlogged printing to get done.

This store is always open whenever I needed it to be…read more It's on the second floor, so don't hesitate! Everyone is so fast, and efficient!

My mailbox bracket snapped when the post was hit by a truck during the snow storm. I researched and…read morefound a comparable bracket from Midatlantic Mailbox Inc. I ordered Premiere 3" St John Scroll Mailbox Bracket for $101.22 including shipping to my place. Once I replaced the broken bracket and attached the mailbox to the post, I went to place it into the hole that was prepared in the ground. When I placed the entire post/mailbox assembly into the ground, the stress of the placing the post into the ground snapped the bracket the same way the old one broke when the truck hit it. When I reached out to the company for a replacement, I was told that it was the installation error by not using the mailbox support/bracket and it wasn't designed to hold my mailbox that is heavier. Nothing in the descriptions of the product showed any limitations on weight and when you actually look at the design, you can see how flimsy the design is. Look at the photo and make your own conclusions. If this bracket doesn't even hold up to the installation of the post into the hole, this will not last. Do yourself a favor and avoid this product as well as this company. They don't stand behind their product and blames the customers if anything happens. Do not support this company. Avoid as they will not help you.

Dear Anne, I called…read moreabout 2 weeks ago to order a part for my mailbox. I am writing today to express how thoroughly impressed I was with all the folks I dealt with at your company. I spoke with Brandon on 11/16/20 where he walked me through ordering the part. Extremely willing to assist. Professional. Knowledgeable. Thorough. I called the next day to request confirmation and tracking info and was told that Brandon was unavailable. Lora answered the phone and immediately offered to look up my order and help get me the info I needed. She found my order right away, emailed the info to me and I was on my way. Again; extremely willing to assist. Professional. Knowledgeable. Thorough. Today I called to get the email address of the boss (you) and Lora and Brandon. I left a voice message initially. Marlene called me back promptly and gave me the info I requested after I explained my intention to write to you. Again; extremely willing to assist. Professional. Knowledgeable. Thorough. And kind enough to tell me a little more about your company. Certainly, if I ever need a mailbox or parts, or come across someone who does, I would highly recommend Mid-Atlantic. Too often we complain about bad service. Rarely do we acknowledge great service. THAT, was great service. Thank you.