Drive the extra 5 minutes to the USPS office. It cost me $1.55 a piece for two extra postage…read moregreeting cards. Parcel Plus wanted 7.50 - not really worth my time to ever use their services again. I can imagine UPS and FedEx rates are equally as bloated. Buyer beware.

I had a FedEx package that arrived sooner than expected. When I wasn't home to sign for it, they…read moresent it here. I went to several different Fedex locations to obtain this information but they all agreed that the package had been dropped off here and signed for at this location. When I came in the next day to retrieve it, I was greeted by a nice but shy younger female employee who could not locate my package. When I asked her to double-check and look again, her manager came over and yelled at me. This woman was combative, rude, and arrogant. She explained to me that FedEx drivers and staff were idiots and that they had messed up, not her. She said they make mistakes all the time and that it wasn't on her to fix it for me. She also refused to look again for my package and then told me, her staff doesn't make mistakes. Ever. She literally said her staff doesn't ever make any errors so they couldn't possibly have misplaced the package and didn't need to look again to appease me. I will never go to this business again for anything. It's not the right way to treat customers, who are frustrated already that they have missing mail. She did nothing to improve the situation. We never did find that package and the whole thing had to be refunded and reshipped, which took weeks because she could not be bothered to just check for me one extra time to help.

Sam is AMAZING!!! He went above & beyond to make a print job happen for me at an honest fraction of…read morethe price that I needed asap & my print shop next door was closed on a Sat. He is a gem of an employee & I truly hope he will be recognized for his expertise & customer service care. THANK YOU SAM

Came here for dropping off some of my Amazon returns, the staff took care of it smoothly and…read moreswiftly. Love it

The place is amazing and the ladies are so kind and helpful! Thank you for always being there for…read moreme! Such a great neighborhood postal annex!

This company is great! I do not live in Austin and won some items from a nearby auction, and this…read morecompany went to the auction site, picked up my items, professionally wrapped them and shipped them to me incredibly fast. Everything was so professional! Their communication was great. Chiraag Naik could not have been better to work with! Thank you again for a great experience - Todd White

If I could leave a 10 star review I would. I was dealing with a difficult situation and Miranda…read morewas so gracious and accommodating. She did it all over the phone and made things seamless. Thank you so much!

Nae was SO kind, friendly and helpful! Another employee left in the middle of helping me, with no…read morecommunication and Nae professionally stepped in. She helped me with my shipping needs and even informed me that the company I was returning to had a pre paid label and I would not have to pay the charge I was originally told. Nae was great and turned my experience around.

The people at Zip2Zip are great. They are my favorite provider in the 'hood, and I'm always…read moreimpressed by their attention to detail and concern for wellbeing (of both my packages and myself). I don't send packages from anywhere else anymore.

This should be ZERO Lisa the owner just lied to me about the pkg I dropped off with her to be…read morereturned via UPS. She said the UPS driver returned the Pkg to her stating it was to go by post. This is a complete lie there is not a postal address attached to a return label by amazon. A case for business fraud is what I believe to be going on with this store.

This is my local UPS store, #0393, and has for the past year also been my post office box home…read more After a rash of porch pirates terrorized my neighborhood, I was no longer willing to deal with the risk of my home's USPS mailbox being subject to sticky fingers. As a mailbox customer, I have a door code, so I can come in 24/7 to grab my mail when it's convenient for me. The peace of mind knowing that my mail & packages are locked safely away until I can claim them is well-worth the monthly fee. I get a text message anytime they receive a package for me. I can also call in to check if I've received any mail before I stop by - love that! Since I'm in here at least a couple times per week (timed with my HEB run in the same shopping center), all the sweet staff know me and my family by name. It is refreshing and charming to have such a personalized experience in this modern day & age. They do more than take care of mail, too. We recently needed some documents notarized and were able to just take care of that while we came in to pickup the mail.

Came here to drop off our Amazon items and they took care of it swiftly and beautiful manner! Keep…read moreup the good work!

Awesome service and fair prices in a convenient location. Very careful packaging of all the items I…read moreneeded to ship out. The best place I've mailed stuff by far.

I've used this Postal Annex+ a few times, and it is the best postal service in the area. Fast,…read morefriendly service, and a good range of services. Most recently I needed documents notarized, and Postal Annex+ got it done in a jiff. It was also a lot less expensive than mobile services (which I've used in the past). In the past I've shipped packages no problem. The crew took care of everything. I'll definitively keep using this place!