U-Pack recently moved my worldly goods from Phoenix, AZ, to Western NY. I requested 10 linear feet of trailer space but actually used 17 linear feet. U-Pack gave me a quote for 10 feet and told me up front exactly how much I'd pay for each extra foot I used. I ended up needing to move sooner than expected, and they were able to accommodate the change in dates. The trailer arrived on time, and the helpful driver showed me how to operate the trailer door, the ramp and the interior barrier. Another driver picked up the loaded trailer right on time, and customer service reps kept me apprised of its progress across the country whenever I called to ask. The trailer arrived earlier than I expected. The company did not charge me until the trailer arrived at its destination and then charged exactly what we had agreed to up front. The tractor trailer arrived at my new housing just after a snowstorm, but the very skilled driver was able to park in a somewhat limited space. He again showed me how to operate the trailer door. After the trailer was unloaded, someone picked it up within 24 hours. I saved several thousand dollars by choosing U-Pack and was entirely satisfied with their service. I highly recommend this company. They've been doing this kind of move for a long time and it shows in every aspect of their operation. read more

Wonderful service, but you need to be careful and responsible. I learned the hard way. We have used this service twice from terminal to terminal and both times have been great. You get 3 days to load and unload your Relo-cube at the trucking terminal, and then you sign off on it and it shows up in the next city in 5-7 business days or better. It is important to remember: ANYTHING THAT CAN SHIFT OR FALL, WILL SHIFT OR FALL IN TRANSIT. The key is to buy good double wall boxes that stack well (U-Line), and on the final packing before you lock the door, you need to fold and use additional empty boxes and load them tetris-style so to prevent anything from shifting and falling and rubbing on furniture. The first time, I did not do this, and on the final push for loading, I got in a hurry and just starting throwing the final things in on top of all the boxes. Much of that stuff was ruined because it shifted and fell on to one another. I learned my lesson, and the next time I packed my cube, I used a lot of extra empty double wall boxes folded and taped as filler material, and loaded up such that when I closed the doors, there was no room for things to shift around or fall down. Would definitely use ABF for any future moves. It was very cost effective for us to use the terminal to terminal option. read more

After having researched many different options, U-Pack seemed to be my best option when moving from Denver to San Diego. The customer service rep I booked with online was very helpful and answered all my questions. Loading in Denver was easy and the ABF driver was super friendly and helpful! However, once I got to San Diego I was displeased with the service. Contacting the origin destination to schedule drop off was a challenge, I was asking for recommendations regarding drop off as I was told there was no street parking in Carlsbad, and the rep giggled and said "people usually just figure it out." Then when trying to schedule drop off I was spoken to rudely and transferred to another rep because the first didn't want to help me. Unfortunately multiple furniture items were damaged and numerous dishes broken, even after having taken special care to pad and pack them appropriately. read more

When I priced out the cost of my move on the phone I was impressed by the courteous and "knowledgeable" staff, or so I thought. I priced out the cost of delivering my belongings from Denver to Las Vegas on a semi trailer and the amount of savings is what made me decide to go with this company. Unfortunately, you get what you pay for. First, I was told that all I had to do was call the shipping yard on the day I wanted to move my things into a semi trailer, give them a couple hours notice and they would have a truck ready for me. On my scheduled moving day I called a few hours before I wanted to move my belongings. I was told by the shipping yard that they may not have a truck available until about 6 hours later. I told the shipping yard that I was told by U-Pack that all I needed to give was a couple hours notice. They told me "that's not how this works" and the U-Pack customer service agent I spoke to didn't know what they were talking about. I told the shipping yard that I had a rental truck full of stuff that needed to be moved into the U-Pack shipping semi by that evening, or I would be charged more money by the moving truck rental company. They said they would "do what they could". Twenty minutes later the shipping yard called me and they said I could have a truck if I got down to the shipping yard in 30 minutes, otherwise they didn't know when they would have another semi available for me. I was under the impression that I had a semi "reserved" to load my stuff onto, but apparently, that's not the case and the shipping yard has no respect for people's time and moving schedules. Second, I was quoted a price for the "base price" of 5 feet within a semi moving truck, with an additional charge for each additional foot. Turns out you have to use a minimum of 6 feet, the locking wall doesn't lock at 5 feet, so if you don't want your stuff to rattle around and get broken, you have to put your stuff up to the 6 foot line. So this was an added charge I was not expecting. Third, my belongings didn't make it to the destination on time, they were a day late. Fourth, when my semi arrived no one called me, I had to call the shipping yard a few times to get this info. Fifth, once my stuff did arrive I called the day before I wanted to pick it up to let them know I would be coming. The day I was picking my stuff up I called in the morning to inform the shipping yard, and then again an hour before arriving. I did this because I wanted to be sure that the semi was ready and waiting for me to get my things out of because I was paying movers to hep me with my belongings. When I arrived they hadn't even gotten to moving the semi to a location where the movers and I could access it. So I was paying for the movers to stand around and wait for the shipping yard to get their act together. Then it turned out that they pulled the wrong semi trailer and had had to search for the correct trailer which my stuff was in, while I was STILL paying for movers to stand around. Additionally, though I knew the semi trailer would not be stored in a climate controlled environment, if I had known just how incredibly hot those trailers get in the sun I would have never packed any electronics in the semi. Most of my electronics got fried in the heat and I had to get rid of them. I used this service because it was cheaper than using a moving a pod, and thousands less than having movers deliver my stuff across state lines. None-the-less it wasn't worth it. The lack of organization and respect made me wish I had just sold all my belongings and not bothered with moving my stuff. This company which is supposed to be in the moving business doesn't do anything to make moving easy and made my move so much more stressful than it should have been. I'll never use this company again and will always recommend to my friends not to use this company. read more

This pace lost our pod! We had a total of 3 and the guy forgot to label the 3rd pod so we are now on the hunt for our stuff! Souls never recommend them to anyone. read more

I ordered 5 feet of trailer space for a move from Denver to Salt lake City. I opted to load my own stuff at the service center. My only complaint would be the customer service isnt the best at the freight centers (both times we waited for at least 5 minutes directly in front of a representative before they acknowledged us) but, it's a freight yard they probably don't deal with customers often. We were able to load a day early which made the move so much easier, and it arrived at our destination within 2 days, all intact! I would definitely use Upack again. read more

Great experience with moving cross country using U-Pack!! I opted for the Relocubes and was not disappointed. The Relocubes showed up on time, were picked up on time and were actually delivered at my new house in Atlanta early! Great customer service the whole way through. Would definitely use them again! read more

I ordered one relocube to move a 1-br apt from NJ to CO. The drivers call ahead of time to notify you they'll be there soon. They then forklift the relocube to your desired spot (it fits in one parking space). Both drivers were nice and helpful. Upack sends you text messages and emails with updates about everything. Everything arrived safely in less than a week. I'm very satisfied with their service and will use them again in the future. read more

This place is horrible. We moved to NOLA from Denver and despite being told by U-Pack representatives that they could deliver our belongings to our new address, we had to go the their terminal and move the stuff from one truck to another. You'd think that because it was them who was not fulfilling their end of the deal that they would at least help in finding another company that could-or a even just a truck-or something, but they refused. I will never use this company again and strongly advise against it to everyone. read more

These guys do a great job. I've used them twice, once recently for a large container truck move and also in the past for a ReloCube. Both went just fine. People were courteous and friendly. The 4-hour drop off window was frustrating, but I did not want to pay the extra $100 for a 2-hour window (they told me that up front when I reserved - you have to ask a lot of questions). But the delivery guy called well ahead of time so I have plenty of time to get there. Thanks U-Pack for providing a low cost moving alternative! read more

I was very pleased with U-Pack. They were super helpful and made moving on a budget very doable. I had them deliver 2 Relocubes and they only charge me for one because I only used one which was great. Compared to U-Haul, they were a lot cheaper and they drive it out for you. In addition, they send you some helpful links to set up utilities, mailing address changes, and even voter registration. With U-Pack, The stresses of moving our greatly lessened. I would highly recommend these guys if you are moving on a budget. My only complaint was that they don't deliver on the weekends. read more

I recently used U-Pack to move from Colorado to Texas and my experience was terrific! I utilized the Relocubes and was able to fit the contents of my 1 bedroom apartment (including all furniture) into 2 Relocubes. U-Packs estimate was similar to U-Haul, but I felt the space provided was larger and I was also more comfortable with the relocubes because they were metal (instead of wooden like U-hauls cubes). Initial delivery of my Cubes was easy! The driver was on time and wanted to place them in a spot that was most convenient for me! It was nice to know that I did not have to be present for the cubes to be picked up once they were packed. This allowed me to get on the road a day earlier than initially expected. The cubes where then picked up and shipped to Texas. They got here in about 3 days and were dropped off the day after arriving in my destination city. They arrived at my new apartment within the time window I was quotes and the driver quickly dropped them off. If I ever have to move state-to-state again, I will DEFINITELY use U-pack! Great experience! read more

The boyfriend and I were moving from Denver to San Diego. After some research, we found that U-Pack was by far the most reasonably priced. We had a great experience with them. Everything was delivered or picked up on time. The staff was very friendly and helpful. We would definitely use U-Pack again. read more

After a lot of research, I chose U-Pack for my move from Long Island to Denver. There were no Relocubes available when I needed them, but the customer service agent rented me 5 ft in one of the trailers for the same price. I have no complaints about this experience at all. I was needlessly worried, as moving across the country can be very stressful, but everything went smoothly. My truck arrived much earlier than the expected date (before I was even in Denver) but they kept it on site for the additional days without charge. The supervisor was very friendly and helpful -- he even unlocked the barrier wall, which is a little difficult to maneuver, and set up the ramp for me. I would definitely recommend U-Pack and would use them again in the future. read more

I highly recommend this company. They were extremely helpful, clear, and precise, This is especially a company to use if you have a smaller move or a budget. (I just need to move a few pieces of furniture.) U Pack was also very clear an accurate regarding pick up and delivery options. Based on other reviews, I would suggest hiring a local loading /moving company who you either know or has a good reputation. (U pack gave me the name of moving staffers, who contracts with local movers. Yelp reviews of moving staffers is very poor.) read more

I have used u-pack more than once, and have set it up for family members as well. It is a great way to move long distance, as long as you are willing to do the work or hire helpers. Same as you would need if you rented a uhaul truck, but you don't have to drive it and can take your time. read more

Everything went perfect with them, Charges everything was on time and correct just make sure you communicate as they say and you cannot go wrong. Hint: Make sure you know how many units you need, I asked them for two, used one and only one was charged. read more

I wish I could give 10 stars. They delivered the trailer on time, picked it up on time and delivered it to another state on time. The drivers were very polite and happy to help with all questions I had. The staff that booked our truck were courteous and knowledgeable. Best of all, they quoted a price and that was the price. No add ons, no last minute costs. I highly recommend. read more

This is a solid service that pretty much does what they say. It was the only service available in our remote Colorado mountain town. I really liked that you can can reschedule or cancel at the last minute with no cost; that is comforting if you're worried about a house sale being delayed. The drivers and everyone I spoke with on the phone were very courteous and helpful. The driver who delivered our trailer at the destination near Portland even removed the bulkhead for us. The only downer was getting information about where things were. I had to go through two different companies to get the place where the trailer was initially coming from, and they didn't know when the trailer would get there. It ended up arriving on time though. Be aware that storage charges are not prorated - any portion of a 30-day period gets charged 30 days. read more

Good experience dropped off a trailer in Parker, CO and once loaded and picked up I was able to track it easily. Shipped quickly to FL with no issues, this is probably the most affordable way to move if your willing to pack yourself - although I did hire moving help one day but your able to see how your things are packed and when done upack locks it. read more

AWESOME service! I checked with multiple pod relocation services and U-Pack was by far the lowest price. That was one of my factors for choosing them to begin with but in the end, my move was flawless. They were easy to work with, arrange pickup/drop off and everything arrived timely as scheduled. I would recommend them to anyone moving across states or anywhere for that matter. read more

Don't use them unless in a big city environment. Worst customer service ever. Had to rush to unload as they would not leave pods as they said in the door to door I paid for. Customer service Jacob said management was in a meeting when asked to speak to supervisor and said they would call back..3 days later no call back. read more

ABF has been absolutely amazing to deal with during our move from Orlando, Florida to Denver, Colorado. They delivered two relo-cubes to our storage unit in Orlando and picked them up with one day notice from us. When we got to Colorado, we hadn't settled on a house yet, so we called last minute with an address for delivery and they were so accomodating and polite. Truly a pleasure to deal with - and cheaper than anyone else around! read more

Phenomenal experience! I recently moved from Boston, MA to Boulder, CO. I was between one and two pods with of furniture, so I loaded a trailer. Everyone I dealt with from ABF was incredibly friendly and helpful, and the drivers on both ends were helpful and flexible. The cost was more reasonable than all the competitors and the customer service can't be beat. I will happily call them for my next move. read more

We used U-pack to do a move from Denver to Ventura. Excellent service from drop off in Denver to drop off in Ventura/Oxnard. The driver in Denver who dropped off truck spent time explaining how to set up inside of truck. Huge help. This was an easy move. Will definitely use U-Pack again. read more

This was our second move with Upack. The first more went great. This time around we had some logistical issues. Trailer was dropped off on time and I was told that I could have it ready by 2pm on the scheduled pickup day. However, the driver showed up at 10am to take the trailer and we weren't done loading. We hadn't even called the number to tell them we were ready. That driver left and because all the drivers were on overtime hours the trailer wasn't picked up until the next day. Needless to say this delayed our timeline by 24 hours and we had to reschedule the un-loaders at our destination as we had paid extra for a guaranteed two day delivery. They ended up saying the trailer can be picked up at any time on the scheduled pickup day. Wish I would have known that before I booked. Otherwise everything was fine. Drivers were all very courteous. The driver who dropped off the trailer at our destination was actually very friendly and worked with me to pick the best spot. Would def use the company again, just wish I would have known about the logistics before booking. read more

I'm leaving two separate reviews for upack, because my experience in Denver was far better than that in San Diego. I just moved from Boulder to San Diego. The guys at the Denver UPack were great. They arrived right on time (they give you a 4 hour time frame, but they managed to get there at the very beginning), worked very hard to meticulously fit my two relocubes into a tiny parking spot without hitting the car next to it! They were courteous, informative, and very helpful overall. When I was all done loading my cubes, they were picked up on time without any problems. I would absolutely recommend the Denver Upack to other people looking for an affordable way to move. read more

U-Pack was awesome. It was such an easy process from beginning to end, and the truck drivers were so friendly on both ends of the move. They really went out of their way to accommodate my tight timelines, etc. What a pleasant experience and a very reasonable price. I would absolutely use the company again for future moves. read more

We called a number of well-known moving companies who all wanted upwards of $8,000 to move the contents of our 10 x 20 storage unit from Colorado to Florida. Then we found U-Pack, which would be much, much cheaper! We had already blanket-wrapped our furniture and carefully boxed up all our stuff before putting it in storage, so we didn't need all the services of a full-service mover. We arranged for one of U-Pack's 28 ft trailers to be dropped off on a street near the location of our storage unit, and we were given 3 days to load the trailer. They are apparently called ABF freight trailers. The trailer was too big to drive into the storage unit property, so we checked with the city to ensure that overnight street parking would be OK. The trailer was dropped off within the designated time frame, and the driver called us when he was on his way to meet us. We hired a local moving company to load the trailer for us (not through U-Pack). We had a 10 x 20 storage unit, so we reserved/estimated 21 ft of the trailer. We paid $98 per hour for 2 men and a moving truck to transfer the contents of the storage unit to the trailer, and they did it in 3 hours. We asked the guys to pack the trailer high and tight since we were paying by the foot. After loading and closing the partition, we called U-Pack to pick up the trailer, and they picked it up that same afternoon. We used 5 ft less than what we estimated, and U-Pack adjusted the price as expected. We were also able to get a military discount because my husband is a veteran. The trailer arrived in Florida 2 days earlier than the time frame they quoted. We understood that they might pick up other freight from other customers as the trailer made its way to Florida, but I don't think they did in our case. They called us on the day the trailer arrived in Florida, and we arranged for the trailer to be dropped off at our house about a week later at no extra charge. We were given 3 days to unload the trailer after drop off. Again, we hired a local moving company for $99 per hour (just 2 men, no truck, again not through U-Pack) to unload the trailer. It was a little tricky, because the neighborhood we were moving into does not allow overnight parking of commercial vehicles, and I didn't think to check on that in advance, which was totally my error. I begged the U-Pack dispatcher to pick up the truck on the same day after we unloaded, and they did pick up the trailer sometime after 6pm. All our belongings arrived with no damage. Thank you U-Pack!! I highly recommend this company, and I wouldn't hesitate to use them again. read more

I had a 4 bedroom home to move from Colorado to Texas. I received a 28' trailer at my home and was charged only by the space I used. It was easy and convenient, initial drop off of the trailer was on time and the driver was very helpful. Once loaded they picked up within 24 hours. Received everything safe and sound in Texas and they allowed me the weekend for "free" to empty the trailer. Pick up of the trailer was timely and the driver in Texas was energetic and helpful as well. I would highly recommend this option if you have the time to pack yourself. Only advice, watch the UPack packing video on YouTube explains how to load your belongings and use the ramp and wall attachment. I would use them again in a heartbeat. All moved in :) read more

U PACK PAYS 10 CENTS PER POUND FOR FREIGHT THAT THEY RUIN. You agree to this in the service agreement. The truck moving my stuff flooded, everything I own is ruined. ABF agreed that they were responsible for ruining my stuff, but they paid 30 dollars for the coach. It was such a joke, I'm so angry at myself for not noticing this in the liability statement. I am posting about it so other are aware, IF U PACK RUINS YOUR STUFF, AS THEY DID TO MINE, THEY WILL PAY YOU PENNIES FOR ALL YOUR EARTHLY BELONGINGS. They have the highest rate in the industry for settling claims. You know what that means? They ruin stuff regularly and pay 10 center per pound for it. (Also, when you have the deal with ABF for scheduling the truck rather than U-Pack, their customer service is a joke, but that's basically irrelevant after they ruining thousands of dollars of my stuff and paid me nothing for it.) read more

Many things went wrong but better than driving a truck, just lots of foot work of your own and POOR customer service! (Dispatcher was very kind) Fontana, CA.-Waited an extra 4 hours for drop off so a total of 8 hours waiting for an empty trailer to start packing. No one called I had to do all the foot work. Promised times went by and had to call once more. Truck finally arrived at 8pm. Denver- had a guarantee date and they called to schedule but the time didn't work for us but was scheduled that time anyways because they were so booked. Not my problem. But they sure did make it my problem. Had to go through corporate to get it delivered. You'd think we would get extra money off for our hassles! Nope. I would think three or four times before using again. The only positive was we didn't have to drive the truck but there are plenty of other companies. Upack uses ABF but I don't think they have enough staff to deliver since the hassle we had to go trough to get our trailer delivered on our guarantee date. I did encounter very nice truck drivers on both ends its just the office staff that need help. Not mentioning any names... I could go on but I cushioned this review a lot. read more

I cannot sing the praise of ABF loud enough. After getting Mom into assisted living, I needed to prepare her house for sale. My sisters and I wanted to keep a few treasures and I needed to keep some of Mom's business papers and of course the boxes and boxes of photos. We knew we would have to go through everything ourselves and did not want to hire someone to take a bunch of junk back to Denver. I checked with PODS, Budget Rent a truck, and several moving companies; ABF came in way below everyone else in price. I asked why and they explained their system. We had to move everything in the front of the 28 foot truck ourselves (they would give us 3 days to move it in the truck), they would then secure a plywood divider to contain our stuff in a private setting, they also work for companies like HEB and Walmart as well and then fill the rest of the truck with goods from one of their large clients. Our stuff takes a little vacation and went from Boerne, TX to Dallas to Phoenix, AZ to Denver. Their stuff has been loaded and reloaded along the way and when the truck is empty, they brought it to my house to stay for 3 days to unload; they supplied the street permit. Of course the condition of your stuff on arrival is dependent on how you packed and loaded; we did a great job as everything made it to Denver in one piece. Very much worth the price, especially with the extra fall discount. Thanks ABF for making this part of the move easy. read more

I can't tell you how pleased I was with this company. I was warned about using a third party booking company but they jumped in at the last minute to help me to help me when my original company backed out. Not only did they get me booked only 2 days in advance, they got some awesome movers for me last minute and delivered my stuff a day early which was a nice surprise due to the cross country move. Fair prices, good people, and great service. Thank you!!! read more

I contracted with U-Pack in Denver to move my possessions from Denver to the Bay Area. I have moved out-of-state at least ten times so it's fair to say I have seen it all. I thought I would make my life easier by contracting someone to move the belongings for me. This was one of the worst decisions I have ever made. I have captured here the BIGGEST problems I experiences - this isn't even a comprehensive list. The initial conversations with the reservationist and subsequent emails regarding planning for the move appeared to be very professional and appealing for my move. It seemed like a good deal and comparable to PODS. However, several characteristics that appeared favorable turned out to be misrepresentations or flat-out lies. We were told that the trucking company could provide a two hour window for delivery and pickup of the trailer for packing and unpacking, but ABF said that was not possible. The written materials also state a two hour window is possible, but they do not note that is extra cost with special booking, and the price difference was never mentioned during booking. The ABF dispatcher in Oakland said that it was not possible to provide a shorter window than 4 hours, and was surprised to hear that U-Pack was quoting that info to clients. This also caused significant problems for scheduling movers. We scheduled movers based on when the truck was supposed to be delivered only for ABF (the freight company that handles transit for U-Pack) to deliver the truck very late. Secondly, the reservationist and the written materials state that the trailer uses only 3-4 parking spaces but could need more to maneuver the trailer into place. The driver who delivered the trailer said the trailer would need 4-5 places, which were not available in my complex's small parking lot. The caused me extra expense because the movers had to travel across the street. If you are moving to and from a location with significant parking options, this may not be a problem, but if you will be in an urban area or a location with parking restrictions on either end of your move, I highly advise you go with someone else. I also had no place to leave the truck overnight but when I booked, I was told they could schedule same-day pickup for the truck, but the day of, they refused to come. I called customer service and the rep yelled at ME for not understanding the company policies and made no effort to work with me on the issue. Due to the poor materials provided by ABF my belongings in the trailer incurred significant damage. ABF provided warped bulkheads in Denver, tried to change them out after the packing, and caused several items to be severely damaged or broken when falling. They tried to re-pack my belonging in a completely illogically way - for example, they put the TV at an angle stacked on top of several pillows, such that it almost fell down when we opened the truck When the ABF rep called me to notify me of the damage, the rep flat out admitted they never should have used those bulkheads... Yet ABF refused to admit their negligence when I filed a claim. ABF/U-Pack it did not provide a ramp when the trailer was delivered for unpacking - the written materials clearly state that one would be provided. We had to unload everything off the back of the truck, which is about 4.5 feet off the ground, which is really tricky when you are dealing with heavy items. When delivering the truck in CA, I was told it would arrive between 8am and 11am... It finally came at 5pm, after I had already hired movers and had to send them home after paying a cancellation fee. Again, with every single instance of needing to work with the freight company, they blatantly misrepresented things and cost me significantly more money as a result. On the positive side, both drivers for delivering the trailer were knowledgeable and helpful and the transit time from CO to CA was accurately quoted. (I always try to note at least one positive, though I have never had to rack my brain for something more so than I did here.) All in all, U-Pack/ABF was a complete waste of my money. Their job is to make moving easier and less stressful, but they caused me significant added stress from Day 1. I would not recommend this company to anyone under any circumstances. read more

We were misled by the agent at 1800 upack with respect to when movers would help us unload. When we reserved service, we were told that the trailer and movers could come on the same day and that help would be there for unloading. However, upack never disclosed with the subcontractor about when the trailer would arrive, and the unloaders backed out because of not having a verified time. The end result is that we need to pay an additional charge to reserve new unloading help through UPACK'S subcontractor. We don't recommend using UPACK for a move. read more

I used them for a move from Denver to Scottsdale, and it made for a hassle free and smooth move. Unlike some other moving companies you don't get a single moving consultant, and don't be surprised if you get a call from ABF, rather than U-Pack. However the service was on time, exactly as advertised. People I interacted with from the consultant on the phone to book the service to the dispatch and delivery drivers at Denver and Phoenix were courteous and helpful. read more

Had a very pleasant experience with the Denver office! Making the reservation was incredibly easy with the main office. Dispatch from the Denver location was great, giving me an hour arrival window on the day of arrival for the truck. The driver who delivered the truck was fantastic! So helpful in getting the truck ready to load and closed up when I finished the loading. The truck was delivered and picked up exactly as previously arranged! read more

Moving from DEN to PHX for school. Was told repeatedly by U-Pack Moving and everyone at ABF that if my trailer was picked up on Tuesday it would be shipped out on Wednesday for two day transit and would arrive on Friday. It did not go out until Thursday it arrived on Monday and NO ONE GAVE A S*** ABOUT HELPING ME OUT!!!! I was passed between the Denver and Phoenix ABF offices and back and forth between ABF and U-Pack Moving. I also found out from the driver that the hold up with my trailer was extra freight that they pack in to the extra space I did not take up in my trailer. So there were several people in and out of my trailer holding all my possessions without my knowledge. I had to extend my stay in a hotel pay movers to change dates and change plane tickets for my parents to go home later than expected. When I asked them for help compensating for my losses (which I already could not afford) they offered my a measly $50 off then took it back when they realized they had already given me $50 off as a student discount. I ended up spend as much as if I would have hired a moving company to handle everything from start to finish! SAVE YOURSELF THE TROUBLE AND JUST HIRE A REAL MOVING COMPANY! read more

Experiences seem to vary pretty widely here, but adding a data point for a completely satisfactory experience, from two non-homeowning adults moving from Arizona to Denver. The price was super competitive: we only needed one container, loaded and unloaded without assistance and bought an extra month of storage at destination and the total came out to ~$1100. Everyone was very polite and helpful each step of the way, and our stuff arrived in great shape (note we did travel with delicate items like dishes and electronics separately). These guys really took a lot of the stress out of moving, and I would absolutely use them again. read more