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    The UPS Store

    2.6 (29 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Recommended Reviews - The UPS Store

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    Photo of Jill R.
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    10 months ago

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    Local

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    1 year ago

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    1 year ago

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    1 year ago

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    Local

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    3 years ago

    Ups is just a bad as usps, I paid for a expensive item to be expedited in 2 days, it's been 4 and now it's Saturday

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    Local

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    3 years ago

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    3 years ago

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    5 years ago

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    4 years ago

    I've been here to drop off packages and get notary service. The notary that helped me recently so was nice I decided to write a review.

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    Local

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    4 years ago

    Excellent and professional services. Highly recommended. It's located inside of the Hilton hotel, very convenient.

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    Thank you for the kind review, David. We really appreciate it!

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    9 years ago

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    Photo of Alan D.
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    10 years ago

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    9 years ago

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    8 years ago

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    7 years ago

    Angel was amazing. Everything ready to go when I walked in without asking. Helped pick tape and ship

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    7 years ago

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    7 years ago

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    Photo of Bob A.
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    8 years ago

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    10 years ago

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    Photo of K K.
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    9 years ago

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    9 years ago

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    7 years ago

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    13 years ago

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    Jordan G.

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    Photo of E K.
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    10 years ago

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    9 years ago

    Helpful 9
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    10 years ago

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    12 years ago

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    Jordan G.

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    9 years ago

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    9 years ago

    This location is right inside the Hilton lobby and is very fast and efficient with all your needs..very on point!! Thank you guys!!

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    Ask the Community - The UPS Store

    Fed Ex Ground

    Fed Ex Ground

    (30 reviews)

    Southeast Austin

    I will give Fed EX ground a 2.5. Fed EX customer service and their automation service a 2.5. An…read moreincident occurred over the weekend which resolved with me picking up my delivery at the main warehouse. Once I made enough "text with a bot" c/o, I did receive a call the next morning from customer service. After a refusing to wait another 2 days for my delivery, I was able to go to the warehouse and pick it up. A ring cam at my neighbors house provided more information about the delivery. I would like to discuss the situation further with customer service however... automation bots block me from doing this. Your automated system needs some work FED EX, you have good employees however you give them no support. I am sorry for the employees - I "chatted with the bot a bit" maybe I will get a call back from Customer service.

    Awful! They lie, the drivers never actually go to the address they just write no one was there... I…read morewas literally waiting at the door for the package they didn't bother to stop, and they showed a fake picture that they did, they didn't left any notes or anything. And then when I call one representative says, the driver will call tomorrow. Then the next one says the drivers aren't allowed to call... The first representative says, the package is scheduled for tomorrow which was a Sunday... The next representative says it will be the next business day which was Monday. Mind you, this was scheduled to be here by Friday! Not only that but when I asked if I could pick it up, they say NO, because we need to attempt three times... Which I was respond, but they didn't even attempt the first time!! I was here and they didn't show up!! Explain this FEDEX??? Everytime it's the same freaking show when I need to sign for a package.... ​

    The UPS Store - shipping_centers - Updated May 2026

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