Love it that they come to your house and actually destroy the documents right in front of you. It's…read moreour second time using them and they are always on time, stay in communication and do what they say. Definitely recommend this business.

I didn't realize Assured and A-1 are probably the same company. When I called the Cutter's number…read moreto get shredding done, I got someone from Assured. I asked about Cutter's and she said they bought Cutter's last year. She said they always had the number I called, so I'm not sure if the Cutter's number forwarded calls to Assured or not, which would make the statement the lady that answered the phone true, but idk. Anyway, she told me it would be about $130, I believe up to 10 banker's boxes. I said I had the equivalent of 4-5 boxes. She said they could shred up to 10 boxes, so anything less they'll take for the $130. I was used to paying $30-60 with Cutter's, depending on how much shredding I had to do, so this price seemed outrageous to me. The lady on the phone seemed to me a bit snarky, but I could have perceived it that way after she told me the price is still $130ish ($129.XX). A part of me wanted to be sarcastic, but I wasn't. There wasn't any need to ever be sarcastic. I thanked her for her information, but it did not seem reasonable for me to pay so much. I ended up getting a much better deal with a Tempe company with incredible service & pricing and pay for what was being shredded instead of some flat price regardless. I've read a number of the reviews and they seem to like Assured, so maybe the woman that answered my call was having a bad day. idk. But I am missing Cutters.

I had been with the same mobile shredding company for more than a decade, which I normally call…read moreevery 9-15 months. When I called this week, I found out they sold their business a year ago and was bummed. I typically have about two to three 13-gal bags filled. This time it was 2.5 bags. The quote I got from Assured (the company that bought Cutters) gave me a quote of about $130. That's nuts. Reggie from Cutters used to charge me close to $40 or so. I would meet the truck wherever near me on one of their routes. No big deal. And I would see my stuff being shredded. This worked well for over a decade. Assured said they would be happy to help me (at 2-3x the cost). Called some other places and would've went with another company that was willing to work with me, but on the day I wanted shredding and called that company to see if they could fit me in on their route, I didn't get a call back in a timely manner, not until the end of the work day and by that time, I found THIS company, PREMIER, who was willing to work with me. Premier does not have a mobile service that I'm aware of and they are located near the 143 & University, which isn't too far from the engineering place I retired from awhile back. I spoke with Sophia (I think that's her name) and she was very friendly, polite, professional. She gave me instructions that were simple to follow. I drove through the gate and pulled up in the area for Personal Drop off. David (the lead guy) and Mark met me, helped me carry my stuff into the warehouse where they do the shredding. They allowed me to watch the shredding take place, told me how much it would cost me, and asked how I wanted to pay. I paid by my Apple wallet. Shredding happened quickly. David explained to me how the shredding machine works. It was all good and very quick. Yes, I had to drive from Gilbert to Tempe, but it was mostly freeway, so less than 20 min. The price turned out to be better than I expected. I will be back.

Used them for years. Veteran business. Great Will continue…read moreto use them even though I live far away

Service was excellent, timely, staff was efficient, it was comforting to watch our documents being…read moreshredded in front of us.

Prompt service reply. On time, good communication, and professional. Good value and cost effective.read more

The service, quality of work and the value for the service was great. This may be my 3rd review…read moregiven and all I can say is from assisting me in AZ to Illinois they have helped me tremendously for bulk pickup and personal office size box drop off. I'm just now learning they've moved and Google shows they're at VRC 624 S Perry Ln Unit 102 Tempe, AZ 85281 So now it's time to find out more about this especially needing personal shredding

Shout out and a very special "Thank YOU" to Steve and the shred driver! I am always trying to catch…read morea "Shred day" event in Phoenix surrounding areas in which, there was one being held that I absolutely had to make a visit to. After rushing from picking up breakfast to make it to this event, I ended up being 5 min late but, I ran into the Shred truck driver who was just literally pulling off. The driver was nice enough to stop and accept my bulk. Steve happened to hear me asking the driver if I were too late (in which, the driver seen my tinny bags to Shred, on my back seat, and the driver was nice enough to tell me that he'd pull over to accept them since, I didn't have much). Steve came out to assist with getting my 1 1/2 bag of items shredded for me. I explained to Steve that I was thankful as I had been trying to catch these shredathons and that (although, I'm straight...respectfully) I rushed over after picking up my breakfast in support of Pride Month from an awesome restaurant (I didn't even mention yelp) but, Steve "IMMEDIATELY" asked me, if I by chance, happened to be an "ELITE" (which, surprised me that he'd ask and that he knew about us ELITE yelpers). I was flabbergasted! As we were pouring my recycling into the bin, Steve and I were chatting it up and he then, proceeded to tell me that they LOVED ELITE YELPERS!!! I was absolutely amazed by this acceptance of us, in which, he spoke highly. I recommend that, you guys start shredding your old documents instead of tossing into garbage cans, for safety reasons! ‍ They have locations all around Phoenix surrounding areas and they often have shredding drop off events that are free of charge. I just happened to GOOGLE and found this event. Again, shoutout to STEVE AND THE DRIVER who were extremely awesome humans.I offered to tip but they refused/declined. It never hurts to offer a tip guys. ‍ This location was in a office strip complex which GPS took me directly there, but it threw me off as I was expecting an industrial setting. Thankfully, I seen the truck. Thanks again! ‍

Absolutely LOVED this company up until they went paperless--that's when they fell apart. I have…read morespoken to 4 different people there now and no one can seem to figure out when I paid, what I paid, and what for. Meanwhile, I paid my balance in full 5 months ago! My account remains on hold with a billion "tickets" opened to look into the matter. I don't have the time to babysit these people while they figure out my account for themselves. I even provided them the confirmation of payment email and bank statement. THAT wasn't enough!

Update! Jesus just came to pick up! He was respectful, helpful, just plain awesome! I'm happy!…read more We've had so much trouble dealing with this company for the past month. There's simply no way to talk to someone local; calls go to a call center in another country I think, everyone sounds foreign. We literally have boxes overflowing, as we waited on the 7, I repeat 7, missed scheduled pickups. Still no pick up. Ugh!!!

professional, easy to contact, easy to drop of my shreding. I have used them many times.read more

Great job! Super professional. I would use again. Outstanding experience. Excellent company.read more

I'd still give Reggie and Lisa a 5 star, even though I did not know they sold their company I…read morebelieve a year ago. Unfortunately the new company isn't anything like the company Reggie and Lisa built. It seemed like price gouging and the Assured person that answered the phone seemed a little snarky to me. I will miss Reggie's very engaging personality. On the rare occasion for over a decade I would interact with Lisa. She was very nice, as well. I've dropped off stuff at their home, which is also their place of business, but I usually met one of their trucks either with their sons or other guys that were a part of their company. I've always had a terrific experience with Cutters. I bless you both in your next season of life and your family. Thank you for over a decade of providing my family and I with great shredding. Blessings to you all and I will miss you.

They were very prompt in the response and did a very quick job. Highly recommended!…read moreThey were even able to come and pick up on the same day. The response time and professionalism was wonderful.

Thorough, great communication and excellent pricing! We had a last minute request and they were…read moreaccommodating right before a Holiday weekend!

Have used this business recently to destroy old documents and in the past as well. They are easy to…read morecontact, respond quickly and showed up between the hours as scheduled. It was out of their way for our small job but they did it with a cheerful heart and at a great price. Highly recommend AAA. Thank you!