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    Extra Space Storage

    3.9 (7 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

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    1 year ago

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    1 year ago

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    2 years ago

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    Emily S.

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    1 year ago

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    2 years ago

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    7 years ago

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    7 years ago

    Great Deals Fast move in Clean facility

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    His Workmanship - Milwaukee

    His Workmanship - Milwaukee

    2.8
    (15 reviews)

    AVOID AT ALL COSTS. Read the negative reviews. They're all the same. When there's a bad…read moreexperience, the owner (Eric Pfeffer) completely ghosts you. Never responds. Every time. Here was our experience. We had His Workmanship come in to do some weeding and mulching. We gave instructions in 3 ways: verbally, in written form, and even drew a diagram! The two high school / college kids ended up pulling out over 15 plants and a 4.5 foot tree out of a rain garden, that we had just spent over a year of work on to get the way we needed to absorb water. Easily over $1,000 of plants were pulled out, plus the fact that the rain garden is useless now (because it was fall, and not enough time to re-plant before winter). This rain garden kept water from freezing on the sidewalk, and causing a hazard. After 2 kind emails to Eric Pfeffer that weren't returned, and 2 unreturned phone calls as well, we decided to look him up. Google "Eric Pfeffer Minnesota tax", if you desire. He has no integrity in 2025 (as judged by completely ghosting dozens of reviewers who asked to discuss a negative customer experience). And he had no integrity from 2017-2021, when he was charged with 6 felonies for tax evasion, underreporting approximately $700,000 in income.

    She came when she was supposed to but the worker was very slow. She only did one small area and…read moreone medium area in eight hours. She had plenty of time to do MUCH more. After she was here for some time, she told me that she was leaving 20 minutes early. If you know anything about His Workmanship, they will not give you any money back for non-performance. I'll get a credit for any future work, but that won't happen. Then when it came time to pay them, I was paying in cash. I tried telling the worker that I wasn't going to pay for the time she wasn't there but she refused to leave until she had the full amount. Then I asked for a receipt for the cash and she told me that she can't give one but that Eric would send me one within a couple of minutes. Which he NEVER did, despite repeated requests on my part. I would NOT recommend them to anyone!!

    US Moving Group

    US Moving Group

    1.9
    (71 reviews)

    I hired Moving USA LLC to broker my interstate move from Washington, DC, to Florida. Based on what…read moreI was told before booking, I expected a very different experience than what actually occurred. Before pickup, I repeatedly emailed the company with photos and details of my inventory, specifically asking them to review everything so there would be no surprises regarding truck access or additional charges. Those emails went unanswered. I was also told that the carrier was based in Florida and that delivery would take approximately three business days. I relied on that information when deciding when to start my apartment lease, and as a result I have been paying rent on an empty apartment while also incurring temporary housing expenses. After my belongings were picked up, everything changed. The carrier assigned was not the company I had expected based on my conversations with the broker. I was then presented with approximately $1,700 in additional charges on top of an original binding estimate of about $1,800, nearly doubling the total cost. One of the charges was a $500 shuttle fee for truck access issues that I had specifically tried to avoid by providing inventory information weeks before the move. Most concerning, I was asked to sign revised paperwork and accept the additional charges after being told my belongings would be delivered that same day/Saturday morning. Shortly afterward, I received another email saying there was now a "severe delivery delay." Despite repeated requests, I have still not been told: * where my belongings are currently located, * the specific reason for the delay, * or when they will actually be delivered. Instead, both the broker and the carrier continue sending generic responses quoting contract language while avoiding the specific questions I have asked. At the time of writing this review, my belongings are still in transit, I continue to incur additional expenses because of the delays, and I have filed complaints with the appropriate regulatory authorities while seeking legal counsel. If anything changes or the companies make this right, I will happily update this review. But based on my experience so far, I cannot recommend either Moving USA LLC or Planet Movers.

    DO NOT USE THIS COMPANY!!!!! I could not have even fathomed how bad this would be…read more.. 1. Harassment by mover They showed up at 9 PM on a Saturday. One of the movers asked if I had a boyfriend and he asked for my number multiple times, ending with him cornering me in my empty apartment once the other movers had left to ask a final time. As a young woman alone, this was extremely unsettling and inappropriate. Even his coworker was trying to wingman for him. This was all insanely unprofessional. 2. Multiple add-on costs for fine-print rules Hidden fees added roughly $250 for versions things. One example is that the 'included first flight of stairs' is only free if it's 10 steps or less so just like that an additional $75 was added. 3. It took forever It took 10 days to receive my items (most of them, at least) for a move from Minneapolis to Oklahoma. 4. Broken items It's like they tried to break things. One plant stand was so destroyed they didn't even bring it to me. Other things were damaged, dirty, and scuffed. 5. Missing bag They forgot one of my bags and it took an additional three weeks to get it back. 6. Horrible claims process It took 100 days to receive my settlement for the damaged items. After all of this, I am only being reimbursed $140 for the damage. They moved a studio apartment for $2,200, and this was the level of service I received. This was stressful, unsafe, and completely unacceptable. I would never recommend this company to anyone.

    Extra Space Storage - selfstorage - Updated August 2026

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