I was in town for business but had to drop something off and found this location. I found the…read moreemployees to be personable and helpful. The store is designed to make it easy to see where to line up; however, the way it ropes off, it blocks customers from the copiers. That doesn't make sense. Hopefully this is fixed soon. The store is in a shopping center, so parking was very easy.

I always use this location with no issues, but today was different. I wanted to mail off something…read morewith post cards inside a bigger envelope and have a smaller envelope inside as well ready for a return already paid for. The attendant helping me out wanted to weigh the bigger envelope without all the contents that would be inside of it, to which I told her if it's a weighted item, everything that's going inside the larger envelope should be weighed. After going back and forth for much longer than needed to about what should be done, she decides to do as I was asking (despite her attitude written all over her face). She mentioned it would be a bigger charge and to which I am fine with because on the way to the original destination, everything should be weighed for accuracy, but the smaller envelope should be weighed separately with the contents that will be returning to me. As I was leaving the store, before I could even step outside the building, I heard the other staff (Brooke) say, "you were right." With other customers still in line, we're is the decorum? Anyway, this staff needs to be trained to not talk about customers in front of current customers.

Keeps sending my packages to my old address when it clearly says my new address on the box.read more

The service offered at this local Killeen business is amazing! They are friendly & helpful. I had a…read morelarge amount of papers to be faxed and, although they were busy, they started my fax right away. They offer mailbox rentals, shipping through all the major carriers, printing, faxing, & much more! They have a a cute supply of cards, gift wraps, gift bags, & small gifts. Please stop by & support this local Killeen business!

Today it was pouring down rain but that does not mean that I did not have printing needs. I…read moreemailed the store and asked if I could send them 30 different attachments, I needed three colored copies of each for various table toppers for my breakroom. They were benefit reminders for the coming year for the staff. The store responded quickly and I sent the attachments over. Two hours later, the job is done. I am not a big, regular customer but I treated as though I was. Thanks UPS Store

Always a good experience here. Friendly, helpful employees. Never have to wait long with plenty of…read moreemployees

I cannot say enough good things about Liberty Mail Center! Brooke and Jeff are so kind,…read moreknowledgeable and always go above and beyond. They really get to know their customers and their staff is excellent. They always make sure we know what our rate options are and package our items so perfectly. Every package that I have sent through them has arrived to the appropriate destination timely and in tact. I've shipped items domestically, internationally and even do all my Amazon returns here as well. They have a great selection of stamps and my entire family loves the shop. We always find fun stuff to bring home. But the real star of the show for my kids is Kanga. She's the friendliest greeter and the main reason my kids insist on coming with me to mail something out. But genuinely, Liberty Mail Center is the cream of the crop for all your mailing needs and I won't go anywhere else!

We love this shop! They've helped us with everything we have asked for! From 3D printing for our…read moresmall business to custom signage for events, custom mailers (including help with the design). There are so welcoming and willing to help with pretty much any project you have! They have won our business for years to come!!

Stopped by first thing in the morning to mail a package. No line, service was great. Quick and easy!read more

Great communication and worked to find out my need, and then help me find a solution. Would…read moredefinitely recommend UPS store for printing and other needs!

Went above and beyond to get me what I needed! Thank you so much for staying over and helping with…read morethe IT part

Owners are very friendly and efficient. They are members of the Godly community. Excellent customer…read moreservice!

I've used them a few times because they're a small business which I fully support…read more However, today when I walked out of the store after buying stamps. I realize they have a 50% profit margin. $1.15 versus .78. I realize you have to make a profit but 50% markup on stamps I asked her how much stamps were she know I the charge and then I looked at it shocked then I tried to return them and they said no. You've lost a customer.

I got my notary done here and also a quick print! The ladies there are very welcoming smart helpful…read moreand funny. They also have wonderful prices and good quality paper for no matter what you print definitely a better choice than name brand places. It was quick and easy!