Since when does a UPS Store not take drop off prepaid UPS labeled packages?? I stopped in today to…read moredrop one off (we've done it before here and at other UPS Stores) and there was a line of people waiting to have items boxed and shipped. The snotty woman at the register told me "I don't take drop offs". I told her it was labeled and prepaid, printed from the UPS site but she repeated her short and snotty remark. To which I replied, why are you a UPS Store if you don't accept UPS drop offs? Ridiculous! Crappy customer service attitude.

The staff are helpful, to the point, quick and in and out easily. Never had an issue here…read more Took off a star for as far as the building goes, they need to remodel. It's super old and the floors and ceilings need to be redone. They have to throw all the Amazon returns in a pile which is inefficient and overflowing. This is a management issue. They also use way too much plastic for the environment. They put every Amazon return in a plastic sac. They could save money if they just had people bring their returns in the shipping boxes they were received in. Just tape them back up for them. That's my only gripe!

Keeps sending my packages to my old address when it clearly says my new address on the box.read more

The service offered at this local Killeen business is amazing! They are friendly & helpful. I had a…read morelarge amount of papers to be faxed and, although they were busy, they started my fax right away. They offer mailbox rentals, shipping through all the major carriers, printing, faxing, & much more! They have a a cute supply of cards, gift wraps, gift bags, & small gifts. Please stop by & support this local Killeen business!

This UPS is in downtown Georgetown. We went here to drop off a UPS package. It was not very busy…read moreand the process was smooth. My husband came here once before, however and was dissatisfied because they did not have the free UPS envelopes the other UPS offices have, but they did have envelopes for sale. This really rubbed him the wrong way.

This is my new Amazon drop-off location. They have two machines on the left as you walk in and if…read moreyou already have your barcode ready, the process of scan, stick, and drop is quick and you'll be out in just a few minutes. There is usually a line for people wanting UPS support but the layout of the store is set up so those who just need kiosk to do their thing. Bags for merchandise return are provided at the kiosk in case you didn't know.

I'm so glad that we finally got a pack and ship in Hutto! I signed up and got 6 months free for…read moretheir mailbox service! Their prices are super competitive and their service is top notched! It's so convenient because they can compare prices for all of the different shipping company! The facility is nice and clean and it's nice to see a smile greeting me. The manager name is Duke, and he is super personable and smiley! Welcome to the neighborhood!

I was in town for an event and needed to send out a document ASAP and found this place. The store…read morewas extremely neat and organized. The manager there was attentive and helped me select a shipping option since I'm clueless when it comes to things like this. I appreciate that they even had a price comparison between FedEx and UPS and were kind enough to talk me through everything. I wish we had more pack-and-ship stores like this back home. Highly recommend this place if you ever need shipping and notary.

I cannot say enough good things about Liberty Mail Center! Brooke and Jeff are so kind,…read moreknowledgeable and always go above and beyond. They really get to know their customers and their staff is excellent. They always make sure we know what our rate options are and package our items so perfectly. Every package that I have sent through them has arrived to the appropriate destination timely and in tact. I've shipped items domestically, internationally and even do all my Amazon returns here as well. They have a great selection of stamps and my entire family loves the shop. We always find fun stuff to bring home. But the real star of the show for my kids is Kanga. She's the friendliest greeter and the main reason my kids insist on coming with me to mail something out. But genuinely, Liberty Mail Center is the cream of the crop for all your mailing needs and I won't go anywhere else!

We love this shop! They've helped us with everything we have asked for! From 3D printing for our…read moresmall business to custom signage for events, custom mailers (including help with the design). There are so welcoming and willing to help with pretty much any project you have! They have won our business for years to come!!

We come here to get signatures notarized. It's kind of expensive at $10 per stamp, but the person…read moreis always there. Sometimes I go to the bank for free notary but there's no one there that can do it. They are usually quick unless they are backed up with customers. They have boxes, pack and ship things for you as you can tell be the name of the store. The store is very clean and uncluttered.

I cannot comment on all of their services, but I came here for fingerprinting and everything went…read moresmoothly My birthday was entered incorrectly so she wasn't able to start the process. She quickly advised how to get this corrected and was very patient while the system updates. She was super friendly! Overall great experience in that regard.

Really great people to work with! We had an aqua thruster to ship and they were able to work out…read morehow to box it and send it. Took the time to get it right and secure. Did an excellent job!

Calling this place is not advised - they will just tell you "I can't deal with this right now I…read morehave people in the store." Going in they do not move quickly but they do get the job done. Extremely no-nonsense, bordering on rude, staff. Nowhere else to ship in Kingsland, and it seems clear that they know it.

Drive the extra 5 minutes to the USPS office. It cost me $1.55 a piece for two extra postage…read moregreeting cards. Parcel Plus wanted 7.50 - not really worth my time to ever use their services again. I can imagine UPS and FedEx rates are equally as bloated. Buyer beware.

I had a FedEx package that arrived sooner than expected. When I wasn't home to sign for it, they…read moresent it here. I went to several different Fedex locations to obtain this information but they all agreed that the package had been dropped off here and signed for at this location. When I came in the next day to retrieve it, I was greeted by a nice but shy younger female employee who could not locate my package. When I asked her to double-check and look again, her manager came over and yelled at me. This woman was combative, rude, and arrogant. She explained to me that FedEx drivers and staff were idiots and that they had messed up, not her. She said they make mistakes all the time and that it wasn't on her to fix it for me. She also refused to look again for my package and then told me, her staff doesn't make mistakes. Ever. She literally said her staff doesn't ever make any errors so they couldn't possibly have misplaced the package and didn't need to look again to appease me. I will never go to this business again for anything. It's not the right way to treat customers, who are frustrated already that they have missing mail. She did nothing to improve the situation. We never did find that package and the whole thing had to be refunded and reshipped, which took weeks because she could not be bothered to just check for me one extra time to help.