Great job on my new shelves and a glass panel, very professional and timely, I will definitely…read morerecommend this exceptional shop.

I sent a message to AZ Express at 10pm on Thursday, the glass pane was replaced before noon on…read moreFriday. Very happy with my experience, no issues, highly reccomended.

My neighbors kid shot out one of our windows w his BB gun. Custom Cuts Glass & Mirror was called…read morealong with some others. CCG&M returned my call quickly to set an appointment to measure and quote a price. The neighbor paid the cost and the glass was ordered. It took a couple weeks but today Mike and Andrew were here and had it replaced in under an hour. Wow to the quick fix! They were great and I recommend them to anyone needing a window replaced.

Great experience - they come to provide exact measure, return to install, offer options. Good…read morefollow through also. I would use them again

We called out two glass companies to give us an estimate to replace an 8' x 5' dual pane picture…read morewindow that had been hit by a golf ball and also a side window with the same issue. Victory Glass came in with a competitive price and were very professional as well as timely. It is a father/son business and we wanted to support our local community rather than a national company. Their work was impeccable. We will use them again and again as needed which could be a lot due to the fact that we are in the 7th fairway of a golf course.

Ismael and his team did great work. He was very responsive, gave a competitive estimate, and…read morecompleted the work as soon as our new window came in. He even took the extra time to diagnose and fix a separate window latch issue on the window he was replacing to ensure the window was working properly and was safe.

Mike and his team were incredible from start to finish. Our glass shower door had broken, and…read moreseveral other companies on Yelp told us it couldn't be replaced without redoing the entire surround--quotes were upwards of $2,000. Mike responded quickly to my inquiry, came out the same week to assess the situation, and confirmed he could replace just the door. The first door that arrived had a scratch on it, and Mike immediately called to let me know. He refused to install anything less than perfect and reordered the panel without hesitation. When the new door came in, the installation took less than 30 minutes and the quality is excellent. We are completely satisfied and highly recommend this team. Honest, responsive, and committed to doing the job right.

Excellent service and highly recommend! Michael replied to my message right here on yelp and was…read moreable to give me an idea of an estimate based on pictures I sent him. He came over, was super friendly, and our new shower door looks great! We're also going to have him make a mirror for our bathroom. So glad we found him and will use him again! Process was easy, pricing was great!

I chose Peoria Sh Dr because of their high ratings and presented themselves well. Jay really stands…read morebehind his work. He is highly knowledgeable, a man of integrity, and trustworthy.

One hundred percent recommend this company. Jay was a pleasure to work with. He replaced my builder…read moregrade doors with a frameless shower frame to coordinate with my Kohler brass fixtures. It's really beautiful!

WINDOW PANE REPLACEMENT: We needed a large thermal window pane in our dining area replaced. Due to…read moreage, the window's gas seals leaked, and this caused the window to fog and to distort views to the backyard. OUR PICK: We called three glass companies and received three competitive estimates. We narrowed the choice to Dependable Glass in North Phoenix, for five reasons: 1. 4.9 Google rating; 2. 4.6 Yelp rating; 3. The professional and pleasant way they answered their phone; 4. They took adequate time to answer our questions about their products and services; 5. We were not rushed to make a purchase decision. THE ESTIMATOR: Dependable Glass sent John, the estimator, to our home to measure the subject window pane. He was on time, very friendly, spoke clearly, and answered all our questions without hesitation. Additionally, he assured us the installation would be performed only by Dependable Glass employees (not third-party installers). He also said the quality of work by the window installers would be A+ and come with guaranteed customer satisfaction. We received an all-inclusive price estimate that was straightforward and easy-to-read. Dependable Glass estimator guaranteed the price would not fluctuate before or during the window pane installation (no upselling). THE OFFICE: A few weeks after making a deposit, the replacement pane was delivered to Dependable Glass from the manufacturer. After that, I received a call from "MICHELLE" to select an installation date. Unfortunately, a couple of weeks before her call, my elderly wife suffered a severe in-home fall that required surgery and a hospital stay of nearly 30 days. I asked Michelle if it was possible to delay the installation until after my wife arrived home. To my pleasant surprise, Michelle said Dependable Glass would be happy to delay the installation for a month, or until we were ready. (That is GREAT service!) She verbalized her compassion about the falling accident, and that REALLY HELPED me during a difficult time. As promised, Michelle called back in 30 days to see if we were ready to book an installation date, and we were. THE INSTALLERS: The installers - James and Ethan - arrived on time, and they were well-prepared with all the required tools and components. They were one of the most pleasant installation teams I have every encountered. They were polite, respectful of the property, and they took the time to answer a few pre- and post-installation questions. James and Ethan went the "extra mile" with a special request. I wanted the large wooden Venetian blinds covering the subject window to be permanently removed before the new window pane was installed (I was unable to remove the heavy blinds due to physical disability). Without hesitation, James and Ethan completely removed the blinds for me (thank you!). After the pane was installed, the two gentlemen removed all stickers and washed the inside and outside glass to a beautiful shine. Wow! What a difference it makes to look at the backyard through clear, quality glass. WOULD WE USE DEPENDABLE GLASS AGAIN OR RECOMMEND THEM? Absolutely YES! We were very impressed with the entire process from start to finish. Everyone we spoke with at the company was pleasant and eager to provide us with excellent products and services. Everyone conveyed a feeling of "trust," which placed us at ease. Therefore, after today's installation, we had another large fogged-up window measured for replacement. I am confident we will receive the same high-quality service and product for this project, as well.

On October 1, 2025, Steve came out to my house to confirm measurements for two showers. He did not…read morehave the measurement or any of the information that was sent to me in the bid. My wife ask Steve about the stability of the glass for cleaning purposes and his response to her was "not to have sex in the shower." My wife was uncomfortable with this response and I am furious!! I called the company and someone named John, who said he was the owner called me back. Prior to John calling me back, I asked the receptionist if Steve was a tenured employee. She confirmed he was. When I spoke to John his verbatim statement to me, as he chuckled, was "he was sorry Steve did a bad job reading the room." Needless to say, he did not, in anyway, show remorse for his employees distasteful and sexist behavior! Why he thought it was a laughing matter is beyond me! I am not sure what room John thinks it's appropriate for his employee to discuss sex with another man's wife but beware that this behavior is not frowned upon but a laughing matter to Dependable Glass ownership. If you are looking for a company that is going to send a man to your home who wants to discuss sex with your wife and where she should/shouldn't have it, Dependable Glass is right for you. I am baffled by this companies sexist behavior and lack of willingness to see the issue in their behavior! It's evident, management does not care about how their employees conduct themselves in the field. This companies behavior is disgusting and I would strongly encourage others to select another company, especially those who value your spouse!

When Repair gave me a speedy and very reasonable estimate, I would definitely call them for all…read moreyear window needs

My windows were hard to operate. I called Shane, he scheduled Gilbert very quickly to check what's…read morewrong and told me that my windows are in great shape and just need new balances. The work was done quickly for a very reasonable price and didn't upsell me on anything. Gilbert went out of his way to even vacuum my window sills ..I'm so happy I have perfectly working windows now. This company is a gem! If I can give more stars, I would! I am a loyal customer for life! Thank you Shane and Gilbert!

Glass doctor sent Steve and his son the same day my patio door was shattered by a pebble. They came…read moreand removed the broken panel and cleaned up everything and let me know what options I had for replacing the door. Great job and very reasonable.

I recently moved to Arizona and needed someone to fix some broken glass from our move. I called to…read moresee if this could be done, and Stephanie was absolutely amazing. She told me they could have the glass cut the next day and ready for pickup--it all happened so quickly! I can't remember the last time I had such prompt and excellent service. Not long after, I had a new buffet that also needed custom glass, so I called them again. They came out the very next day to take measurements, and just one day later, the glass was installed. Everything looks perfect. The team was professional, friendly, fast, and the pricing was great. I would highly recommend them to anyone needing glass work done. Outstanding service from start to finish!