This UPS store is wonderful! Ramero made a large sign for me and checked in each time with proofs…read moreand got my ok before proceeding. All the staff are friendly and very helpful! I so appreciate the service and excellent quality of work they do. The sign had great color and design.

This ups store has a notary public available. Call ahead for an appointment. We needed many…read moredocuments to be copied and certified signature and witnessed and eventually apostille certification in Madison. This is an important step necessary to be done correctly from the very beginning if not you will have to start over. Madison will tell you how they want the documents notarized before they pass it along to the other countries consulate for their certification. This is particularly important because of identity fraud and security. We worked with both of the notaries and they were both patient with doing the paperwork accurately each time. We're very lucky to have this service available. This location is disable accessible with a ramp available on the eastern side of the building. The door on the right is bit heavy but if you're in need there are many people around to help you get in. 28/2025 Service 5 Ambiance 5 Location 5 easy 2 hour parking around the building. Value 5 standard and customary rates less expensive here than Michigan.

I live in Southwest Asia and use Mail N More frequently to handle and forward both mail and…read morepackages. I find the service very efficient and they have not failed me yet. I recommend Mail N More

We've have had a good experience dealing with this business. We like the mailbox service very much…read more Very reasonably priced. The guy who I assume is the owner is attentive and friendly. I wish the hours were a little longer but that's our only complaint.

I've used this store for years. Yes parking is tight but it turns over quickly. I read the reviews…read moreand wonder if the low reviews were mistakenly meant for another store. I've never had a problem here. I have had frustrating moments with some difficult returns, but those were things between me and the store I was returning items to - absolutely not the fault of the UPS store. I've certainly never had rude treatment or difficult staff. I think charging for printing labels is appropriate - after all I could have printed it myself at home. Yes there are lines sometimes! They're busy and careful! My only problem is that the new design should have created a flat space for preparing returns - maybe that can still happen!

Whenever I need to make an Amazon return drop-off, I will always drive the extra few miles to this…read morelocation, strictly for the staff's friendliness and the optional self-service station. I had a rather large package to drop-off, and with an injury I have, I'm still limited on how much I can lift. I felt horrible dragging my wagon through the store and having the worker grab out this huge package for me, but he was so kind about it. The one downside to this location is the very limited parking. If you come when it's busy, you're going to be trying to find street parking on one of Shorewood's busiest streets.

There is a U-Haul truck rental service associated with this location which was perfect for a recent…read moremoving need. Andrew was exceptional, the service was incredible as he even provided his cell phone should I encounter any issues after hours. Having rented numerous trucks from various U-Hauls around the country this location and specifically Andrew's attention to detail made the normally stress-riddled aspect of moving truck rental moot. A great experience with exceptional customer service. Thank you Andrew! Martin

Andrew the owner is a true entrepreneur, with fantastic customer service & great work ethic. If you…read moreneed a PO Box, need to wrap or ship a package this is the best place to come! Shop local, support Andrew! Was a pleasure shipping my packages today!

My best storage experience yet!! This is the cleanest facility that I've ever seen, the bathrooms…read moreare immaculate. You leave your belongings and know that they won't pick up smells or pests. They really take care of the place, again extremely clean. The staff is amazing and accommodating. They bent over backwards to help us when we moved in and out. Always polite and courteous. I've actually looked forward to seeing them when I paid in person. The price is highly competitive. I recommend this storage facility over ALL others in the city!

Staff was very friendly and helpful on the phone in signing me up before my move. But when I…read morearrived, I did not get attention until I brought my beautiful granddaughter to help me. The elevator is ancient and outdated with ropes & openings that felt dangerous and imprecise, leaving gaps and making it hard to get it to stop and be level for getting carts off. The directions for stopping at garage level are unclear and indefinite. The weekday only/Sat am till 3 pm hours are not convenient if people want to move in or out on Sat mid afternoon or all day Sunday, or in the evenings. Once I had to stand in the doorway while the staff person, who knew I was waiting, took a long phone call. This is a pet peeve, but of course he already had my business so it was more important to get a new customer rather than one already paying! Please be careful of the contract--I moved out mid month but had to pay for the entire month (17 days). This place is more provincial and inconvenient than any other (4-5) storage services I have experienced.

Always super helpful and have shipped many times. Many different items. Items are different shapes…read moreand sizes. They give great advice on how best to ship the packages. I would highly recommended taking their advice. I have also used their other services and they have been super helpful and have talked me through the process. I was having issue with my a notary process and I explained the issue and they fixed the issue within a few minutes of me treating them with respect and dignity. Great customer service and happy to support a small business.

BEWARE!! I will Never again be using Pack Ship & Mailboxes in Jackson, UPS services. I drop off a…read morelarge area rug 4 weeks ago, as I'm waiting for my refund I come to find out it was never shipped out by the owner. I stopped at the store to ask for proof of it being sent out and he was not able to provide it. He started shouting at me telling me to leave instead of helping me find a solution to my concern, if its true it was shipped out he should be able to show me proof. Horrible customer service and filthy place to go to anyways. UPS is aware and is filing a complaint for this store.

While this store always seems to be hopping with its customers mailing packages, I use it for my…read moreprinting needs. From fliers to stapled packets, they've managed to get me out the door fast. The question is never if they can do it, but can I wait a couple minutes. I think they do a great job for several reasons: the staff are smart and service oriented, they are well trained and well managed, and they clearly operate as a team. AND there are seemingly enough staff to do the job promptly and well.

I went to this UPS Store yesterday, and this is now the second time I've witnessed a manager…read morespeaking to employees in a very rude and disrespectful way. Yesterday it was a man, and the first time it was a woman named Lisa (who I believe is the manager). As a paying customer, it's extremely unprofessional and uncomfortable to watch management belittle their staff in front of everyone. Employees deserve respect, and the way they are being spoken to is unacceptable. Management here clearly needs to set a better example. UPS DO BETTER!!!

I totally concur with the previous reviews. Bruce and his staff have always been more than…read morecourteous to me. I once even shipped a desktop computer and they made sure it was wrapped and packed so it could make the 550 mile trip to its destination. You don't have to wait in a line like you do at USPS. And their rates are reasonable too!!!

Bruce is the Proprietor and he rocks. I have been using The Mail Center for many years and I know…read morehe will get my packages and letters where it needs to be and on-time at a good price. The customer service is awesome and he truly cares about his customers!! Necie E.

Needed help clearing excess shelving, furniture, etc., smooth, timely and good value.read more

Excellent communication and very punctual! We needed to move between apartments. Dreyson asked all…read morethe right questions to make sure the estimate was accurate. Everything went as planned. We are very happy we chose CCM for comfort and great value!