I called the day before to schedule an appointment with one of their wonderful nail techs for a…read morenail repair. I was told that I don't need an appointment and to just stop by the following day. I asked what time they opened and the male front desk clerk proceeds to inform me that they opened at 11am. Fast forward to the following day, when I arrived he proceeds to tell me that they are unable to take me and that they are now booked, which is understandable because it happens. Then he proceeds to forcibly tell me that he told me to come early and repeats himself several times. I'm by no means an argumentative person so I asked ok, well do you have any availability later. He responds by repeating forcibly that he told me to come early, and he remembers me, completely forgetting that I had originally called to book an appointment but was encouraged not to. I felt embarrassed and like I, the customer was put in the position to de-escalate. Completely embarrassed and unnecessary way of handling the situation. I loved Chloe but will not be returning.

This place is sheer perfection. The management knows my name and my service preferences by heart…read more(dip nails & a signature pedicure.) I am greeted by name every time I walk in the door. I've been a customer since they opened and have NEVER had a bad experience. The decor is adorable, the cleanliness is unmatched anywhere, and their work is exemplary. I've received many compliments on my nails from both friends and perfect strangers. If you're looking for a new salon, don't hesitate to give Rosé Nail Bar a try.

EDIT PT 2: within 7 days, you can go in to get it fixed! All of my other nails are sturdy and I…read morewill be getting it fixed!! So happy :) - all fixed !!! EDIT: my nail has popped off!!! Not even a full 36 hours later and my nail just popped clean off??? I may have gotten a simple looking set, but I love them so much. Trixie did such an amazing job with my set, and I adored her bubbly personality. The other staff was sweet as well, but I didn't catch their names. 10/10 experience.

Such creative art work. I have not seen one nail tech that didn't nail it. Book an appointment…read moreonline or walk in to see for yourself.

I had a great experience at this salon! I asked for a fairly complicated set and design, but the…read morenail tech put great attention to detail and the designs all came out great. I am very picky when it comes to nail design, and he was very patient with any small adjustments I'd speak up about! I was very satisfied, the staff is also very kind and patient. During my time of visit, they have a promotion of 15% off as first time customer and my set came about to $76 with that promotion. Great prices!

this place is always amazing, i always leave happy and very satisfied with my nails. the first time…read morei had tyler, amazing, this time i had jennie. They are both very talented nail artists and can do anything ive asked them to. i live about 20 minutes away from this place and i think the drive is worth it every time. they are very affordable and sweet people i definitely recommend. Thank you Jennie!!

This place is so amazing! All of the nail techs here are extremely nice and talented. Vin is my…read morefavorite! She is so sweet and easy to talk to and she is amazing at making sure you get exactly what you want! Absolutely love this place and will never go anywhere else in Keller!

Vee was amazing, so amazing I fell asleep a few times. I…read morelove that they're always open on Holidays and when everyone else is closed. Lots of parking , beautiful bar, great happy staff New and Very Nice

Today I had a very disappointing experience at this nail salon, a place I've frequented for the…read morelast two years and where I've often spent hundreds of dollars at a time. I came in for a simple eyebrow wax and was assisted by a woman who is often at the front desk. Before we even started, I showed her a photo of my eyebrows from a previous appointment and explained that it was the exact look I wanted. Instead of listening, she immediately told me, "No, you don't want them too thin." That response caught me off guard because they are my eyebrows and the photo I showed her was literally a previous result that I was happy with. Rather than listening to my preferences, she repeatedly told me what she thought I wanted and seemed annoyed whenever I tried to explain otherwise. As I continued trying to communicate the look I was going for, she became visibly frustrated and said, "I'm going to find someone else for you." She then left the room, returned alone, and told me, "You know this is just waxing. This isn't permanent makeup." At that point, I was confused because I thought she was getting someone else who could better assist me. Instead, she expected me to continue the service after dismissing my concerns. When she told me to lay down, I declined. I went to the front, paid, and politely explained that I felt the situation was unacceptable. As a loyal customer who has supported this business , I expected basic professionalism and respect. Unfortunately, this experience has caused me to take my business elsewhere. The only reason I continued coming to this location was for Kim's pedicures anyways, which have always been great. However, based on today's experience, I can no longer recommend this salon. Customer service starts with listening to the customer, especially when they're clearly explaining what they want. Today, that simply did not happen.

I came in on a Friday as a walk in and was able to get right in. They were prompt and detailed…read more They offered me a complimentary beverage while I got my pedicure. Overall I was very happy.

I have been to this nail salon since it opened. They are warm welcoming and do a great job! They…read morecelebrated my daughters bday w. Song cheesecake candle and a gift. They know me by name when i walk in. Definitely recommend!

Elan Nail Spa in Keller is exactly what you want in a nail salon for kids. It's clean, relaxing,…read moreand consistently gives quality results. I regularly take my 9‑year‑old daughter here to get her nails done, and the experience has been nothing short of wonderful. Anna and Tiffany are the two ladies who usually take care of her hands and feet, and they are absolutely amazing. Their customer service is top‑notch, and they are especially patient, gentle, and caring with kids, which means everything to me as a parent. From the moment you walk in, the salon feels calm and welcoming. The space is spotless, well‑organized, and thoughtfully designed, which immediately puts you at ease. The staff is friendly, professional, and genuinely attentive, taking the time to make sure everyone, adults and children alike, feels comfortable. The technicians are skilled and detail‑oriented, and nothing ever feels rushed. Whether it's a simple manicure or a full pedicure, the results always look polished and well done. Elan Nail Spa is a great choice for regular self‑care, special occasions, and families. Keller has plenty of nail salons, but this one truly stands out for its cleanliness, professionalism, and how well they take care of their customers, especially kids. Highly recommend you install the Vietnamese translator on your google app so that you can interact with them to get exactly what you want!

My husband and I came here off a recommendation from a friend and had a nice experience to…read morecelebrate our birthdays. We both got mani/pedis and felt very relaxed. My husband had a quick men's mani/pedi which left his hands and feet moisturized and clean. My pedicure was great, I did an aqua color which I enjoyed and then I originally asked for a chrome aqua color for my manicure as well, but changed my mind to get a chrome orange after she shaped my nails. Not sure if me changing my mind made my manicurist forget that I also wanted chrome, so after doing my complete set, I had to have another lady take all the color off and start again because the chrome was supposed to be the first layer. Had I realized this (I rarely get my nails done so I don't really know the process), I would have spoken up before she got so far along. The end result was still nice and I enjoyed chatting with both manicurists. A perk of this place was a complimentary drink as well (sodas, juices and a selection of alcohol) which was nice. The bathroom was clean and tidy as well. All in all, I enjoyed spending my birthday morning here getting pampered. Thank you!

I typically have a great experience here, which is why I was so disappointed with my appointment…read morewith Nicole. While I was deciding between two colors and a cat-eye design, she sighed and told me I was taking too long, even though the salon wasn't busy. When I explained the design I wanted, she said she couldn't do it and kept saying it was a "freestyle" that "takes too long." I even showed her a photo of my previous set with the exact same magnetic cat-eye effect. I wasn't asking for a different technique, just for the magnetic effect to be centered on the nail instead of off to the side. She eventually did it perfectly, which showed she was capable of doing it all along. If it required extra time or an additional charge, I would've gladly paid it. I just didn't appreciate being made to feel like I was asking for something unreasonable. She also seemed rushed throughout the appointment. She nicked my cuticle a couple of times, and I had to ask her to paint the corners of my nails because she was leaving parts of the nail uncovered. The hand and arm massage was also disappointing. She massaged my right hand, then moved straight to my left hand without doing my right forearm. While she was switching sides, I took off my jacket so both arms would be accessible. She then massaged my left forearm but never went back to do the right one, even though it was uncovered. The finished nails are beautiful, and I do appreciate that. Unfortunately, customer service is a big part of the experience, and I left feeling like a burden instead of a valued customer.

I had a great experience at Q Spa Nails. The team went out of their way to accommodate a time and…read moreday that worked for us all. Jenny gave me my pedicure and Liz my manicure, and they were both phenomenal. Amy and the team all made me feel taken care of, and it was very relaxing! I love that they have Dazzle Dry and they give great massages as part of both services. I will definitely be back again one day soon! Thank you!

Another amazing experience with Jenny! Thank you for always providing excellent customer service,…read morequality products and a professional yet relaxing vibe! I highly recommend Q Spa, specifically Jenny and Amy.

I've been here 7 times now and have seen different nail technicians/artists…read more Hayden is my favorite and will be my go-to. I come in for a builder gel refill, and he is very skilled and takes his time. While the others are also good, Hayden is just better.

Our new favorite spot! The salon is elegant, relaxing, and spotless. Our nails look so much better,…read morethey really provide a comfortable and detailed service. They offered an array of services at different price points. Today we were looking for a pedicure only.Angel and Trina were exceptional. Prices are very reasonable for the quality you get. This is our new go-to. If your looking for a new place they're offering 15% off for new customers , which was well worth it for us. Highly recommend!