Today I received quotes on multiple services (UPS, USPS, FEDEX) all at once made my life simple!read more

This Pak Mail is in a good location and reliable. Victoria, the owners wife, and Jason are both…read moreincredibly helpful and kind. They will attend to you very well.

Came here for dropping off some of my Amazon returns, the staff took care of it smoothly and…read moreswiftly. Love it

I've been to a number of UPS locations ever since they started accepting Amazon returns. This is…read morehands down one of the best locations I've ever been to. The building is fairly standard, but the service the staff provided was exceptional. Very friendly, easy to talk to and one of them ran from the behind the counter to hold the door for me.

This is a superb shopping experience for the OCD…read more The store is very well organized and tended by knowledgeable and helpful staff. Love it.

Good place to get boxes, wide variety of good quality boxes and packing supplies. Good value.read more

It's the season. Mailing off Christmas goodies to my family back home…read more I got here right as they opened. Hoping to beat the mad rush and long lines. One of the boxes was pretty heavy so I knew it was going to cost a lot plus it was going to Maine.. And the other 2 were going to be a lot less of a cost. So grateful for the UPS store and their professionalism. They handled my boxes with care. Making their measurements and weight and adding the shipping label to each one. I was told roughly when they would get to their destination. I was also given the tracking number too. Again, grateful for the men and women that handle our packages not only at Christmas time when things get crazy, but throughout the year. Thank you.

The staff here always goes above and beyond. Super friendly, fast and efficient, with a smile on…read moretheir faces. :D Service is definitely five stars all the way. There is often a line at this busy location, but the employees work very swiftly. There is almost always at least two staff on any shift. The store has everything you need for all of your shipping requirements. Typically open parking spots right in front of the storefront. Deduct one star for the self-service machines that are often right malfunctioning (hence the long lines).

Very fast, very friendly, Zero complaints! These folks know their business and have been serving…read moreour community for ages.

Have used this store 4 times and service is always fast and friendly. They are open 7 days a week…read morewhich is very helpful.

The manual I needed printed in black and white came out perfectly, 2-sided, 8 1/2 x 11. The…read morepictures are very sharp. I emailed Pak Mail the pdf.

Lots of things. The person at the counter didn't know how to send the parcel I needed. When he…read moredidn't know he called for help. I had previously sent packages to my military address from this location. Now it seems that isn't possible. The young man at the counter was amiable and was apologetic. However, when he spoke with his"boss" over the phone, it turned out that the boss didn't want my business. Unfortunate and untimely. Great representative 8, inability to provide services 0.

I really like this location. It was easy to find the self print/scan copiers. Instructions for…read morescanning and printing were very clear, and paying at the pad by the machine was great. There were a few office supplies between the two copiers available too. I was able to get in and out with no trouble. Finally, parking was easy. I'll definitely be back.

I am so amazed, impressed and thankful for the staff here. At the last minute, I discovered I…read moreneeded to rush to get a new passport so I came in for passport photo, to make copies and to print documents. I was pretty frazzled and stressed and they were all so nice, calm and helpful. Great job, everyone!

Time had passed since my last review. I just want to reconfirm that this store still provides good…read moreservice, manages customer needs well, and has equipment that is always functional. It is in a strip center that provides a good-sized parking lot, so it's easy to get in and out.

Went in with a sample business card and was told it would be $40 for 100. Just went in to pick them…read moreup and was told it was $71! Manager on duty said, "you said you wanted the same design". Yes, but that was known at time of order an NO ONE mentioned a $22 design fee! Tried to order from a local business, but next time I'll just reorder them online. Only good news: the cards look fine. I Beware their unmentioned fees!

Drive the extra 5 minutes to the USPS office. It cost me $1.55 a piece for two extra postage…read moregreeting cards. Parcel Plus wanted 7.50 - not really worth my time to ever use their services again. I can imagine UPS and FedEx rates are equally as bloated. Buyer beware.

I had a FedEx package that arrived sooner than expected. When I wasn't home to sign for it, they…read moresent it here. I went to several different Fedex locations to obtain this information but they all agreed that the package had been dropped off here and signed for at this location. When I came in the next day to retrieve it, I was greeted by a nice but shy younger female employee who could not locate my package. When I asked her to double-check and look again, her manager came over and yelled at me. This woman was combative, rude, and arrogant. She explained to me that FedEx drivers and staff were idiots and that they had messed up, not her. She said they make mistakes all the time and that it wasn't on her to fix it for me. She also refused to look again for my package and then told me, her staff doesn't make mistakes. Ever. She literally said her staff doesn't ever make any errors so they couldn't possibly have misplaced the package and didn't need to look again to appease me. I will never go to this business again for anything. It's not the right way to treat customers, who are frustrated already that they have missing mail. She did nothing to improve the situation. We never did find that package and the whole thing had to be refunded and reshipped, which took weeks because she could not be bothered to just check for me one extra time to help.

The place is amazing and the ladies are so kind and helpful! Thank you for always being there for…read moreme! Such a great neighborhood postal annex!

This company is great! I do not live in Austin and won some items from a nearby auction, and this…read morecompany went to the auction site, picked up my items, professionally wrapped them and shipped them to me incredibly fast. Everything was so professional! Their communication was great. Chiraag Naik could not have been better to work with! Thank you again for a great experience - Todd White