Excellent temp controlled facility. It was clean, had rolling flatbeds available for customer use…read more(we found VERY helpful), & friendly management. We had our "valuables" & furniture there for 2+ yrs & always clean & accessible! Definitely will recommend to others!!! Deb M

Finding the new storage company of STORAGE SENSE was a life saver!…read more We had been renting four units from Public Storage on Bluemound Road in Waukesha WI. When visiting a unit in winter we found a heater condensate pipe running through the wall had frozen, burst and sent corrosive water on our things. The office was unstaffed and the 800 was unable to contact anyone for help. My 82 yr old husband and I had to move heavy items to safety, a three hour effort! Public Storage ignored our calls for help and a simple repair that was made would not prevent the same situation again, indeed it has refrozen within a day. I dreaded looking for a new company until I found STORAGE SENSE. WOW! What a change for the better! A great new facility on Sunset Drive in Waukesha, WI, is a solid, clean, secure structure with an on-site manager that really understands customer service. Erik made finding new space to move our things easy and at a better cost than Public Storage. It is a comfort to know that having someone on-site is important to STORAGE SENSE. If you are in need of storage in the Waukesha area, go straight to STORAGE SENSE! You will be glad you did.

This place is clean, safe and in a good location. The employees there are always very helpful and…read morenice. Shout out to Rob his customer service is top notch! I recommend this storage place if you are looking for somewhere clean and safe.

Affordable family storage is great. The facility is clean and well maintained. Desire, the manager,…read morewas knowledgeable, efficient, and very helpful. Their prices beat all of the competitors, and their policies are fair and clear. Carts were available for free to move my things from my car to my unit, and everything was on one floor so I didn't have to deal with elevators. Affordable Family Storage made storing my stuff easy and left me feeling confident it would safe and secure until I come back for it.

A clean and secure facility at 53rd and Burnham, climate controlled with easy access, short or long…read moreterm they are the solution for your storage needs. the staff is friendly and helpful and as close as a phone call away.

We had a space in between our move out and move in to our new place. I was easily able to make the…read morereservation on the website, Carla followed up with me and took care of everything by phone. The day of our move-in we had a busy schedule and Laretha took care of everything over the phone again so that we were paid and our paperwork was complete. We got our gate code and our unit was clean with the lock in it when we arrived. Lots of carts available very happy with their customer service.

Needed help clearing excess shelving, furniture, etc., smooth, timely and good value.read more

Excellent communication and very punctual! We needed to move between apartments. Dreyson asked all…read morethe right questions to make sure the estimate was accurate. Everything went as planned. We are very happy we chose CCM for comfort and great value!

It's only been a month but they have been professional and responsive. There is only one air…read moreconditioned floor which was full, but overall I feel that my belongings are safe with them.

Yes. I am writing a review about a storage facility. I would never even have known as much as I…read moreunfortunately know about them had I not moved about 5 times in the past 3 years. So, here it goes. I guess for the most part, the best things about this particular storage facility are: #1. The service and the people who work there. #2. Location, location, location! #3. Safety. #4. First month is free if you mention the special. Unlike other storage facilities that I've used (Public Storage and Uhaul), this is probably the best one. At least for me. The other places have their own pro's which I'll get to but also have some major cons. The people who work at East Bank Storage are friendly and knowledgeable. This is pretty much the ONLY storage facility close to a good neighborhood and not in some remote place in the middle of some remote ghetto. You'll see the least amount of sketchy people at this facility. The employees don't seem like crack heads nor do the people who put their entrusted belongings there. In fact, I think the employees listen to Christian rock music. The cons of East Bank; Unlike Public Storage or Uhaul where you can access your belongings 24/7, you can only access your belongings at this place monday through friday, during work hours. So, they close at 5p. And on saturday they close at 3p. And they are not open on sunday. The other major setback is that this facility is designed like a building and the units are on different floors, so there is a huge lift. The other places have drive up garages and individual units at ground level. But also exposed to the outdoors and the elements. So anyway, once-and-a-while, you get there and someone else is using the lift and you just have to wait. Luckily I've never waited that long but it could be a major clusterfuck during peak moving times. The nice thing though is that because of these hours, the facility is always being monitored. And when it closes, the whole place is on lock down. I have a friend who even rents a wine storage cellar there. So, it's basically more upscale with a few drawbacks. If you have nice or expensive shit, take it here instead of a mainstream facility. Otherwise, the others are a-ok, I guess.

Great place to do business! Rates are reasonable and easy access. Never had any problems and very…read moreresponsive to your concerns.

Beware of auto payment! When signing up I provided a card for auto payment as well as my phone…read morenumber. I was assured I would receive a call first thing if my payment was declined so that I wouldn't have a late payment. They called a fake number, rather than my own when my card expired. And conveniently sent out mail THREE weeks later so they could scam their late fee. When I brought it to their attention that they called the wrong number...she pulled out my paperwork and sure enough.. there was my actual phone number in my handwriting..in the computer they conveniently changed the number. They wouldnt own up to there error and provide me a refund. Go figure.

I thought it was good at 1st. Then a month went by, I try to pay in person but closed. I went 2day…read morein a row in February and found home made signs in window saying there sick. I already paid someone for gas that I lost out on. My widow's pension is running a lil behind. But by 17th of March should be here. Now I don't think it's fair to default me. Especially when I make my effort to pay in person. And closed for 2 days. Thanks for listening. Have a nice day.

No Stars don't let this place fool you like me and take you for everything you have. Single mother…read morehomeless and one unit it said one month free is a lie.....

Friendly service. Responded to my Yelp search for storage unit and provided detailed information…read moreabout rates and services.

The people at the office are friendly and informative. This is a no pressure environment and the…read morestaff takes an active interest in personalizing the experience to consider and meet your needs. Though the front sign is for storage, this company also manages mobile home properties (which was the reason for my visit). This is my first time buying a home and the lady helping me (Kay) was VERY helpful and made sure I was comfortable and understood every step of the process.