At our first encounter with Rita at the storage unit, we found her to work Fast! Fast! Fast!…read moreCourteous and helpful. And when we needed to upgrade to a larger unit, Rita made it all work over they phone. How grand is that? The facility has always been clean, well-lit and secure.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Store# 20710 Ms…read more Tamika was great. She handled everything quickly and professionally.

**DO NOT RENT HERE.** If I could give zero stars, I would…read more After just **3 months**, they tried to raise my rent by **44%**. That's an outrageous increase and feels like a bait-and-switch. The facility itself is run-down and poorly maintained, yet they still think a massive price hike is justified. Save yourself the headache and rent somewhere else. I would never recommend this place.

This situation is one the the hardest I personally had to deal with in my life, the passing of my…read morebrother. He had stored the family camper at the Good Hope location and the manager their Fran was no help. They never moved the account to me his sister and kept billing his rate to my credit card and was over charging me for 6 months and mailing everything to a deceased person address because they never moved the account over to me. They never applied the rate we discussed and would not give me my money back! When I finally moved it out the still continued to bill me for several months. I have to put stop payment claim to my banking institution for fraud. Also, when I wrote this same review on their website the edited it to say that the location and the manager, Fran was awesome! which was a LIE!!! DO NOT BELIEVE WHAT THEY SAID I WROTE AND DO NOT STORE ANYTHING AT ANY OF THEIR LOCATIONS!!!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I bought a huge unit for my mother. I travel for work so I wasnt able to help her move in. Come to…read morefind out she couldn't they had lock on it. And no one ever in office to resolve i call no one answers. The unit. So I paid for month I didn't get services from. The unit had holes cut in top of cage the manager said they never patch they just wait to repair whole thing so your items are not really secure. The loading and unloading of items is super hard one dock way above a uhaul truck bed. Back dock is always full of people.is you call call center dont expect any help. Juan cant handle swear words shouldn't be in the service industry to soft. You think your getting a deal cause its cheap online but pay attention they Jack rental 3months after they start. Way higher than any units in area. I never moved item in. Paid one month. Dont waste you time n money. Not worth hassle any problem you have . If you do have problem you won't get any help here no one is ever in office.and you call help line n soft little Juan going to hang up on you cause he's to weak to have a conversation like a man.

Ebony was there the day I moved into the storage unit. As I came in, she was getting berated by an…read moreelderly lady for something out of her control. After that altercation, she welcomed me with a big smile and professional customer service. She stayed open 30 minutes later for me, and I was very grateful. If she is working when you move in, know you're in great hands!