I was in town for business but had to drop something off and found this location. I found the…read moreemployees to be personable and helpful. The store is designed to make it easy to see where to line up; however, the way it ropes off, it blocks customers from the copiers. That doesn't make sense. Hopefully this is fixed soon. The store is in a shopping center, so parking was very easy.

I always use this location with no issues, but today was different. I wanted to mail off something…read morewith post cards inside a bigger envelope and have a smaller envelope inside as well ready for a return already paid for. The attendant helping me out wanted to weigh the bigger envelope without all the contents that would be inside of it, to which I told her if it's a weighted item, everything that's going inside the larger envelope should be weighed. After going back and forth for much longer than needed to about what should be done, she decides to do as I was asking (despite her attitude written all over her face). She mentioned it would be a bigger charge and to which I am fine with because on the way to the original destination, everything should be weighed for accuracy, but the smaller envelope should be weighed separately with the contents that will be returning to me. As I was leaving the store, before I could even step outside the building, I heard the other staff (Brooke) say, "you were right." With other customers still in line, we're is the decorum? Anyway, this staff needs to be trained to not talk about customers in front of current customers.

After enjoying a week of shopping at the Silos I realized I couldn't carry everything onto a plane…read morewhen flying home to California. We found this Mail Plus business and took everything to them to ship, where we met two very sweet and helpful ladies. They gave us different shipping options and wrapped and wrapped again our items and shipped them to us in a nice size box. We received them today in PERFECT condition. If you need to ship, I highly recommend them.

From the owner: We wrap it, ship it, and recive it!…read more Mail Plus is committed to provide friendly, family owned, service to you or your business. We offer shipping services, notary services, and mailbox rental.

I just rented a box there today. I was their first rental customer!! After getting SO annoyed with…read moremy UPS Store where I've had a box for almost a decade, with their constant turn-over of personnel and long SLOW lines, I'd had enough. The friendly staff that was once there that knew me by name and brought my packages out to me without having to stand in line are all gone. Now I'm having to stand in line, show my ID and sign on an electronic keypad to get my packages. I'm done. And anyone else that's "done" with dealing with the crowds and chaos at UPS stores, come here. Oh, and they also take FedEx drop-offs where the UPS Store didn't. A win-win for me all around!!!

From the owner: Postal Annex specializes in packaging and shipping using Fed Ex, UPS, DHL and USPS postal services…read more We also offer private mail boxes, notary services, passport photos, key cutting, office supplies, copies, color copies, faxing, laminating, binding, greeting cards and more!

Shipsters has great service and friendly staff. I've been shipping and receiving through them and…read morehave no complaints whatsoever! Very reasonably priced! They are always ready to help! I recommend them highly.

They are always very friendly and helpful. I've never had to wait in line which is always super…read moreconvenient with littles. They even helped me pack a tricky cake stand. So happy they are so close by and convenient!

For many years the problems have came from the Waco distribution centers not the drivers who get…read moreblamed for the problems that come from the center setting up the packages for delivery. There is to many different types of problems to list. It all starts at the top with management

So, I just got a notice and I was home all day and no one knocked on my door until my neighbor came…read moreto my door and knocked and I found the notice. I called corporate and the 800# which should be renamed to call 1-877- call BOT! All phone numbers for help are transferred to the same program with the same bot, aka artificial intelligence and it is impossible to get a life human person to help and one would think. I remember that when UPS started they had live people to help us and now that they have prospered , yet the quality of service to its' customers, has plummeted to poor and very, I will add. ups.com/track will also not work w/o your tracking no. At this now for an hour and hope this helps someone and UPS pays attention to their latest reviews and not just on here. The bot could not help me after spending 1/2 on phone. Pressing 0 no longer works. This shipment w/notice number only could have been any one package from multiple companies that I have order from recently. We used to be able to put the notice number and it would give us the information. I called my Local franchise UPS store and was advised to call and choose shipping rates and then put the notice number to get a live person but also she looked it up for me and gave me my tracking no. Why put us through more hardships UPS after you have become so successful! Fix this and make it easy for us to speak to a live person; my heart goes out to the Elderly on this as well!! Any delivery services out there in competition, never make this mistake and LQQK I am sure customers will pay whatever just to get the help they need Live and not from a BOT or Robot; and be able to easily access a Human Being for Service!. I put the review here and changed the stars to 5 because my local office here is Excellent in servicing UPS Customers but will post this on main google site now. and wanted to share.

Hire drivers that will do their job and not lie about coming by and unable to deliver packages. And…read moreones that knows how to read addresses .

In Waco, TX. The driver literally laid my package on the ground on the street curb, but stated they…read moreplaced it in "outdoor storage." There was no outdoor storage -- it was right on the street so that anyone driving by could have easily opened their car door and just picked it up without getting out of their vechicle. I don't have an exceptionally long driveway, so they could have easily walked it up to my front porch. Additionally, I live in a safe neighborhood, there are no dogs running around, the package could be easily carried with one hand, so this was just pure laziness. You would think that Fedex would expect their delivery people to make the effort to leave a package by the front door to avoid having to pay insurance for lost packages. Just absolutely pathetic. Notice that UPS left a package on my front porch within an hour of the delivery that was left on the side of the road by FedEx. FedEx is just the worst. I've had lost and damaged packages, delayed packages stating I wasn't home when I was. In 20-years, I have never had issues with UPS. Such a difference in quality and service.

Don't waste your time here. The owners are rude and condescending. Plus their rates are very high…read more The UPS store is right down the street. Go there.

From the owner: Welcome to Pack and Mail in Waco. We are an Authorized UPS, Fedex, and USPS shipping and mailing…read morefacility that offers shipping, mail handling and more. We specialize in Packaging Services for your most precious but hard to pack items. Do you need International Shipping? We handle that too. We offer Mailbox Rentals, Shipping Services, and Mailing Services as well to suit your every need. Do you work from Home and need Faxing Services, Copying Services, Notary Services, and Packaging Supplies? We have you covered. Our staff will gladly help you promptly and with care to represent you and your company in the best light. We also accept and sign for incoming packages. We are your office away from the office when you need us. Feel free to check out our website to see the complete range of services we offer. We are happy to serve you in all your packaging and office needs.

Stopped by first thing in the morning to mail a package. No line, service was great. Quick and easy!read more

Love this store!! They are excellent at what they do and are always willing to work with us-even…read moreon our last mintier printing requests! They staff is amazing and always helpful! Thank you for always being great!!

Today it was pouring down rain but that does not mean that I did not have printing needs. I…read moreemailed the store and asked if I could send them 30 different attachments, I needed three colored copies of each for various table toppers for my breakroom. They were benefit reminders for the coming year for the staff. The store responded quickly and I sent the attachments over. Two hours later, the job is done. I am not a big, regular customer but I treated as though I was. Thanks UPS Store

Always a good experience here. Friendly, helpful employees. Never have to wait long with plenty of…read moreemployees

These guys are amazing! Excellent service combined with an excellent product make Accent Printing…read morethe only place I go to when I need something professionally printed. Plus, they do amazing design work. Clint created the perfect logo for my vintage clothing business and completed a rush order of business cards (design and printing) for me in a matter of hours. That and it makes me feel good to know I'm supporting a local business. These guys rock!

Accent Printing has helped out my small business tremendously! These guys were super quick and very…read morewilling to help me design the layout for custom made fliers, invoices, and coupons. I won't go anywhere else but here!