Been a long term customer with multiple family members also having units. Since storage pro took…read moreover the management the cleanliness has gone done and some rodent issues. Storage Pro continues raising the rent up around a $100 per unit since they took over. They seem to want to price out loyal customers and get new tenants running businesses out of their units to charge more.

ms. lynda is awesome helpful one amazing employee she gave me wonderful information and…read moreunderstanding of property! love her

I recently found myself in a position to obtain a storage unit. I initially asked my husband to go…read moreto the storage unit near highway 99 on North Main street to gather specifics on how the organization works. He made a mistake and went to the storage facility in view of Arco on North Main street. All the information he gathered sounded reasonable to us. So, we both went to the alternative storage area on North Main street in view of Arco to set up a storage unit for 3 months. OH MY GOODNESS, It was HORRIBLE! right before I signed the contract, I backed out and asked for my money back. I went to Arco the next morning. I am so glad I backed out of the other facility on North Main street. I was greeted as soon as I walked in by Kim Garcia who was tremendously professional and polite. She offered to show me the facility and the storage unit that was available. She pointed out the surveillance cameras and shared she watches the footage the next day to verify the safely of the facilities contents and the protection of her guests. The facility was beyond immaculate. The walls were sparkling white and the floors were waxed to a high shine, you could see your reflection in. Kim gave me the time I needed to read the contract before signing and answered all my questions that were triggered by industry lingo. She made me feel each of my questions were important and not a waste of her time or beneath her. She is most certainly, proficient, professional, an expert in her field and skilled with working with the public. I would not hesitate to highly recommend the Arco facility to my close friends and family. I almost forgot to mention, I was given a welcome basket for choosing to do business with Arco Storage. The basket consisted of two bottles of water, a couple of snacks, box cutter, Sharpie, a glue stick and an Arco t-shirt. I paid for 3 months in advance, purchased reasonably priced packing materials and was given a lock at no charge. Arco Storage goes above and beyond to make a customer feel they are obtaining a good deal , exceptional service and feel welcome & appreciated.

I requested a stoppage unit that my son in law and I could share. He has a lot of furniture AB's I…read morehave a few boxes. I was impressed with the value I received with how big the storage unit is, so on the first floor. The quality is an air conditioned unit with good quality walls. You can't go wrong with Arco Storage. I've been with them for two years and couldn't be happier

Thank you to De'Cean he was so knowledgeable, helpful, considerate and hospitable. He made my…read moreexperience great. I truly appreciate his great customer service in times like these where people don't even say thank you when you hold the door for them. Thank you !

Today, I just closed out my account here at storage pros in Antioch California. This was such a…read moregreat experience and I would definitely tell all my friends about storage pros. they treated me so well and cared about my needs, accommodated and assured all my concerns . They are a great Team of employees, and very professional. If you need to store your things in a secure, place, storage pros and Antioch is the place to be. THANKS STORAGE PRO'S!!!!!! R. Berry

Was looking for a controlled temp space for my belongings and we went with North Main Storage. We…read morewalked in and had time to talk with Cody. He showed us a few spaces and let us know that we could also book a space online to save a few bucks on the first 3 months. The price was right for the amount of space we needed. Rent is due on the first of the month regardless of when you bring your stuff in so please keep that in mind if you're reading this review.

Excellent customer service. Every time I go into North Main Storage everyone always has excellent…read morecustomer service. They truly work with you. I had a lot of things going on and they treat you with respect and work with you. I am glad I chose this Storage. I would never want to have my items anywhere else. If you want to keep your items anywhere that is safe than choose North Main Storage.

Great storage unit. Clean and communication great. Would…read moredefinitely recommend to other customers.

!!DO NOT RENT HERE AS OF 9/2025!!…read more They currently have a rat infestation in multiple buildings! Unless you want all your possessions covered in rat droppings, stay away! While Cindy Lou has been awesome and works hard, she is only 1 person. We had no issues for over a year in 2 different units, opened my unit up today to find this, only a couple weeks since they raised my rate too Hopefully this review saves someone the headache

Heather is always friendly, helpful, she knows her stuff! Wouldn't rent from anyone else. Been…read moreusing their storage for over 20 years! We're treated special by her. Absolutely the best!

Great people to work with. I have been renting since 2008. They always go to each storage building…read moreto double check the locks on the storage doors making they're locked correctly.

The first thing is Penny and Melissa offer excellent customer service which makes every visit and…read moreinteraction pleasant. The storage facility is always clean and well maintained. Highly recommend!

This location is so accommodating and provides great service! The ladies in the front office are so…read morenice and welcoming! My items in storage were safe and secured! Overall, I highly recommend. Great place to do business!

I am truly grateful for the experience I had with Zip Space Storage. During what can often be a…read morestressful time, they made everything feel simple and manageable. The property is clean, well-maintained, and feels very safe and secure, which gave me great peace of mind knowing my belongings were in good hands. What stood out most was the kindness and professionalism of Juan. He is very patient and friendly, and he genuinely cares about making sure you have the right unit for your needs. I've had storage units with other companies before, and the difference in service here is truly noticeable. The level of care and respect you receive at Zip Space Storage is rare, and it is deeply appreciated. I wouldn't hesitate to recommend Zip Space Storage to anyone looking for not just storage, but a place where you feel valued as a customer.

100/10, working with Juan and the staff has been an amazing experience. Very informative, helpful,…read moreall for an outstanding prices compared to ANY places in Tracy. Definitely the best place over all.

This business is a mere half mile from my home. I walked in on a Saturday morning and was greeted…read moreby a very pleasant man in the office - who turned out to be the owner. His name is John. I told him I needed a storage unit for maybe 6 months while family stays with me during relocating to the valley. He was very helpful in suggesting an appropriate sized unit based on my needs and didn't try to sell me something I didn't need. The entire place, including the unit I ended up leasing, is squeaky clean! It's fairly new and is NOT corporate owned. They have 10' high walls all around, security cameras and after hours security sensors. He and his wife are independent owners, which means they CARE about whether or not their customers are satisfied because it directly effects their bottom line. Let me tell you, this guy is a straight shooter. Answered all my questions without hesitation and not once made me feel pressured. Super happy to find this place! Convenient AND affordable. *Bonus* right behind my favorite breakfast burrito place!!

This is not a safe place to store your things. They charged me three months rent within 30 days for…read moreno reason, then stole my storage and said it for auctioned. I'm in my way this week to file the police report and to try to get someone arrested for their actions. They went into my storage a few months before that after the payment was late by a few weeks claiming to be doing inventory. You have to be well over 3 months past due to be ready for auction. When they opened it up to show me after they went in, I noticed my TVs and compressor and tools missing. I was assured that things just got moved around. The lady even told me how nice my stuff was and that I had very nice things. 2 months later my storage no longer exists when I went to pay the bill that month. I have all of the receipts. After charging me for three months and then stealing my storage, they had the nerve to send me another bill for 3 more months of storage as of my storage was still there! They have had 3 owners in less than 12 months. Don't trust these people with your stuff. The high turnover of owners says a lot about the business. Do your research. I wish I would have.

This is the worst experience I've ever had with y'all in my entire life. I had an appointment at 1…read moreo'clock to pick up my U-Haul, I was a little late and got there about 120. I was going to pick up a brand new couch about five minutes down the road, and when I opened up the back of the U-Haul, there was needles and human feces and cups of pee and blankets, and it looked like somebody was having a fire back there and you could obviously tell that a homeless person was camping in the back. That is ridiculous that they do not wake up and check their truck trucks considering I made an appointment for the middle of the day. When I called back, they tried to say I will give you a discount, no I want a U-Haul for free. This was inconveniencing as heck and Disgusting. Not to mention the entire cab smell like cigarette for my hour ride home because they told me that they didn't have any other trucks.

Great helpful staff Very effient. The prices never seem tobe what they say . But over all great…read morestore