All my stuff got stole from there. And they said none of the cameras are working that funny they…read moreare sorry

These units are apparently owned/managed by 254-STORAGE. We paid for two "climate controlled, 24…read morehour access" units at their Robinson location. We were frequently locked out of our unit and told that it automatically locked for a portion of each day. Also, one of our units was in a walled off portion of the building with no working AC, in August, in Texas. The owner would not return calls or work with us to make the situation right.

Great place to store your student's stuff over the year. It's a safe area, clean and spacious!…read moreFriendly staff and rates are good, too!

These guys go above and beyond with integrity. They made sure our reservation met our needs and…read morethat we had everything we needed. Their communication is top notch. We highly recommend this establishment. Thank you so much for making our move go as smooth as a move can go. Reliable, honest, courteous.

We needed a Uhaul to move from Waco to Flower Mound and chose Ritchie Road Self Storage randomly…read more(since it was on our way to the library). I was greeted by a courteous young man who I later learned to be the owner's son. He set me up with exactly the service I needed, and he offered a few perks without me even asking. Then he did something completely unexpected... he offered to work out a plan to accommodate my needs during his off time since I was on a tight schedule. I was shocked. The owner contacted me later that day and we confirmed the plan. RRSS is an outstanding family owned business that puts the needs of the customer ahead of all else. I enthusiastically recommend them. I haven't used their storage offerings, but the facility is neat, clean and modern. If my own Mother needed uhaul or storage services, I would tell her to call RRSS.

Aaron's Self Storage has been terrific to work with the people (Steve) and the facilities are top…read morenotch. First, the site manager Steve has been a blessing to work with. He is pleasant, knowledgeable, professional and amenable. He helped make the reservations (I was calling in from out of state so renting sight unseen) and it went without a hitch. Also, upon my delivery date, I found I needed an additional storage unit and Steve arranged it on the spot. And I have worked with Steve a couple of times since I stored my stuff and he has been a real pleasure. The facilities are inside a large warehouse, so are climate controlled. The building is clean and very well maintained. It has sufficient space to navigate. And it is very secure. All entrances are gated and monitored and accessed by individualized key codes to be able to track who entered. There are cameras all over the place and recordings will help determine if there was unauthorized access. They have several dollies and wheeled vehicles available to enable your move. The only surprise was that my unit(s) are on the second floor, I had no idea storage units could be on the second floor. This helps keep my property even more secure, but it added a level of complexity to get the furniture out of the moving truck, into the elevator, out of the elevator and then into the storage unit. However, it all went well I highly recommend Aaron's Self Storage.

From the owner: Aaron's Self Storage provides climate controlled storage to the Waco area.read more

Ms. Daisy is such a great help!! She was such a great help getting me and partner a storage for our…read moreextra stuff.

Negative stars for this place…read more They started the year off by increasing their prices by 60% (units aren't temp controlled & little overhead) - here is what they do: 1. The company does not cover your items in case of theft or damage 2. You, as the renter, are responsible for either using your homeowner's insurance or purchasing costly insurance 3. They are famous for calling renters horrible names You pay $160 to store personal items that are not guaranteed. If they have an employee that decides to steal your stuff - you are responsible, not them. GO ELSEWHERE!

I was totally overcharged and it was totally wrong. Simply fraudulent activity and I would never…read morerent a U-Haul from this store whatsoever. They had an individual there who is not the actual owner and did not know what they were doing.

This was a horrible experience and I will never use this particular Uhaul company again. The owner…read morewas vulgar and rude. I called to change the time of pickup and was placed on hold for 15 minutes. I repeatedly called for an hour and was sent to an automated message. I went to the store and stood in a long line and listened to the owner rant about how terrible her employees were and that she had sent them all home because they were incapable of doing their job. She said it was crazy but she was running it by herself. She even said she was going to fire her husband who worked there. She bragged about being the highest stockholder for uhaul. She talked about her personal health all the while cussing. When it was finally my turn I told her it was rude that she had hung up on me and told me not to call back. She admitted it was but didn't apologize. She was talking about me to the next customer when I left. I'll When I picked my truck up the next day there was another long line and she was showing cat videos with extremely vulgar language. The woman in front of my looked at me shocked to hear that language. I would not recommend this business to anyone.