Went in the Killeen UPS store today to fax a couple of pages and Mr. Saifon was extremely helpful…read more Very polite and professional young man. Another lady helped me too, didn't get her name. She was also very professional and helpful. Thank you, both.

I had a small business to send out orders. This company sent me a thermal printer but you have to…read morerent it. You can always buy your own. But when you sign up an account, they will allow to do these payments and print your label. Its very convenient. The people at the store when you drop off your packages, they will measure the weight to double check for you and give you a receipt. Sometimes if I ran out of supplies, you can buy boxes, tape and envelopes. You can get everything you need when it comes to shipping. Oh I did see some notary service too.

Being unable to drive, we use UBER to get around. Unfortunately, the UBER driver took my wife to…read moreyour location. When asked about the "other ups store", Kim informed my wife that there "is no other ups store in Harker Heights." My wife needed further assistance with dropping off her returns. She found no understanding or kindness in Kim's heart for the elderly and disabled. My wife was reduced to tears, and just came home still holding the packages she was trying to return. Kim is the perfect example of a person who should never have any interaction with the public.

First time coming here! Located just next to the highway and easy to access to! Twas an instant…read moreservice and they took care of my return products right away! Good service and I enjoyed it! Keep up the good work! Cheers

Staff were friendly and efficient. But rates were way off one box to Washington was $20 but the box…read moreto Tennessee was $46.. not sure why and the two boxes were the same. But staff gave me other options. The did make it work. Good customer service

I will give a zero if I could my experience with this location is on October 6th, I had two…read morepackages that I needed to drop off since I was in the area I stopped here. unbeknown to me. I didn't find out until October 16th that one of the packages was not returned to the sender so I went up there the next day drove 45 minutes to get there cause I do not live in Killeen Once I got there of course I don't know if she was the manager or just the rep but she stated that they have no indication that a package was dropped off. I asked her can she pull the camera up? She will see that I did bring in two packages. The lady that took the packages was there and I pointed to her and stated she was the one that took both of my packages, pull up the camera footage I was told that they cannot see anything past seven days. OK what am I supposed to do? Well she gave me a number told me I needed to call UPS because since this was an Amazon return, they have nothing to do with it if I had an actual UPS label for it that was purchased within the store then they can assist me so now I have a whole package that's just disappeared. Called UPS and they stated that I can't file a claim because the tracking number is not listed. This is the worst experience I have ever had in my life and believe me I will not be back there and I hope you guys realize you all need to check Anything that you drop off at this location because they seem like they do not care they do not try to assist and they do not have good customer service skills.

Loved all of the little gifts, cards and trinkets this mail shop has. The different selection of…read moreunique gifts and jewelry is amazing. Definitely beyond what you would expect at a mail center but everything you could want. Other centers are super sad. 10/10 recommend

I cannot say enough good things about Liberty Mail Center! Brooke and Jeff are so kind,…read moreknowledgeable and always go above and beyond. They really get to know their customers and their staff is excellent. They always make sure we know what our rate options are and package our items so perfectly. Every package that I have sent through them has arrived to the appropriate destination timely and in tact. I've shipped items domestically, internationally and even do all my Amazon returns here as well. They have a great selection of stamps and my entire family loves the shop. We always find fun stuff to bring home. But the real star of the show for my kids is Kanga. She's the friendliest greeter and the main reason my kids insist on coming with me to mail something out. But genuinely, Liberty Mail Center is the cream of the crop for all your mailing needs and I won't go anywhere else!

This is a good, solid business that treats their customers well. The workers are attentive, fast,…read moreand very courteous. They will help you the best they can and with a smile. I really enjoy their services. The only suggestion would be for expanded hours.

Great place for all your mail needs. Whether it's UPS, Fed Ex or USPS, they handle all of it…read more Very friendly employees. The parking lot is always busy but other than that this place is great!

I went into the store in reference to a package not being shipped out or delivered in the…read moreguaranteed time. It has been almost 2 months since the incident, I have reached out at least 5 times, and no one has taken the time to address the issue. Paying $60 to close out my mother's estate was not the issue. The issue was the blatant lack of respect and consideration.

Where do I start. Visited the store last week and upon entry was greeted by... silence. Not a good…read moremorning #crofam, nothing. Walked out after 5 minutes of listening to my own heartbeat. Will not be returning. Ever.

Today I received quotes on multiple services (UPS, USPS, FEDEX) all at once made my life simple!read more

I showed up at 9:57. Their hours here show they open at 9:00 AM. They had me wait outside until…read more10:00. Glad it wasn't cold, rainy, or hot. They DO NOT provide FedEx packaging as you would expect from a FedEx shop. They were rude and unhelpful.

There was another mailing business we would use down in Austin, but since moving up here we have…read morebeen looking for something local when we came across Mail Box Office. Every so often, I have multiple packages to mail out and at the business I used to frequent, it was very simple. So, it was a pleasant surprise to find a local store with the same great service. There was parking right in front of the store so if you have a lot of packages, you won't have far to walk. I don't know if they have a cart you can use if you have several package or large packages. I had seven packages all going to different places that the lady working had to enter all the information. However, as fast as you can tell her, she will put the information in! Although it was seven different locations, she was extremely fast about it and she told me all the different shipping options I had from quickest to least expensive. They also have packing supplies and work with all shipping carriers from what we could see. When the lady started to help us, a number of other people came in and were waiting in line. I felt bad about the others having to wait, but the lady helping me just kept on going. The people waiting were nice but I was just so pleased the woman helping me didn't stop to go and help the others like might happen in some other businesses. She was going to help me until my order was complete. I love businesses that you can rely upon and act professionally. I saw they also have a Notary, do passport photos, faxing, document shredding and much more. I'm very happy to have found this business so I don't have to drive all the way down to Austin and there is no question, this is my "go-to" place for all shipping and mailing needs.

This is THE PLACE you need to be doing all of your UPS, Fedx, Post Office shipments. Plenty of…read moreroom, nice staff and NO lines. This used to be JB's. They are in the same building on 281 just around the corner facing side street. Don't waste your energy and stress with the other options in Marble Falls.

I just rented a box there today. I was their first rental customer!! After getting SO annoyed with…read moremy UPS Store where I've had a box for almost a decade, with their constant turn-over of personnel and long SLOW lines, I'd had enough. The friendly staff that was once there that knew me by name and brought my packages out to me without having to stand in line are all gone. Now I'm having to stand in line, show my ID and sign on an electronic keypad to get my packages. I'm done. And anyone else that's "done" with dealing with the crowds and chaos at UPS stores, come here. Oh, and they also take FedEx drop-offs where the UPS Store didn't. A win-win for me all around!!!

From the owner: Postal Annex specializes in packaging and shipping using Fed Ex, UPS, DHL and USPS postal services…read more We also offer private mail boxes, notary services, passport photos, key cutting, office supplies, copies, color copies, faxing, laminating, binding, greeting cards and more!

The team did a fast and effective service for us for a defendant that was out of state. I was able…read moreto speak to the PS beforehand to explain my needs.

Marvel Civil Process/Stephen is professional, courteous and responsive. He helped me served…read morehard-to-find persons with ease regarding my small-claim case. Pricing is fair. Highly recommend!