"Hassle Free" falls short from my experience here. Digital access and 1 month free helped my move be as smooth as can be. Will definitely return to this specific location if I ever need service again. Thank you so much, Cindy!! read more

‼rodents inside. do not store your items unless you're prepared to deal with an infestation. we've had to move units several times and deal with the same problem. the management doesn't care. they simply blame you for the problem. awful. would not recommend. do not store items here.‼ read more

!!DO NOT RENT HERE AS OF 9/2025!! They currently have a rat infestation in multiple buildings! Unless you want all your possessions covered in rat droppings, stay away! While Cindy Lou has been awesome and works hard, she is only 1 person. We had no issues for over a year in 2 different units, opened my unit up today to find this, only a couple weeks since they raised my rate too Hopefully this review saves someone the headache read more

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Great storage unit. Clean and communication great. Would definitely recommend to other customers. read more

Rat infestation. Urine and droppings all over our belongings. Management does nothing to properly clean the infested units and instead expects customers to handle it themselves or threatens additional fees. We started paying $130, then only 6 months later they raised it to $300 despite the ongoing rat issue. Most likely due to the field mice/rats around the storage area. Would not recommend. read more

Rat infested badly. Moved majority of a 10x20 unit to find stuff eaten, droppings and piss all over everything. Nice enough people, always easygoing easy to deal with. Very expensive read more

I just want to say that today Cindy Wu saved my life. I had my storage key lost and my movers were there waiting and everything was sounding hectic. I called and Cindy was nice enough to wait even though it was end of her shift and helped my access my stuff and helped close my account. THAK YOU Cindy!!!!! read more

I rented out an indoor 5x10 space here and was really happy with the friendly service that Cindy-Lou provided. She showed me around the facility and took me to the spaces available that were the sizes I was looking for. The facility is very clean and well kept. HIGHLY RECOMMEND read more

Very helpful and friendly. Pleasant!! Really would like my move in price stayed the same. read more

Cindy-Lou was the most professional person in the business! She helped me get a perfect sized unit at an affordable rate and ensured that any needs I had were met. I highly recommend Extra Space and Cindy-Lou! read more

We used extra space storage while we were in between home moves. The process was really convenient. We were able to handle things over the phone, including the switch out from a 10x10 bigger unit to a 5x10 smaller unit. Thanks Cindy Lou for your great service and answering all our questions promptly. We would definitely recommend! read more

Extra Space Storage - Playhouse, bike, other boxes - Self Storage Near Me - Manteca, California

My boyfriend and I went into Extra Space on Main St and spoke with Cindy Lou, and it was such a great experience. She asked us a few questions to make sure we get a unit that fit our needs. It was very quick to set up which we loved. At a cost, we loved even more! We are so very pleased with the helpfulness, hard work and great customer service we received. We've had the unit for going on two months and we've had no issues. read more

Find a different storage facility, very disappointed. My husband and I moved our items into a 10'x20' unit in April and hired professional movers to move us out of our unit and into our new home in June. When we first arrived and moved in, there was a huge trail of ants in front of the unit/inside. It took numerous phone calls and office visits to have someone spray outside, they claimed that they did. We were there not even 3 months. Upon removing our furniture and boxes, we discovered a terrible ant and spider infection, including black widows. Ants and spiders inside boxes, underneath all of our furniture...everywhere. I am very pregnant and was on a time crunch to move out of our storage and have the movers place boxes in their designated rooms (2 story house). Because of these infestations, after speaking with my "bug guy" (pest control professional), he recommended keeping ALL of our items in our garage until he could come spray the next day. I then had to wait to check our items and move them into the home the following day after they were sprayed. We also came across proof of termite droppings in numerous boxes. I was devastated, this messed greatly with our timeline. When I told the ladies at the storage facility, one I believe was Marissa, she went to the office to confirm that we had insurance, then came back and handed me a pamphlet and said to file a claim. About an hour later, the site manager (I believe it was Cindy) came over to me to apologize, but after she left one of the movers told me that she told him "I'm only here because the pregnant lady is crying". Horrible attitude. I will never use their facility again; I will never recommend them. I hear there is an AIRTIGHT storage location in Manteca that I wish we knew about. read more

I've had a storage unit here since December 2020 and I had 0 problems during that time until present. It was super clean and I never worried about any rodents or bugs getting into my things and upon moving my things out, I was able to confirm that all of my things were still intact and not damaged. Cindy-Lou was extremely helpful when first getting the storage and with the process of moving out. I no longer need a storage unit anymore, but if I ever do, I'll definitely be coming back here. read more

Cindy-Lou is the best! Gave us great service. Super friendly and gave us great advice. She showed us different units to find the best possible option for us. Grateful to come in on the day she was working. read more

Cindy Lou was very nice and super helpful. Highly recommend dealing with her. Very clean and organized front entrance of the office. read more

Extra Space Storage - Self Storage Near Me - Manteca, California

Cindy lou from the Manteca location has amazing service ! From when we ordered our truck all the way to the end.

It's a great place specially Cindy she's awesome recommend great customer service super clean

Cindy Lou was very helpful. I thought our lock wasn't working properly. Turned out it was "operator error" - this operator! The light wasn't working and she stopped what she was doing to come over and change out the bulb. Friendly, professional and responsive! read more

Cindy Lou is GREAT! I was putting some things in my space, and used my phone to take a picture of what is in the unit. Set the phone down on the bumper of my car while I locked up the unit, and proceeded to get in the car without grabbing the phone. The phone fell off the bumper as I exited the driveway of the business. I drove back as soon as I missed my phone, but did not see it. I went home and used the tracking feature to try to locate it. apparently it was VERY NEAR the driveway. when Cindy Lou came back from lunch I called and asked her if someone had turned it in. Nobody had. I told her I was going to come out and look for it. I got in my car and a few moments later my work phone rang and it was Cindy Lou. She had gone the extra mile and found my phone in the street. It "looked like someone ran it over." Turned out the screen protector was destroyed, but the phone was in PERFECT shape. Thank you, Cindy Lou, for saving my phone that day and for being so conscientious about helping your customers. read more

Extra Space Storage - This is what the phone looked like. - Self Storage Near Me - Manteca, California

Cindy-Lou was a huge help in finding the perfect storage for us! She was super kind and and ready to answer any and all questions we had. Thank you, Cindy-Lou!!! :) read more

it was a seamless process to sign up and get a storage unit. Cindy Lou was very friendly and nice to work with.

Was a breeze getting my storage unit set up and Cindy Lou is such a sweet heart she was so sweet and answered all of my questions with not problem. Would 10/10 recommend if looking for storage units, also first month FREE! read more

I rarely leave reviews, but Cindy Lou was amazing! Made us skip looking around for units and sign up for a unit right away with them. Would recommend anyone reading these reviews to go there and get a storage unit! read more

WOW, customer service is alive and well here at the Manteca Extra space! Cindy is a breath of fresh air and treats people like family! If ever I need storage, I will never look around. Once you find something good, stop looking and enjoy! A special thanks to Cindy for making my day. read more

Had a great experience, fast and easy! Used this to store my university housing equipment.

When mom had to move (rather suddenly) into a nursing facility, I had to clear out her apartment. Showed up with a truck full of stuff and got a unit on the spot. 6 months later when mom sadly passed, I showed up and cleared out her things. Staff made calls to upper management to get my final bill (on auto pay) pro-rated and refunded. Many thanks to Cindy-Lou! read more

Great help in the front office really flexible people definitely recommend this storage company

Cindy Lou is amazing!! Will definitely recommend this storage place A+ customer service

We had to move out of our house quickly and needed a large storage unit. The staff were always responsive and helpful. Despite the area around the storage unit being a little scary, I always felt safe inside the gate. I never worried about my stuff. Everything is so clean and the staff patrols all the time. They are friendly and helpful. They lent a hand sweeping up ( and lending a broom) when we moved out. Thank you!! read more

Cindy-Lou was very helpful and made sure I got into my storage okay. I would definitely use this storage again!

I used extra space storage for 7 months. All my belongings were in the same condition as they were when placed there. The grounds are always clean, the staff is always friendly and helpful and the hours available to access your unit were great! Pretty much everything was handled over the phone, which was convenient. I had the pleasure of meeting Cindy Lou and she was so professional, friendly and helpful. I would definitely use this facility again. Very convenient! Thank you to Extra Space Storage for keeping customer service alive! 10 STARS! read more

Cindy Lou is such a nice person and focused on ensuring she provides the best possible Customer Service. The facility is very clean and I appreciate the security as well read more

Great price and customer service. Convenient business hours. I will be recommending your company to family and friends.

Excellent customer service. Cindy-Lou was extremely helpful in the decision making process and made things very simple. Even In a sketchy area I know my belongings are safe in their locked unit inside a locked facility. Thanks Extra Space! read more

Cindy Lou was so helpful, knowledgeable, and kind. She helped me rent a storage unit and answered all of my questions! She gave me all the info I needed and I feel very comfortable having my belongings there. I will definitely be recommending Extra Space Storage! read more

Very fast and efficient! Great customer service and clean unit would recommend family friends and strangers!

I called what was apparently the call center for a last minute storage unit. I was told by the lady to try to make it before closing time at 6PM. I managed to get there exactly at 6PM with my newborn baby and the only person willing to help me move my things into a storage unit. The lady in there has her clock set 3 minutes ahead to inform my friend that it's 6:03. Same lady called me at 5:57 and left a voicemail with the assumption that it was 6 when she called me...Fix your glasses lady, it's 6. The center informed you ahead of time that I was on my way. I had everything ready to pay and get to moving my things in, but I guess she needed to go home by how she believed the clock over a smart phone that is pretty accurate with time. Working in customer relations as many years as I have, if you see certain circumstances on the customers part (like having a freaking Uhaul truck and a baby), the choice you make as an employee can leave either a positive or negative experience for the customer to remember for a long time. As a former supervisor at a supermarket, I've held a store open for people before when I knew that they needed to get something, especially if it involves kids. This lady had no care in the world and paid attention to a clock that had the wrong time than anything else. Called the call center, and I was told that the lady I spoke to failed to inform me that the last appointment storage units can set up is 10 minutes before they close. So it was clear I was screwed anyways. I won't be back. read more

Fast account setup and was able to purchase lock and begin moving my stuff in within half hour of arriving. Clean and quiet and this location has never been broken into or vandalized. I got an indoor 5'x5' unit for $39/mo + $15/mo for insurance. read more

Extra Space Storage - Office - Self Storage Near Me - Manteca, California

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yes , I wanted to start off with saying that the ladies in the office are fantastic. Never did I ever have any problems with them. But im sorry to say they are working for a crappy company. I had a storage unit there approx. for a year. Then all of a sudden I received a rent increase notice. That was fine, I expected 10 to 20 bucks a month, But No, they increased my rent 80 bucks all at once, this was bullshit. So I wrote to cooperate, It did no good cause cooperate just contacted the ladies in the office and told them to handle it. I felt sorry for those ladies. Its there cooperate office that really sucks! NEVER AGAIN! read more