So I am over a year late writing this review. I can't believe I completely forgot to do it at the…read moretime we used Woody's. This company is downright phenomenal! My son's wrecked car was towed to Woody's tow yard after his accident awaiting further instruction from the insurance adjuster. Our insurance adjuster was being downright ridiculous. We wanted the car to go to a shop right there in Waco for repairs, but the adjuster insisted that THEIR tow company had to pick it up & take it to Waxahachie for the adjuster to look at it. After all of this happened & the car was delivered by the insurance company's tow truck to the shop, where it was bounced off of the flatbed truck because the driver couldn't get it started, it was discovered that the windows had been left down in one of Texas's famous spring storms. The inside of the car was completely flooded. Of course our insurance denied any wrong doing and placed the burden of proof on us to prove that neither my son nor Woody's were responsible for the windows being down. Enter the owner of Woody's, Justin. Justin took the time to sift through security camera footage and prove the windows were did indeed up when the car left their yard with the other tow truck. He was able to send me video clips of this proof. This was not Justin's problem. He didn't have to use his valuable time to help us. We weren't going to come after his business for damages as we knew good and well the windows were up when the car was in his possession. There was nothing for Woody's to gain or lose either way. Justin did what he did out of sheer kindness and the principle of the other businesses involved doing the right thing. I will never hesitate to use a business like Woody's that displays just plain good morals & values when doing business with them.

The woman handling customer service is rude; she hangs up the phone when she can't clarify…read morequestions about their exorbitant prices. They get into your vehicle without authorization and drive it. This company is a total price scam and completely unprofessional in every way. My company has never put anyone behind the wheel without a CDL, and our trucks are never out of service; unfortunately, the driver couldn't communicate in English with the officer, and without justification, they called a tow truck. The tow truck couldn't handle the vehicle--I still don't get it; maybe their machinery lacks the power to move such high-end vehicles, haha--so they drove the car away without permission, creating a huge risk of an accident since they aren't authorized under my insurance policy to drive it. If an accident had occurred due to their irresponsible, unauthorized driving, it would have been a disaster. The vehicle was parked at a truck stop, not blocking traffic, and the paperwork was in order. How could they call a tow truck to take it to their yard when the poor tow truck couldn't even handle the vehicle? Just because this company wants to make money, they hooked my vehicle up without my permission and then charged me nearly $4,000 for three hours--haha, it's incredible how dirty they play. I asked for explanations, and they even charged me for the diesel they supposedly used--but that fuel came from *my* truck, man, haha. THERE ARE MANY BETTER, MORE PROFESSIONAL COMPANIES; don't go to this one--they are terrible.

Ezra and his team and simply the best! I can rest assured…read morethat when I drop off my vehicle to them, it will be perfect when I pick it up. They are responsive, prompt, knowledgeable and professional. They go the extra mile! Could not speak higher of them!

Quote for engine replacement and never got a call back. The…read moreemployee told me he had to research the cost of labor. Never got a call back from any one

Shane is very friendly, honest and fair with service. They analyzed the issues with my 1997 Chevy…read moreSilverado and took photos showing me why it was happening. They did an alignment 4th of July in hopes it would resolve the issue, however it hasn't. He told me to bring it back and they would install spacers at the driver's side front wheel. I'm confident he will stand by his word and continue to help until the issue is resolved.

Very disappointed in Texas star auto repair shop, I been going there for many years and had always…read morebeen happy with the work and the customer service, but I had my jeep tow there on the 4 of June and between them and car shield warranty as of yesterday my vehicle still doesn't work a engine and I had to have car shield warranty send a tow truck to retrieve my unfixed vehicle from Texas star auto repair shop, this is very unprofessional, I don't really understand what happened between the two Texas star auto repair shop and car shield warranty but I shouldn't be in the middle of it and now I have a vehicle that is not running and needs a engine, but at least car shield warranty told me they would recommend me to a car repair shop so I can get my vehicle fixed, again I'm very disappointed in Texas star auto repair shop because they have always taken great care of my vehicles and if me, I even recommend people to Texas star auto repair shop but not anymore, I rate them , they did try explaining what's going on but that's not helpful because my vehicle is still not working and I used them for several years and had a great relationship with the shop up until yesterday, that's why I'm writing the review and why I'm disappointed, I'm just happy car shield warranty is sending me to a repair shop they recommend, so I'm not going to Texas star auto repair shop anymore

My son recently moved to Waco, and I have been looking for alocal automotive service shop for him…read more Super nice folks. They repaired his blend door actuator and replaced a pinion seal. Couldn't be happier. They were very professional. They even send pictures with the diagnosis. Very reasonable prices. I highly recommend.

Very dedicated and helpful business. I ended up not getting a repair for them, and they didn't even…read morecharge me!

Antonio is the man! Super extensive PPI, took his time, ran me through everything he saw, and did…read moregood work. Money well spent. Good people all around

They are a little slow and take a long time to get things done. But they are HONEST and do quality…read morework! Would use again!

So my daughters car was vibrating when I drove it from Dallas to Waco today; My family recommended…read moreI take it here & after thorough review they told me the 2 front tires needed to be replaced - I really greatly appreciate the honest & transparent assessment so highly recommend this auto shop in Waco Texas!

My boyfriend was here from out of town when his car broke down. He brought it here and not only did…read morethey grossly overcharge him, but didn't fix the problem correctly. Fast forward a month later and he took his car to his mechanic who told him that Trinity Haus did a horrible job and now his car is back in the shop due to the incompetence of Trinity's mechanic. Would never recommend them to anyone.

After two Walmarts refused to install a battery I purchased from them, I took it Kegley Automotive…read more Mr Kegley dropped what he was doing and started the installation immediately. I'm so impressed with them.

Vehicle is still being worked on but I have to say that the mechanic owner Carl is an A+ credit to…read morehis craft. His dedication to doing things right.. The FIRST time. He's super honest and transparent; NOT mixing words, and making up hidden issues is a VERY welcomed change we could all learn from! Check this business out. You won't find a more dedicated guy to work on your car like it was for his own. Honest and affordable service.

They do excellent work and at a fair price. Progressive wanted to total my car, but after they…read moreagreed to an amount for repairs, they let me take care of the car. I ended up getting it fixed for $5000 less than their estimate with certain replacement parts. Being that the car was an Audi, some of the critical parts were on a nationwide back order and it took a total of four months to repair the vehicle, none of which was K's fault; it was entirely due to Audi parts availability. I would definitely use them again and highly recommend their great quality.

Billy was very helpful before he even knew if I would be a customer. He explained how the…read moreinsurance, rental car and body shop work and worked with my schedule to get my car in at the best time for me. He kept me informed with what was going on, when he found more damage than expected and contacted the insurance company and had the adjuster take care of it. I'm very happy with the results, the amount of time it took and the service.