Words can not adequately express how amazing Penske is!…read more My husband and I just moved from WI to AZ. We originally had a truck reserved with Budget, who called us 2 hours before our reservation time (that had been made a month prior) to tell us that we would need to drive from West Allis to Madison WI to pick up a truck. They informed us that they do not guarantee reservation time or pickup location. Fortunately Penske was able to step in and save our day. After spending some time on the phone with an amazing representative, she was able to find us a 16 foot truck that we were able to pick up at the same time of our original Budget reservation. I realize we got really lucky, as it was a busy day, but I am just amazed at how much Penske went above and beyond to help us. I will always always go straight to Penske in the future- being able to guarantee a truck for moving day is a peace of mind that everyone deserves to have, and Penske can provide that. The staff at the College Ave location was so friendly, knowledgeable, and helpful, and really took some of the stress out of a stressful day. Thank you Penske (and it's amazing employees!!) you rock!

There was an issue with my billing. They had accidentally over charged me. Not only did they…read morecorrect the issue immediately they gave me my truck rental for the day for free. I think the guys name was Drew that helped me? He even called to follow up with to make sure everything went through ok. I. have been telling how great Penske has been to work with. Would definitely use them again in the future. You just don't get great customer service anywhere anymore except at Penske!!!!!

It was very nice to see Chandler's face, post Wisconsin historic floods at Extra Space Storage…read moretoday. His calm demeanor is welcoming; and he always delivers solutions and GREAT NEWS! He is to be commended for taking his customer service skills ONE STEP FURTHER! Thank you Chandler!

Don't sign up and pay on the weekend because they need to restrict your access so you're paying and…read moreyou can't get in don't load up your car and if you call they can't help you either there. They're good at taking your money right away though and forcing a lot on you every time you run from them b

a first-time renter of a storage space who needed the best deal on a small space fast, I didn't…read moreknow what to expect. Luckily for me, I chose Devon(over a facility literally blocks up the street from me). Samantha and Bernard were a lovely surprise, friendly, helpful and thorough. The location, in a light industrial court off the beaten path, was a bit of an adventure to find for someone not familiar with the area. Once you know the way, though, you realize that's an advantage; it's a good, secure facility in a spot that doesn't get casual car or foot traffic, making it that much more safe. Plus, Bernard(the Property Mgr) lives on-site, for added security and someone to turn to in an emergency. The space is perfectly suitable, the lot is well-lit and the staff attends to winter conditions promptly. And I got a month free by paying for a year up front. The only real negative is the steep drive between the lot sections; on my initial visit, I arrived just after it began snowing(as they were beginning to salt the lot), and I didn't have enough speed going into the ramp, so I slid back down the grade. Not a big deal once you're aware of it, but perhaps next time they reseal the lot they can have someone extend the ramp into a gentler grade. Overall, it was a pleasant experience, and a good value. I recommend considering Devon if you need a self-storage space.

I thought it was good at 1st. Then a month went by, I try to pay in person but closed. I went 2day…read morein a row in February and found home made signs in window saying there sick. I already paid someone for gas that I lost out on. My widow's pension is running a lil behind. But by 17th of March should be here. Now I don't think it's fair to default me. Especially when I make my effort to pay in person. And closed for 2 days. Thanks for listening. Have a nice day.

Wow!! Jerry is the best manager this place has ever had. Customer service is excellent, place is…read morekept clean, Security is excellent. I give this guy 10 stars. Give him a raise. Damian Zak

I really did have a great experience here...no added fees or gotcha charges after moving out…read more Always felt safe, manager Jerry was awesome... Tip...DO NOT LEAVE any crap. around. They will see it on camera lol. They saw I left a little rack by front door and texted me right away. Best prices but most of all.. Great service and yes, your property is SAFE.

I cannot say enough good about Scenic Self Storage. 5 stars does not do them justice. The facility…read moreis fantastic, but it is the people that are the best part. Jeff and his staff are unbelievable! When I purchased a car and needed storage until I could pick it up. Not only were they willing to take delivery of the car, they were willing to let me send a car cover to the office and they put it on the car for me. As if that wasn't nice enough, when I came to pick up the car, the battery was dead (not unexpected). While they weren't obligated to help me in any way, the manager not only helped me jump start it with his truck, but also called a relative to come help in case we couldn't get it started. I would encourage anyone with self storage needs to give this wonderful company your business.

I strongly recommend Scenic Self Storage!…read more I made an unplanned move recently and needed a place to keep the extra stuff we all accumulate over time. I was in Waukesha and it happened to be snowing - not what I needed. Jeff and Bill were great! Jeff worked with me to get the right sized unit and even made accommodations should I need something bigger. When I came back later to load the unit, Bill had cleared the snow from in front of the locker! The unit was clean and dry and I am sure my stuff will be well protected. Storage facilities are everywhere but I really endorse the personal service provide at Scenic.

It's only been a month but they have been professional and responsive. There is only one air…read moreconditioned floor which was full, but overall I feel that my belongings are safe with them.

Yes. I am writing a review about a storage facility. I would never even have known as much as I…read moreunfortunately know about them had I not moved about 5 times in the past 3 years. So, here it goes. I guess for the most part, the best things about this particular storage facility are: #1. The service and the people who work there. #2. Location, location, location! #3. Safety. #4. First month is free if you mention the special. Unlike other storage facilities that I've used (Public Storage and Uhaul), this is probably the best one. At least for me. The other places have their own pro's which I'll get to but also have some major cons. The people who work at East Bank Storage are friendly and knowledgeable. This is pretty much the ONLY storage facility close to a good neighborhood and not in some remote place in the middle of some remote ghetto. You'll see the least amount of sketchy people at this facility. The employees don't seem like crack heads nor do the people who put their entrusted belongings there. In fact, I think the employees listen to Christian rock music. The cons of East Bank; Unlike Public Storage or Uhaul where you can access your belongings 24/7, you can only access your belongings at this place monday through friday, during work hours. So, they close at 5p. And on saturday they close at 3p. And they are not open on sunday. The other major setback is that this facility is designed like a building and the units are on different floors, so there is a huge lift. The other places have drive up garages and individual units at ground level. But also exposed to the outdoors and the elements. So anyway, once-and-a-while, you get there and someone else is using the lift and you just have to wait. Luckily I've never waited that long but it could be a major clusterfuck during peak moving times. The nice thing though is that because of these hours, the facility is always being monitored. And when it closes, the whole place is on lock down. I have a friend who even rents a wine storage cellar there. So, it's basically more upscale with a few drawbacks. If you have nice or expensive shit, take it here instead of a mainstream facility. Otherwise, the others are a-ok, I guess.

The storage facility is clean, had to start using it this week, ELEVATOR HAS BEEN BROKEN ALL WEEK,…read moreNO IDEA WHEN IT WILL BE IN SERVICE. We have a scheduled moving company tomorrow and the move will now cost us more $ having to carry all the furniture up the stairs.

I enjoyed meeting Dustin at the Mequon, WI, office on Port Washington Road. He was courteous and…read moregreeted us by opening the door and smiling. He showed us 2 units. I have not decided what to do just yet, but this is high up on my list!

Excellent temp controlled facility. It was clean, had rolling flatbeds available for customer use…read more(we found VERY helpful), & friendly management. We had our "valuables" & furniture there for 2+ yrs & always clean & accessible! Definitely will recommend to others!!! Deb M

Finding the new storage company of STORAGE SENSE was a life saver!…read more We had been renting four units from Public Storage on Bluemound Road in Waukesha WI. When visiting a unit in winter we found a heater condensate pipe running through the wall had frozen, burst and sent corrosive water on our things. The office was unstaffed and the 800 was unable to contact anyone for help. My 82 yr old husband and I had to move heavy items to safety, a three hour effort! Public Storage ignored our calls for help and a simple repair that was made would not prevent the same situation again, indeed it has refrozen within a day. I dreaded looking for a new company until I found STORAGE SENSE. WOW! What a change for the better! A great new facility on Sunset Drive in Waukesha, WI, is a solid, clean, secure structure with an on-site manager that really understands customer service. Erik made finding new space to move our things easy and at a better cost than Public Storage. It is a comfort to know that having someone on-site is important to STORAGE SENSE. If you are in need of storage in the Waukesha area, go straight to STORAGE SENSE! You will be glad you did.