The customer service is EXCELLENT! We've been customers for four years for a college student and…read moretheir facility, services and friendliness are the BEST.

Beware if you prepay your rent for several months they don't refund if you need to move out early.read more

arons was great. it sold to Sparebox and with the renovations I had thing's stolen. it became…read moreinfested with mice/rats. I also had water damage. The units became filthy. No longer on site management and the corporate office would never return my calls.

I cannot say enough about how amazingly helpful and professional they were! Friendly service that…read morewas clear about fees and also let me know ways to save money when the time came to move out. The facilities were clean and easy to access, all for far less than I would have paid elsewhere for less space. And did mention how awesome and friendly Greg was? Well I'll do it again! Thank you for a seriously fantastic experience in every way.

I traveled from South Louisiana to purchase a Palomino Real Lite 1608, and I could not be happier!…read more Our salesperson, jacob, was probably one of the most professional, polite, and down to earth sales people I have ever dealt with in any industry. He spent hours with us going through every little detail of our new truck camper, even before we purchased it. After the sale, the service was spectacular! There was an issue with the air conditioner, that did not come with the truck camper and purchased separately, and I did not even have to drive back to Texas as they worked with a local Coleman certified Air conditioning dealer near my house. I am beyond happy, and highly encourage anybody to call Jacob if you were in the market for a new truck camper or rv! Trust me, nobody can beat their price or service!

Bought a used fifth wheel from Gibbs, couldn't be happier. The guys were polite, helpful and…read morehonest. Great experience, would recommend.

This place is seriously mismanaged. On two separate occasions, I sent updated debit card info via…read morepdf and they failed to update, instead putting a red lock on my door. I will be leaving.

This is probably the most dishonest company in Waco. The majority of their business comes from…read morecollege students in the summer. NEVER DO BUSINESS WITH THEM, THEY WILL RIP YOU OFF!! They went against the excuse of a "lease contract" to notify us when we had already put in our move out date and charged us an entire extra months rent. I will be positing this on Baylor's Student page and the freshmen move out information group to make sure no other student is ripped off. I recommend basically any other storage unit company in Waco. They prey on college students to get money off of their lack of experience with renting a unit. The office staff is NOT knowledgeable, I asked Adam (front office personnel "if I needed to do anything else" he said no we are good to go. Then the manager screwed us over. You will regret ever doing business with them!

Overall our experience was a great one. They gave us a great deal on last year's model RV and made…read morethe deal straight forward and done. My only complaint was in the area of how dirty the RV was when we picked it up. They had hosed it off but there was still dirt everywhere inside and out. It was still bent sold as new so it would have been nice to not have to pay to have to have it detailed before we could use it. But if that is my only complaint then I am still a happy buyer.

Exceptional service and quick turn around. I am a happy camper again and will continue my…read morerelationship with this dealership

I bought a 34' Haulmark Edge race trailer and on the drive home from California the rear latch…read morefailed. The latch had been fastened with sheet‑metal screws, which sheared out -- an obvious poor choice for a critical load-bearing component. Fortunately no one was hurt but cargo security and road safety were compromised. Customer service was disappointing. I received minimal response from Marc Gordon at Phil's Trailers and similarly minimal response from Amanda Greer at Haulmark Trailers. Both acknowledged the issue but provided no timely resolution, repair plan, or clear next steps. For a high-dollar trailer built for hauling valuable equipment, that level of support is unacceptable.

No good with after purchase service Very dissatisfied…read more Drove to Texas from Bay Area California. Finally got title after 2 years

Our Ford Escape had a plastic liner come loose on our drive from Corpus Christi to Oklahoma. I…read morecalled Sykora and these fabulous service workers had the car up and fixed immediately! I truly wish we lived closer to this dealership! They would get all of our automotive business!!

Five stars for the sales department, today the young man behind the computer in the service…read moredepartment not so much....brought our F150 in for "The Works" since we had purchased a service package. My husband and I totally understand that it takes a while for all the services to be completed and we're okay with that but after the young man that had done the work on our pickup brought in the paperwork and my husband's keys to said young man behind the computer at the counter the said young man turned his back, before calling us up to the counter, for approximately 5 minutes vaping to get his nicotine fix. He finally called our name and the transaction was completed. We didn't appreciate having to wait for his nicotine fix to be done. End of rant.

I posted about this business a couple of years ago. I am such a customer service nazi, or so I…read morehave been told, lol. However after teaching it to multiple levels of employees for a "Texas based grocery company" for over 20 years, it is always a thrill to encounter those who do it so well. When a representative at one location completely dropped the ball and was incredibly rude and dismissive of me to an excessive degree, I posted that account here some time back. The owner responded quickly to my posted 1 star feedback with a sincere apology and a plan to salvage the relationship with me, his customer. His plan included a discounted rate for a period of time. When it was later discovered that I was still receiving the discount past the agreed upon period of time, as it was not updated in their system, the manager called me back w my new rate and start date... with NO MENTION of what it "should have been". Many managers can't help but elaborate in such situations, tooting their own horns and making the customer feel uncomfortable. Not here! Greg (not certain that was mgr's name) was professional, respectful, and even showed a bit of sense of humor. Nice job! There's no question of my choice of storage facilities for now and in the future. In addition, my friends have been made aware that this is a company with leaders who value their customers and focuson the big picture. Thanks, gentlemen!

I moved furniture into this storage shed in June 2002 after selling my house in Sealy and moving to…read moreHewitt. Greg & Lee took great care of me for 2 1/2 years until I moved the majority of my stuff with me to DFW in January 2005. I rented my PENSKE truck from them and they worked to get me the absolutely best deal. I moved the small amount of stuff that I wasn't moving to DFW into a smaller storage unit that I kept until June of this year. Friday, I rented another PENSKE truck so that my parents could bring me the last of my furniture to Allen, they stayed late waiting on my dad to come get the truck on a Friday afternoon when we misunderstood the time we were supposed to pick it up. Greg & Lee go above & beyond taking care of their customers.