Today I had a very disappointing experience at this nail salon, a place I've frequented for the…read morelast two years and where I've often spent hundreds of dollars at a time. I came in for a simple eyebrow wax and was assisted by a woman who is often at the front desk. Before we even started, I showed her a photo of my eyebrows from a previous appointment and explained that it was the exact look I wanted. Instead of listening, she immediately told me, "No, you don't want them too thin." That response caught me off guard because they are my eyebrows and the photo I showed her was literally a previous result that I was happy with. Rather than listening to my preferences, she repeatedly told me what she thought I wanted and seemed annoyed whenever I tried to explain otherwise. As I continued trying to communicate the look I was going for, she became visibly frustrated and said, "I'm going to find someone else for you." She then left the room, returned alone, and told me, "You know this is just waxing. This isn't permanent makeup." At that point, I was confused because I thought she was getting someone else who could better assist me. Instead, she expected me to continue the service after dismissing my concerns. When she told me to lay down, I declined. I went to the front, paid, and politely explained that I felt the situation was unacceptable. As a loyal customer who has supported this business , I expected basic professionalism and respect. Unfortunately, this experience has caused me to take my business elsewhere. The only reason I continued coming to this location was for Kim's pedicures anyways, which have always been great. However, based on today's experience, I can no longer recommend this salon. Customer service starts with listening to the customer, especially when they're clearly explaining what they want. Today, that simply did not happen.

I came in on a Friday as a walk in and was able to get right in. They were prompt and detailed…read more They offered me a complimentary beverage while I got my pedicure. Overall I was very happy.

Lavish nail spa is my favorite nail spot in Keller! Everyone is so nice and attentive. The inside…read moreof the salon is clean which is a plus! I will always be coming back!

Lavish Nails has been my go to place the last 2 years since moving to Keller. I'm very picky about…read moremy nails so i extensively research the places that I choose to go to. After going a few times and working with different technicians, I usually request Tam or Wendy and they always do a great job! I get a dip manicure and regular polish for my toes. You do get a drink too (boozy or Non) while you are there. The inside of the salon is clean and most of the people there are generally friendly.

EDIT PT 2: within 7 days, you can go in to get it fixed! All of my other nails are sturdy and I…read morewill be getting it fixed!! So happy :) - all fixed !!! EDIT: my nail has popped off!!! Not even a full 36 hours later and my nail just popped clean off??? I may have gotten a simple looking set, but I love them so much. Trixie did such an amazing job with my set, and I adored her bubbly personality. The other staff was sweet as well, but I didn't catch their names. 10/10 experience.

Such creative art work. I have not seen one nail tech that didn't nail it. Book an appointment…read moreonline or walk in to see for yourself.

I had a great experience at this salon! I asked for a fairly complicated set and design, but the…read morenail tech put great attention to detail and the designs all came out great. I am very picky when it comes to nail design, and he was very patient with any small adjustments I'd speak up about! I was very satisfied, the staff is also very kind and patient. During my time of visit, they have a promotion of 15% off as first time customer and my set came about to $76 with that promotion. Great prices!

this place is always amazing, i always leave happy and very satisfied with my nails. the first time…read morei had tyler, amazing, this time i had jennie. They are both very talented nail artists and can do anything ive asked them to. i live about 20 minutes away from this place and i think the drive is worth it every time. they are very affordable and sweet people i definitely recommend. Thank you Jennie!!

Mia ‍‍ thank you I love them recommend 100# it's really nice and the ladies and men are very nice…read more Also really quick too!

We love how relaxing and nice the nail techs are. I've always had a good experience when having my…read morenails done. Typically only get pedicures but recently have tried to dip nails. Very clean too

First time there, fast service, great pedi, nice atmosphere:)…read more I'll be going back !!

I usually avoid small nail salons with low ceilings because the smell of remover tends to linger…read morethroughout the space. This place is on the smaller side, but the interior was bright, comfortable, and completely free of any unpleasant odors. All the staff were friendly, and they welcomed me warmly even as a walk‑in. I got a French gel manicure, but it was a bit disappointing that the finish felt a little sloppy.

It's clean. It's quiet. The people are genuinely friendly and don't ask too many questions or have…read moreunnecessary conversations - peaceful. Anna did a wonderful and professional job on my dip nails. I have recommended them to friends already.

I came into this nail salon wanting an acrylic set with polish because I was going to come back to…read moreget my nails done super nice before my trip in august. So I wanted something simple that I could change, the man behind me recommended for me to do builder gel in which i declined, I pick my color and the man starts, he was super nice and did the shape nicely. The acrylic was a weird color but i didn't think anything of it since i figured they knew what they were doing, at the end of it they charged me a lot more then i was expecting, and also might add they charged my sister 104 for her fill. I went to the car and looked at their prices online which did not reflect which either of us paided, my sister thought it was an honest mistake and went back the next day to talk to them, in which they told her I did solar nails that's why mine where so expensive.(not what I asked for) and my sister did etc..my sister told them she only got a fill and if u where to add the prices on there menu even if we did what they said(even tho we didn't) it doesn't even match the totals, in which the manger Hannah laughed in her face and told her they where not gonna fix it. Be careful what u get here and watch the prices as they may try to over charge you like they did us.

This place is so amazing! All of the nail techs here are extremely nice and talented. Vin is my…read morefavorite! She is so sweet and easy to talk to and she is amazing at making sure you get exactly what you want! Absolutely love this place and will never go anywhere else in Keller!

Vee was amazing, so amazing I fell asleep a few times. I…read morelove that they're always open on Holidays and when everyone else is closed. Lots of parking , beautiful bar, great happy staff New and Very Nice