I recommend that the male employee (appeared to be in leadership) who greets customers be moved to a different role or receive additional customer-service training. I visited early Saturday afternoon and was surprised that the salon was not very busy. Since it was my first visit, I told him I was new. He asked me to choose a pedicure, and I selected the Pomelo Pedicure. He then directed me to a book to choose a color. Because the selection appeared limited, I asked whether those were the only colors available. He replied that they were the dip-powder colors, although I had never requested dip powder. After I clarified that I wanted regular polish, he directed me to another display. I was surprised to find several nearly empty or dried-out bottles, which made choosing a color difficult. I was then directed to a chair, where my technician noticed nail dust covering the seat and adjoining table from a previous service. She wiped the area with a towel before I sat down. My pedicure was okay, but it felt rushed and did not seem to include everything I remembered from the Pomelo Pedicure description. When I received my ticket at the end of my service, I realized I had been given and charged for the less-expensive Express Pedicure instead. I mentioned it to the associate who checked me out, but I am unsure whether she understood my concern, so I decided not to pursue it further. On the positive side, I now know the Express Pedicure would be a convenient option when I am short on time. I am willing to give this salon another try to determine whether this experience was an exception or the usual standard. read more

EDIT PT 2: within 7 days, you can go in to get it fixed! All of my other nails are sturdy and I will be getting it fixed!! So happy :) - all fixed !!! EDIT: my nail has popped off!!! Not even a full 36 hours later and my nail just popped clean off??? I may have gotten a simple looking set, but I love them so much. Trixie did such an amazing job with my set, and I adored her bubbly personality. The other staff was sweet as well, but I didn't catch their names. 10/10 experience. read more

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Such creative art work. I have not seen one nail tech that didn't nail it. Book an appointment online or walk in to see for yourself. read more

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My nails were done by Maggie and she was the most detail oriented person that has ever done my nails. My drinks were refreshed and she took critiques very well and happily worked with all of my requests without stinginess. She made these beauties read more

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It's a hard no for me. This place was old and outdated, but still charges current rates. The manager sits behind the desk, looking at his phone while making everyone else work. I didn't even make it home before my nails were messed up. read more

This place is wonderful. They are quick, efficient, and respectful. 10/10. Everything was wonderful

Not a clean line in sight. I've been here a few times now and I've gone to Maggie. Today I just walked in with no appointment and got someone else. I will be finding a new nail salon unfortunately. $20 to add gel is wild and my nails don't look good. read more

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I had asked for a acrylic full set and toes. When i had told the person at the counter what i wanted he looked at me like I had no idea what I was getting myself into. I had gotten paid yesterday, so I in fact did know what I wanted to do with my toes and nails. There was a tiny wait so I did not mind that at all. Once I sat in the chair for my toes is where it all went downhill. I got two ladies to do my toes and nails and when I say there were literally LAUGHING at me, I mean it. The lady doing my nails looked like she had a problem doing my nails. Which is crazy because you did not HAVE to do my nails, someone else could have. And was talking trash about me to the lady who was doing toes and they both even looked at me at one point and laughed some more. And if I am being 100% honest they do not even do 10/10 work. The vibe was off and I had gotten white french tips once and it looked a mess, I had gotten black french tips another time, still a mess. White french tips again and it looked even worse, and this last time gotten just plain white powder and they did my pointer finger crooked. It is like every time they find a way to mess up something about your nails just to charge 50 to 75 dollars for a mess. I have no idea why they still seem to be in business. All they do is talk about clients and do awful work. read more

I have come here for a year and have left good reviews before but today was an unacceptable and disappointing experience that left me in tears I was so frustrated. I went in to get ONE nail fixed because after only 1 week a nail came off and I LOVED this set that Ann did a week ago so I wanted to get it fixed so I could have them longer. the guy up front recommended I get a fill so I said that's fine then while I'm sitting there the lady starts taking my nails off with the e file even though I asked for a fill he comes to tell me they don't do fills on dip...even through HE recommended the fill . I explained I only wanted one nail fixed and now I'm having to pay for a full set that isn't even what I came in for in the first place! I had to go to work so I didn't even have time for a new set so we just left them bare but instead of making them look decent she left them uneven jagged and some still have a layer of acrylic... he still charged me to take off the nails that I didn't want taken off in the first place truly the worst experience I've had getting my nails done and I hope they do something to make this right. read more

Modern Nail Bar - Nail Salons Near Me - Keller, Texas

Worst pedicure I've ever gotten. The lady was distracted and hurried through the process. My nails look terrible.

I go with my wife to get pedicures, and we always have a nice time. Kathy gives an amazing foot massage that is totally worth the price in itself. No toenail polish, just come here to relax and it's worth it, plus I don't have to trim my own toenails any more. Everyone here has always been very nice to us. The music is also relaxing. read more

Kathy was amazing! Very polite and did a great job on my pedicure. Place was clean and comfortable. I would recommend an appointment as they were very busy even middle of the day on a weekday read more

I came by today to get my nails done and Tony helped me. He did a great job, gave me recommendations and is very meticulous about his work. I got a pink marble and he made them chrome. I loved his work and I recommend you visit Tony! read more

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The place did not seem clean, and we had appointments yet it took forever. The service was kind but it was a miss for us. I'll have to keep looking for a good nail spot. read more

I believe they are under new management and it's just not the same. The nails I got done looked very nice but there is a lot of additional charges for things that didn't used to be extra. The pedicures aren't the same level. If I hadn't been there previously it would be ok. read more

The lady that did my nails "phoebe" did not do such a good job. Left a lot of bubbles in the gel polish and I don't have time to go back to have them correct the issue. read more

Flew in for an event and decided to treat myself by going to the nail salon. It's been 15 plus years since I've had anything done on my nails so I was really looking forward to trying the Gelx nails. The nail tech took a look at my nails and proceeded to size it and asked me what shape I wanted. From there she began to file the natural nail and immediately glued the tips on. No pushing back the cuticles or cleaning the area to make it worth $70!! Then she cuts the tips shorter per my request only to have the right hand shorter than the left and by this time the tips she glued on are crooked. All this to say it's not worth spending a dime at this place!! Save your time and money by going elsewhere. I should've just stick with my press on nails from Target and Walmart! read more

Modern Nail Bar - Nails - Nail Salons Near Me - Keller, Texas

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Well went here to get my pedi and I needed my ingrown taken out but my guy cut my actual my cuticle. The lady that was working on my son told my guy in Vietnamese to cut her to make her bleed. Wow! read more

Modern Nail Bar - She told my person to make me bleed! Wow! No no why would someone tell their coworker to do that to a client. - Nail Salons Near Me - Keller, Texas

Louis and staff are always professional, today Maggie did my nails and Lilly my feet. Chefs kiss, worth every penny and the prices are very reasonable. I have never had a poor experience here.i will come back and refer people​ read more

They always do an amazing job and they are super friendly! Our nails always look incredible when we leave! Highly recommend! read more

Modern Nail Bar - All three of us had our nails done at modern nail before Hawaii. - Nail Salons Near Me - Keller, Texas

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I will never be going back here. I went in and asked for a soak off for my acrylics. I sat down in the chair and the lady came and asked if i was soaking off and I said yes. She did not soak them. She drilled the base coat off my nails then proceeded to put cuticle oil all over my nails and she grabbed a fake nail and went under my acrylic and started pulling them off. She took off half of my real nail and tore up my nails to the point that I was telling her it was hurting but she kept doing it anyways. My nails are curently in the worst shape and I will never be back. This wouldn't have happened if she just soaked them off. read more

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I've been coming here for over 4 years. New management and it's nothing like it used to be. I made an appointment and showed up on time and was told she was running 15 minutes behind. I waited over 30 minutes and she wasn't finished so I asked for whoever was available. Who I was given was rough and it hurt. And I wasn't super happy with the end result. I go to checkout and they've added new charges like "shaping" and length. So I guess it's extra if you want your nails filed now. Very disappointed and won't be going back :( read more

HIGHLY RECOMMEND!I had the most relaxing experience! Lisa made me feel cozy and cared for during the whole pedicure read more

Modern Nail Bar - Pedi by Lisa! - Nail Salons Near Me - Keller, Texas

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Classic set up. They were busy each time I went. Prices are on par and the staff were attentive.

My nails and my toes are a different color, both of which are not the color I chose. I expressed this and was ignored, they claimed it was close enough. I had to return a second time because the top coat cracked on 5 of the nails. They rushed the fix and it still had flaws. I've had bad experiences before but this is the first time I am livid to the point I am writing a review. I will not be returning. read more

Modern Nail Bar - Nail Salons Near Me - Keller, Texas

Courtney is Amazing! And the staff is equally awesome I love this place, I see why it's packed , but Courtney will make it happen ! Kimmy I love love love my manicure & bebe too! Thank you! read more

I love this place! I got a gel manicure. 10/10 recommend. So unique and people are amazing! read more

Modern Nail Bar - Nail Salons Near Me - Keller, Texas

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Got a set and a fill done here. I enjoy this place, but now I have to deal with a fungal infection. I'm writing this because they need to sanitize their equipment better, im sure this isn't a first for them either. Idk, beware?? Insist they bring in new tools?? They make pretty nails, but I won't go back here simply because I do not trust them anymore. read more

Modern Nail Bar - Nail Salons Near Me - Keller, Texas

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Got dip nails with acrylic tips for $45. Receptionist was very nice and helpful. Nail lady was gentle and asked my throughout if I was happy with the progress. Could have been cleaner and wish they were playing something other than football. Also, more relevant music would have been nice. Still recommend and I plan to be back! read more

Modern Nail Bar - Dip nails with acrylic tips - Nail Salons Near Me - Keller, Texas

They are very busy so I would definitely make an appointment , very nice people . I want to see how this manicure holds up so I will definitely be reviewing in a week or so. The price is ok , I think they could do a better massage technique ? They did great on what I asked for also , it was a fairly simple design and I am pleased with everything. I found some girls I use to use at a old salon so I will use them again if I go. Overall they are fast and efficient but I would of liked a better massage. Soooo my polish started to chip and it was only 5 days. I wear gloves when I wash dishes so I know that's not it. Disappointed because I wanted to like this place but I don't want to spend 40-45 bucks for gel and it last 5 days...I should just do regular nail polish then. They get a 2 star because the people are great but the quality of products are not , read more

Modern Nail Bar - Mani and Pedi with gel - Nail Salons Near Me - Keller, Texas

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Love this place! Consistently great service & attentiveness! Had Kelly a few times & really enjoyed her work! Highly recommend! read more

I found this place today. I went to a few before, one was very dirty and had the door propped open, the second one had a two hour wait. So glad I happened to find this one. Linda did my nails. I got a manicure with gel polish. She even picked the color, she just asked a few questions. Did a great job. They also just started chair massage!! $15 for 15 minutes! Next time I am doing the full treatment! read more

Thank you Jerry!!! I had a nail emergency and Jerry delivered!!! The lady at the front desk was so helpful also. Thank you for squeezing me in and making my nails look beyond exceptional!!!! I will definitely be come back here. read more

Modern Nail Bar - Nail Salons Near Me - Keller, Texas

The total service was amazing. Finally, hot enough water, towels and wax! Holly and Maggie were wonderful, and thorough. They worked so carefully to make sure my claws & paws were perfect. Which they are! Joyce J read more

Been going for a few months now and the last couple of sets I had were not what I asked for. My final straw was this last set I got, I asked for a super natural looking French trip (no pink base) and she still did a pink base. My appointment wasn't even on the schedule as well, so they were 30 minutes late. And she burned me with the electric drill on my finger. I asked for a discount and they told me no. Will not be going back. read more

I come here pretty frequently and every time I've been here staff has been incredible. However, my last service which was just supposed to be a fill turned into a full set because my nail tech cracked one of my nails and told me to get a full set instead. I agreed understanding accidents happen and I had another cracked nail anyway. But afterwards, my nail tech was going so fast as if she didn't tell me to get a full set and was rushing to be somewhere. I can understand that, but what I can't understand was her fumbling around and speeding through my nails causing her to cut me not once, twice, but 3 times. She cut me on my cuticle, under my nail, and on the side of my finger and when I pulled back in pain she just looked at me annoyed and gave a little "oops sorry" and proceeded being extra aggressive just cutting me again. After all that she still charged me full price and did not once apologize again or regard me in any way. Definitely not okay and if my hands are going to be cut up like this, I might as well just do them at home. read more

Love going to get my nails and lashes done here!! One stop shop! Kortni and all her staff are awesome! They are the best! She always makes sure everyone is happy. Been going here for about 6 years and will not go anywhere else!! read more

Modern Nail Bar - Nail Salons Near Me - Keller, Texas

Tom is absolutely amazing!! Took his time and absolutely killed it. My nails look fantastic read more

Modern Nail Bar - Nail Salons Near Me - Keller, Texas

Best place in Fort Worth, "Hands Down!" Just had my daughter do her nails today for Disney. They are perfect! My pedi is always amazing. Bryan worked out a horrible knot in my foot. I'm always pampered and taken care of here. Thank you Modern Nail! read more

Modern Nail Bar - Disney Ready! - Nail Salons Near Me - Keller, Texas

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I have been going to this nail salon for 6 years and since it has changed ownership, the quality of services have declined drastically. When I got to the salon, there were maybe 4 customers there and many employees. The lady that did my nails was rushing through the process so quickly she was burning my nails with the dremel. When I pulled back because it hurt, she said sorry but please don't do that so I don't get hurt. She then proceeds to SLICE the skin around my nails with the nail file because she was filing so fast. After telling her it hurt MULTIPLE TIMES, she proceeds to do the same thing 5 times! She finished my nails, gives me the ticket and proceeds to go lay down under a blanket in the back on one of the massage chairs. I left the salon with 5 burning cuts around my nails and for what? So she could go lay down and relax. This was my very last straw, and I will never be going back! And I have half a mind to submit a complaint to the TDLR! read more

Modern Nail Bar - Nail Salons Near Me - Keller, Texas

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