I asked Ali to put a new battery in a new (to me) refurbished Macbook Pro. He opened it up, and saw…read morethat the existing battery looked new. He went into system settings and saw that it had very few charge cycles, so it didn't need to be replaced. I came and got it and tipped him $20. He saved me a lot of money!

Once again Ali got my laptop back up and running when I had just about given up!…read more He agreed to work on my sick computer even though he had other jobs, and I'm grateful for his flexibility, expertise, and resources. South Austin computers are in good hands when Ali is working on them. Thanks Ali.

Good communication and good on pricing. Had a problem with a laptop and able to diagnose it on the…read morespot, quote me a price and I brought it back when the part arrived and picked it back up the next day. The longest wait was for the part to be delivered which they couldn't help it got delayed a few days.

My new trustworthy gi-to since my last one moved. Had to get the power inputs (USB-C) replaced on…read moremy HP laptop after Best Buy (whose affiliate I bought it from) declined to service it even though I was paying for their Geek Squad subscription. These guys get it done; don't tack on extra stuff; have reasonable prices; pretty good turnaround time for a small local shop - and you don't have to wait foe them to ship it back and forth to Timbuktu. And it even looks like a computer repair shop. They even make house calls.

We brought MSI and LG Gram laptops in for repair since our last experience was fast and easy…read more This experience was NOT fast and NOT easy. Problem 1: Open-ended commitment on diagnosis and repair time (Fan Replacement on the MSI estimated to take up to 2 weeks). Juan finally told us that they offer 1-day service as an option. Problem 2: Poor detail management. We had to remind Juan to return the charger for the LG. Problem 3: Shop was supposed to open at 10AM and we were told at 10:05 that he was 10-15minutes away. Problem 4: Juan was marginally polite but clearly was not customer friendly. Our Laptops' Status (owner remedies): 1. MSI FAN NOISE: MSI is still functional and sit's on a Large FAN Cooling platform and occasionally makes a bearing squeek. A check for Fan availability shows 5-14day availability (ships from China). Juan, a good customer service approach would have been to just be up front with the parts availability! 2. LG Gram BlueScreen: Using the Windows11 Restore routine after backing up personal files fixed the problem. Juan wanted several hundred dollars to do this including CPU cooling maintenance. Aren't there diagnostics routines that could be used first to confirm that overheating is actually an issue?

We bought a refurbished Dell computer from this business after our older refurbished Dell machine…read moredied. They transferred our data to this newer machine, installing Windows 11, which resulted in a common problem: only one of us (the original "administrator") could now open their documents. When we went back for help on this issue, the Repair Connection specialist washed his hands from it. He'd been paid already. Beyond that point he didn't seem to care. We ended up finding Frankenstein in North Austin, quite far from our home, but oh, such a difference in expertise and attitude! Problem solved, first trying to fix it remotely and failing, then taking old and new computer to Frankenstein. I do not intend to return to Computer Repair Connection. Maybe Frankenstein will open a branch in South Austin in the future. I would love to have that happen. Sara

Brought my computer to Mr. Computer, I was professionally welcomed, he diagnosed my computer, and…read morecalled me back after checking it out and gave me a fair quote and proceeded to make the necessary repairs. I was pleased with the speed and quality of the repair and the price! Highly recommend Mr. Computer! You will be pleased too!

Greg truly went above and beyond to help me with my monitor repair. He was knowledgeable,…read morecourteous, and very responsive throughout the entire process. I would highly recommend Mr Computer to anyone needing computer services. These are the kinds of local businesses we need to make sure we support and keep around. Thank you again, Greg!!

I love this place. Every time I've had an issue, they have been able to help me, additionally, the…read moreprices are very reasonable. Plus, they do not just try to charge you for no reason -- he's literally given me advice to try on my own before which fixed my problem without charging me.

I'm really not sure what to do other than post a review…read more My husband's hard drive crashed and he was looking for someone to do data recovery. I found That Bytes online and told him this would be a good place to go based on reviews and proximity to our home. It's been 2 months and we can't get in touch with him to get it back. We've tried countless times to check in on progress. His listed phone number goes unanswered, and we can't leave voicemails. When we are able to connect with him in person he can't seem to ever provide a date at which it will be completed or even produce the hard drive for us to take it elsewhere. While sitting in the parking lot around 1:30 PM today waiting for his arrival another family came by with the same problem and were super bummed when we told him he was MIA. His door says he opens at 9ish in the morning but his schedule can change without notice, so it's very difficult to catch him even during typical working hours. At this point I'm wondering if he's ok? Or maybe he just needs some consulting on proper expectation setting and communication cadences for running a customer facing business. Please give us back the hard drive.

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

Very kind and knowledgeable staff, so grateful to have found this place. They worked with me on my…read morelimited budget to repair my computer, and also offered to do the extended cosmetic repairs at a later date with no additional labor cost. Thank you so much again

I was very impressed with James, he helped me a great deal, was very professional, and was…read moreconcerned about the task at hand on my behalf. Got what I needed to get done in a more than timely manner. Thank you James.

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

My computer went on the fritz and I took it to That Computer Store to see what the deal was. I was…read morepretty sure I was going to have to hand her over to be put on life support but within 5 minutes the problem had been diagnosed and fixed! The charge? Nothing, just a request to spread the good word so I am. Thank you for keeping Austin friendly and your professionalism.

Stay away.....unless you dont have your ocmputer repair. My lap was broken and it has Chinese…read morewindow and keybgoard. They told me "NO PROBLEM". We can a same style laptop and trasfer the hard drive. And re-install the Chinese window. It WILL COSTS $400 for the use laptop. Instead of going alone with their. I got a same style laptop from San Antonio for $150. Bring the broken computer, my $150 laptop and MY Chinese Window disk. A week later, they not only not fixing my laptop, want to charge me for $150 to "re-build" my computer and lost power cord for the laptop. Tell me that There's chance this power cord can get on fire. I was trying to "support local businss"....So much for that !!!

I would highly, HIGHLY recommended Tech Support Austin. Aaron and his team installed my Samsung…read moreFrame TV on a concrete wall...which not only included a standard (but tough) mounting job, but also routing the fiber optic wire behind/through fireplace to closet in another bedroom. The behind-the-scenes work included drywall removal and atv box install that houses the one connect box. Was a large job, but result is impeccable!! High attention to detail, professional and an all around great experience. Couldn't recommend enough!!

I took my laptop here to see if I had a virus on it. Sure enough I did, but they were able to fix…read moreit like new. I was afraid I was going to have to buy another laptop, but sonr have to thanks to the geeks! Ibplan on bringing all of my computers and laptops to them from now on because they seem very knowledgeable.

I found this computer shop through yelp and I wasn't disappointed. South Austin Geeks is by far my…read morefavorite computer shop because of the great service, friendliness and value. My laptop would turn off but immediately shut off afterward. I thought it was doomed but the problem my laptop had was apparently a bad motherboard. I was happy to find out all my files could still be recovered! I recommend this shop to anyone who needs their computer evaluated and/or fixed. Five stars!