Took my phone in to get the battery replaced as the old one was wearing out. The woman behind the…read morecounter did the work promptly and at a reasonable price. When I had to come back later with an issue from the prior job, she looked over the phone, assessed the issue, and determined it was (probably) a problem with the new battery, and replaced it without complaint or additional charge. Honest, efficient, and reasonably priced. 100% what I want from a repair service. Absolutely recommended.

Price is great, though you realize, or should realize, you aren't getting genuine replacement…read moreparts. If given option, I would have paid more (to an extent) for genuine screen replacement. As you scroll up, at bottom of screen, black text comes up brownish, then changes to black half way up screen. Also, volume button doesn't always show up on left side. This is on a iPhone 16 pro.

I came here about 2 months ago to get my iPhone screen fixed. It was a weekday after noon, probably…read morean hour or 2 before closing, and I was helped right away. My phone screen was fixed in under 20 minutes. The store was super clean! It seems like they offer a lot of services. As someone who breaks their phone screen a lot, I am usually skeptical of getting it replaced at places like this, but I was so surprised they did not need me phone passcode or any personal information, and the price was reasonable. I highly recommend coming here for screen repair.

SCAM! Do not buy from this store! I spoke to someone on the app Offerup and the address they gave…read moreme was the one to this store. I bought the iPhone and was told that if it didn't work, I could return it for a refund. I took the phone to a Sprint store to activate it and was told it wasn't compatible. I texted the guy from the store i Bought it from telling him that I would be back for the refund tomorrow (this is on a Tuesday) he responded telling me that there's no worries he can refund me the money or exchange for a different device. He also said: For some reason they wouldn't be open until Saturday (weird) I ended up coming back that Sunday to get the refund when I texted him he said that it was too late and that 2weeks had passed (btw only a week had passed) and he said that he informed the management and that they will send me the receipt with the refund policy. I drove up to the store and showed him the texts. He pretended like he wasn't the guy I spoke too on Offerup. I cursed him out and called him out on his lies. He gave me my money back fast. He lied and would not own up to the fact hat he tried to scam me. Please. Trust me on this. Do NOT shop here this is a very sketchy business.

The entire experience was seamless, quick, and excellent craftsmanship. Definitely recommended this…read moreestablishment.

The guy with the beard and the low cut did a really good job on my phone! He communicated very well…read moreand told me everything that was wrong with my phone. Very helpful! I recommend this place only took 30 minutes to fix my very damaged iPhone.

Very Easy web site to schedule an apt. Went in and the phone was fixed within 45 minutes. Very…read morecourteous manager (Matt and Assistant). I will definitely recommend to friends and family. Saved me about $400 on a new phone. Very Reasonable. Thanks Repairology! v/r Cheryl Rickey

Just got told to fuck myself and get out of his store Came…read morein asking for help. I'm upset because my husband is dying in my living room. My phone went dead suddenly ., needed emergency help. The guy said he didn't like the way I was treating him. Told him I was upset because of my situation. Told me to fuck myself and get out of his store. Got very aggressive. Be careful

Ive come in here before for a replacement battery for vehicle key fob…read more I have 2 vehicles that now need replacement batteries in the fobs. I was not aware that they have a lifetime battery swap out per key fob but if you have 2 fobs per car make it make sense. Lol. Just swap the batteries and bring in the one that is causing trouble. The batteries are $9.99 so $26.99 makes sense for a one time fee for life. I was speaking to the very nice and knowledged Olivia and she not only changed the batteries out but informed me of all the money saving options as well as setting up for the key fob addition with a coupon that will make it under $200. Im coming back as the dealership is $500+. They are super nice and customer service is my thing. In addition, this store has more then the name.

Had the battery I needed. Sales girl was on her game. They have a big selection of different brandsread more

I came into PhDFix roughly a week ago after my laptops display for some reason stopped working,…read morewasn't sure why. Within 4 days he gave me a rundown on what parts needed replacement and an estimate of how much the work would cost. It was a motherboard replacement for 650 for my gaming laptop. I came to write this review because many people don't want to write positive reviews about such a large expense, that was their own fault of doing. The guy was extremely kind and listened to what I said about the laptop. He said it would take roughly a week to fix and it was done in a week and a day. No complaints. I started with a nonfunctional laptop and I walked out with a laptop that was fully functional and felt brand new. Thanks so much!

Avoid. Bait and switch, uses faulty (even visibly cracked!) replacement parts (scrounged from…read morebroken computers/phones), damages other parts of your machine in ways that aren't evident right away (replaced screen, damaged track pad somehow), voids warranty, doesn't stand by his word on anything (when something is going to be finished, total cost, type of part to be used). Just not worth it at all. First clue should have been the state of the shop. No computer repair shop should be covered in that much dust!

Sam was absolutely wonderful! We came into the store because my daughter's phone screen was…read morecracked, and from the moment we walked in, he was friendly, professional, and very helpful. He told us the repair would take about 20-30 minutes, but he finished even sooner than expected. The repair was done quickly and the phone looks great. It's hard to find customer service like this these days--Sam was knowledgeable, honest, and made the entire process stress-free. We truly appreciated his efficiency and positive attitude. I would highly recommend Sam to anyone needing phone repairs and will definitely return if we ever need service again! Thank you, Sam, for the excellent experience!

Prompt response to my inquiry. Same day appointment for less than others had quoted me for a…read moreiPhone screen repair.

Great store great service 100% fantastic people and great work!!!!!!!!!! Will definitely be backread more

I went to Best Buy initially (I don't know why, maybe I was feeling particularly stupid and…read morethick-headed at the time) and was told that to repair a broken LCD on a 400 dollar laptop would cost...300 dollars. Also, they would have to mail it in to the repair center. I asked why it was so expensive, and the guy said "well, LCDs are really expensive, so the part alone is 200 dollars". I was thinking, ok, who the fuck falls for this crap from a pasty dickwad like this guy? Who would ever think an LCD screen was more than 80 bucks on amazon or ebay? This is why Best Buy is going out of business. The employees that work there are shit. The products are generally shit (unless you firmly deny geek squad protection, warranty protection, repair plans, 5 year soul sucking plans, etc), and honestly they operate on the assumption that Americans are stupid. Yo, Best Buy, we have wikipedia and google, man. Stop being so 1999. Anyway, I called up Charm City Networks, and they said "yeah the part is like 60-80 bucks, but you can buy it online and bring it in and we just charge for labor". They charged 100 bucks for labor(fair enough) and so I went in to see if it was just the LCD that had a problem. They checked the computer, fixed it within a day, and I picked it up the next day after lunch. It was as easy and painless as possible, and affordable as hell. The guys that work there are very nice and helpful, and generally will go out of their way to make sure you have a great customer experience. Everything in that last paragraph is the exact opposite of Best Buy...which is why I recommend these guys for any computer/laptop hardware repair work.