The manger is amazing. I always have a great experience Janis is an amazing manager here at…read moresecurity public storage

Extremely helpful, Steve and his team were awesome, helped us find the perfect sized unit for an…read moreamazing monthly rate!

More cameras and security. Better staff that understands when your storage unit has been robbed by…read morestaff and all your life long belongings are gone they should care but they don't

Be very careful of this company and its poor business practices. We have been with them for just…read moreover a year and they have increased their cost twice. The first increase was for 13% their newest increase will be 36%. Customer service is fair and the facility is kept clean for the part. We have had some issues with bugs getting into our unit. I strongly suggest you think twice before using StoreQuest as your storage provider. We will be looking for a better company next year.

This place is the best! The 2 managers husband and wife are so pleasant to work with and I feel so…read moresafe storing my items under their care. I couldn't place my order online with the deal I wanted for some reason and I went in and they gave me the online deal in store all while on the phone handling other tasks & tag teaming it like bosses! Thanks again

always helpful! affordable and the units are so clean and well maintained. I never worries about…read morerodents and if there were any bugs I saw, they were dead. I would highly recommend and use them again if I needed a unit.

Very happy with them so far. Alex really is very kind and…read morehelpful, It is clean and has a safe feeling to it I am pleased.

Went to the front office with some questions, Rebeekah was AWSOME!!! great customer service and…read morevery professional!!.

Customer service is always great! First rented from Ellis Storage in 2004 for about 10 years with…read moreexcellent service. Started a home project recently that required items to be stored for a few months. I returned to Ellis Storage and noticed security upgrades, and the same excellent customer service. The cost was a concern, but the unit came with a four month special. Call or check the website for specials.

This group is everything you'd want from a Storage/ RV group. We left a message on Sunday- we got a…read morecourteous & quick call back from Deborah. We asked if Robert might be able to meet us at the site, " Yes he'll be there". We were late, delayed by rain and traffic, but Robert waited for us. Happy to see us, pleasant and knowledgeable. He showed us around, helped us select a place. We went back to finish up paperwork with Suki, also pleasant, organized, and efficient. Our information was not faxed by our insurance- but she was prepared. For all the little issues- she remained upbeat. We worked with 3 people- Each one was customer service focused and smart. It could have been a nerve-wracking experience but it was EASY!! Big thanks for being collaborative and helpful! 25% off for first three months & month to month- that is Great too!

Pelandale Self Storage is clean, secure, and easy to access. I went to check out my friend Ivan's…read morestorage unit and found it to be very clean and secure I highly recommend for anyone needing reliable storage!

The front office staff was nice, friendly, and communicative. Getting starting with renting a unit…read morewas quick and easy!

STAY AWAY FROM THIS PLACE. I got a unit for $79 on the 31st. 32 days later I went to pay the bill…read moreand it said I owed $200. I called to find out wth was going on and only got automated crap. The option to speak with the property manager, #4 just hangs up the call. The next day, I got an email stating all my property would be auctioned off in two weeks. At that point I'd had the unit for 33 days.  The woman that lives on the back of the property with her girlfriend is NEVER in the office so good luck if you need anything. The bathroom is never open - the ONE TIME that the onsite bathroom was actually open, two people were getting high and having sex in there. The tweakers in the area all share the code with eachother so a bunch of them come in there and don't even pay for a unit. I had rented a unit 2 years ago for 4 months and they raised the rent 3 times (double each time) I thought it might be different now, but live and learn. I asked at the beginning if the rate would stay at what I was quoted and the person lied to me and said yes. When I called their call center in the Phillipines or whatever, I said I was told the rate would not change. They said we don't have locked in rates. I said "So the person lied to me?" "That's all I can say sir"At this point some people need to contact the BBB like I did.

Norma was friendly knowledgeable and provided excellent customer service. Thank you Norma !!read more

Probably the best and easiest rental truck experience yet. I ordered the truck on the app, then I…read morepicked up the truck, easy peasy. The guy working the counter at u-haul was great. He even reminded me to add furney pads to protect the cargo. After the move I dropped off the truck in Merced at a location that was closed, not a problem. I broke out the app and followed the drop off instructions. Took a few pics, mileage and gas, location of truck. Then dropped the keys in the overnight drop box. That's it, just walk away. I double checked my app the following day to make sure everything was gravy, it was, experience complete. The value was on point and the little service involved was excellent. I took off one star because they don't allow vans to go one way out of town.

Outstanding customer service from the manager, Mike to his team mates!…read more We rented a van, and the size we needed was available even though it was close to the day we needed it. Since I rented a van, they had a special where I could get one month free of storage space. Score! :) We still have the storage spaces. The reason I say "spaces" is because their storage space rentals are a better deal if they put two together for the customer. The monthly rent is a decent amount (between other places that are higher or lower in cost). It is awesome because you can drive your car or truck into the storage facility and unload your belongings close to the storage unit. One small down side: Our storage units are closest to the stairs not the elevator. It is just the way the floor plan is set up. All in all I would recommend. I posted a few photos. :)

Secure storage facility!…read more My family was drawn to Derrel's Mini Storage because of their "Buy 6 months, get 6 months free" deal. Although their rates are definitely pricey, it is worth it for the added security. Every renter gets a personal code to use at the gate when entering the facility. Once you enter this unique code, it disarms the alarm system of your unit. If you fail to enter the code and your unit is opened, the alarm will trigger in the main office that is always staffed with someone watching the multitude of cameras around the facility. The units themselves are also very secure, with a chain pull, latch, and padlock. You have the option of buying a lock from them or brining your own. Regardless, I recommend a cut-proof lock for added security. When you leave, you enter your code again at the gate and it rearms your unit. The units themselves are very nice. There are a huge selection of size options. They are very clean and have pest management in place. In each unit and around the facility there are rat poison stations. They specified these are in place for prevention rather than treatment. The units also have a good structural quality. The wood is not rotted out, there are no leaks, no cobwebs or signs of pests, and no stains on the concrete slab. It seems like the temperature and humidity is well-maintained throughout too. The unit we selected did not feel overly humid or dry. I also appreciate the added chain to keep the garage doors held open when you're in the unit. I feel confident storing my belongings here!

Bob and I have have no problems. Ew moved away and left our stuff there (for awhile) and it has…read morebeen safe. The staff have been very helpful. Thanks

The best Storage facility I've dealt with so far. My company deals with nothing but storage…read morefacilities to be able to get our product sent to us and stored and this place goes above and beyond to make sure all my inventory is put in my storage unit in a orderly and neat manner and honestly they don't even have too. The workers are super nice and are always checking to see if there's anything else they can help us with. 5 star rating!!

Very unsatisfied with the rates. Our space was $89.70 and after 3 months, it jumped to $151.70 and…read morethey added a $31.10 insurance rate to the cost although we do not want it. We chose a lower insurance, minimum, but they cannot make adjustment because we notified them 2 days after the due date. I will be looking for a cheaper and a more reliable self-storage to move my stuff as soon as possible.