I'm a watercolor artist. Making prints of watercolors is tricky because sometimes the digital…read moreversion of my work doesn't always come out true to color when printed. Travis and Sebastian make sure it does!! They make it happen, including printing my art on watercolor-type paper. The color is true and the weight of the paper is perfect! Plus? They're just nice/good people! I can't recommend them more highly than 5 stars here.....but they rate 10+ in my world!

Needed to print a single document in a rush and they had me in and out in less than 3 minutes and…read morewouldn't let me pay (and I tried!). Helpful and cheerful staff and great service.

The staff are helpful, to the point, quick and in and out easily. Never had an issue here…read more Took off a star for as far as the building goes, they need to remodel. It's super old and the floors and ceilings need to be redone. They have to throw all the Amazon returns in a pile which is inefficient and overflowing. This is a management issue. They also use way too much plastic for the environment. They put every Amazon return in a plastic sac. They could save money if they just had people bring their returns in the shipping boxes they were received in. Just tape them back up for them. That's my only gripe!

Since when does a UPS Store not take drop off prepaid UPS labeled packages?? I stopped in today to…read moredrop one off (we've done it before here and at other UPS Stores) and there was a line of people waiting to have items boxed and shipped. The snotty woman at the register told me "I don't take drop offs". I told her it was labeled and prepaid, printed from the UPS site but she repeated her short and snotty remark. To which I replied, why are you a UPS Store if you don't accept UPS drop offs? Ridiculous! Crappy customer service attitude.

I drove over at 9:15 because this store doesn't seem to be able to open on time (at 9:00). I wanted…read moreto make sure they'll be open; but it's still locked up. This has been the case several times at this location. There were actually two of the store's own employees sitting outside the locked door waiting for the boss to show up today! Maybe try trusting your employees with a key; at least they seem to show up on time. Also, before opening (ideally as posted, at 9:00am), someone should have already been in the office long enough to have all the computers up and ready for use. As it was, by the time the five people waiting to get in entered the store (about 9:30), we had to wait for the computers to be started, etc.

Friendly staff! Plus, it's in a convenient location for me. I recommend using this UPSread more

I'm only rating them for Amazon returns. Pretty fast, easy & friendly!…read more As with other stores of this type, there is a surcharge for using their shipping services. It can get pretty pricey. But if you want the convenience, it's a viable option!

This UPS is in downtown Georgetown. We went here to drop off a UPS package. It was not very busy…read moreand the process was smooth. My husband came here once before, however and was dissatisfied because they did not have the free UPS envelopes the other UPS offices have, but they did have envelopes for sale. This really rubbed him the wrong way.

Great customer service, friendly and polite staff. Came here after office max messed up my print…read morejob and refused to do anything about it. Eagle Express got it done on the spot and correctly.

Needed to get fingerprints done for work. I highly recommend using Eagle Express. Great place for…read moregetting clearance done for work.

"The Mail Drop" is the go-to location for knowledgeable, professional, fast, and friendly service,…read morestaffed by team members who are well-trained and attentive to customer needs. A few individuals have left negative comments regarding their fees being higher than those at the Post Office; however, we all must remember that we get what we pay for. The Mail Drop offers the convenience of avoiding heavy traffic congestion, long lines, and impatient crowds that often accompany visits to the post office. By choosing The Mail Drop, you can complete your mailing tasks efficiently and with minimal hassle, leaving in a good mood. We all have choices, and I choose the easy and peaceful convenience of doing business at The Mail Drop instead of the USPS, especially whennim able to compare and choose which shipping service is best for my needs. Thanks to the new owners for opening this outstanding, first-class store where all my mailing needs--such as shipping, mailing supplies, and package handling--are effortlessly met. Additionally, I appreciate the variety of U-Haul trucks available in different sizes, ensuring I have the right vehicle for my needs. Also, many thanks to the friendly and handsome man always ready to notarize my documents quickly and accurately without needing an appointment. Oh, I almost forgot to mention that having the mailbox rentals offered at such affordable rates, makes life so much more convenient and cost-effective for me. Keep up the excellent level of customer service you provide, as it truly makes a positive difference.

90% of the time they are closed before their posted open hours…read more Right now it's 4:45pm. Closed. Very frustrating

I've used them a few times because they're a small business which I fully support…read more However, today when I walked out of the store after buying stamps. I realize they have a 50% profit margin. $1.15 versus .78. I realize you have to make a profit but 50% markup on stamps I asked her how much stamps were she know I the charge and then I looked at it shocked then I tried to return them and they said no. You've lost a customer.

I got my notary done here and also a quick print! The ladies there are very welcoming smart helpful…read moreand funny. They also have wonderful prices and good quality paper for no matter what you print definitely a better choice than name brand places. It was quick and easy!

Excellent customer service... I had to ship 66 individual items each with their own address and…read morepackage contents. They tag-teamed the job between 4 of them and got it done very quickly, creating the labels and packaging the items. I will only be shipping with them going forward. On a side note, the FedEx at 4th & Congress refused to help me. They handed me 66 envelopes and told me to input the addresses on the computer myself. I am very happy I came to this UPS Store instead.

The service received at this location was outstanding! In a very stressful situation for me, I was…read moretreated with patience and kindness with the perfect assistance I needed at that moment. Thank you for amazing customer service...a rarity these days.

Seeing that I rarely print stuff, I haven't owned a printer in a few years. It's nice knowing I can…read morestop by, just print a few pages (or email it to them in advance) and be out quickly. They also have physical mailboxes, mailing supplies, business card services, graphic design services and a bunch of other stuff I don't use... at least not yet.

Very helpful, personable, quick and cost-efficient for a low-revenue job! Highly recommend!read more

This is a good, solid business that treats their customers well. The workers are attentive, fast,…read moreand very courteous. They will help you the best they can and with a smile. I really enjoy their services. The only suggestion would be for expanded hours.

Great place for all your mail needs. Whether it's UPS, Fed Ex or USPS, they handle all of it…read more Very friendly employees. The parking lot is always busy but other than that this place is great!