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    Storage Sense

    5.0 (3 reviews)
    Closed 9:30 am - 5:30 pm

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    Self storage

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    11 months ago

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    Alyssa Q.

    Thank you so much for the positive review!

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    4 years ago

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    Alyssa Q.

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    4 years ago

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    Public Storage

    Public Storage

    (21 reviews)

    This was really kind of a disaster. The office was supposed to open at 9:30. I knocked on the door…read moreand the woman told me she wasn't supposed to be there and couldn't go to where she was supposed to be. My reservation was here and there was a snow storm so no. I ended up getting in but no instruction at all. Thank goodness I had a knife in my car to cut off the zip tie on the door to open it and find the key.

    Sad outfit. Says…read morethey have certain hours, but often there is not a soul around. Rarely answers phone calls, and upon replying repeatedly refuses to leave detailed information (despite previous conversations inviting such with agent agreeing to leave detailed info on future voicemails) so we are in seemingly endless fruitless phone tag. I was on the phone on a rare occurrence when there was a live human being available to field a call, when another customer came in and reported others breaking into their unit and stealing their stuff. When I moved in the lights outside unit were broken and the electricity does not work in the outlets; it was virtually impossible to position a 24 Foot uhaul to try to use headlights to see where we were walking. A year later I asked that they ensure lights work when I try to move out, and all the site manager could say is that the request had been forwarded to maintenance. After 14 months of the light(s) being broken??? I arrived to pay bill and get stuff out of unit yet no one was there, and because they had put their lock on my unit, I had to cancel my movers and reschedule my exit all while I slept on a hard wood floor in my new place for a week, need to take off work and/or get a hotel, and thus incur ~$500 of additional charges. After spending about 8 hours of my time this week asking for fees to be removed off my account, they placated with taking $40 off. Morally disgusting. I guess they think to 'buy me off' at $5/hour while I have incurred $500 in added expense because of them, let along my time, energy, and suffering expended to address this shitshow. This is after I handed over to them over $2500 this last year to keep my stuff. Assistant managers put through a request for fees to be removed and the computer software IMMEDIATELY denied the request. They have a 'WeCare department' that says that they will get back to requests within 24-48 hours, and they refused such requests after ~55 hours of waiting. They have an apartment on the upper back side of the office. When I was moving in a girl was screaming as a guy was apparently forcing himself on her; she was warning him that he would go back to jail. I along with other customers called the police who forced their way into the apartment to try to save her. I am fairly certain the property manager is that girl that lives above and who welcomed the (ex) criminal onto the grounds. The units are overpriced at ~$200/month for outside large units with no protection against the climate and as I said no workable electricity/lights. Stay away from Public Storage and especially this one! The various managers refuses to give out contact information to each other (ie Regional Manager, or they give out invalid phone numbers) with no promise of follow up by a specific time when I had a tight moving schedule in December considering snow storms and my job. The main call center refuses to communicate through emails when they deny requests for fees to be removed, but instead will call without leaving voicemails. Shady crooked vultures who prey on the Carnegie of souls that walk through their gates.

    U-Haul Moving & Storage of Les Paul Parkway

    U-Haul Moving & Storage of Les Paul Parkway

    (7 reviews)

    Friendly staff, clean and secure storage. I have been using this facility for some months now and I…read morehave been very pleased with the service and quick responses. Now I am downsizing to a smaller unit and I couldn't be happier with the support, service, and prices. I would absolutely use this facility in the future and suggest to others as well.

    I have never rented anything from U-Haul or their competitors. This was my first time. Needed a…read more10 foot truck to move my son. We reserved online which was very easy. A few for the truck and then we paid for miles. Mind you this was the second week in February (2021) so we were in the middle of low single digit weather. When we arrived to check in they were friendly, fast and everything explained. They directed us to the truck outside and it was running to warm it up so we were able to get into a nice warm cab. I don't know about all the other trucks, but this truck was clean and looked newer. Everything worked as expected with no issues with the truck. When we dropped the truck off, we were met as we got out of the truck and they quickly checked us out, printed the receipt. Inside, they offer everything you would need to pack, move and store your stuff. They have rental storage units in back and provide climate controlled or non-climate controlled units. My son also told me U-Haul provided any college student a "free" truck when everything shut down for Covid in 2020. Now, what exactly was free, I'm not sure if they just had to pay for milage. I was very surprised by the ease of doing business with and the quality of the truck. I wouldn't hesitate in coming back, at least to this location.

    Storage Sense - selfstorage - Updated May 2026

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