I was excited to see this spot open in the shopping center where I work. We stopped in tonight to try the bar menu and cocktails before committing to the full Syosset omakase experience.
The restaurant itself is stunning, beautiful design, good music, and an upscale bar that transports you far from the reality of being in a strip mall on Jericho Turnpike. The ambiance feels high end and thoughtfully curated.
However, a few details reminded us we were still in a strip mall. Small but important things that could easily make or break this place.
The bartender, who essentially represents the restaurant and sets the tone , the "sensei" of the establishment, so to speak. He was friendly and kind, but his expertise in cocktails and culinary knowledge was lacking. After our first cocktail, I made it clear that I dislike sweet drinks or wines. He then recommended a Riesling which is known for being a sweet, semi-dessert wine -- which made me question his understanding of the menu. He seemed young and inexperienced, though well-intentioned.
The food was a mixed experience. The raw bar appetizers were excellent, and both the lobster udon pasta and spaghetti were delicious! Unfortunately, the lamb chops were a complete miss. We ordered them medium rare, as they arrived so..they were looking and tasting boiled, with no sear, no crust, and a chewy texture.
Halfway through my second glass of wine, the bartender refilled it without asking. I assumed it might be on the house,tipping me off. As it wasn't a full glass of wine. When the bill came, I saw I had been charged for a full glass. He never asked if I wanted another; he simply refilled it and added it to the check. That's an amateur. We also received a complimentary glass of champagne (which we noticed was being served to all omakase guests), though the bartender presented it as though it were a personal gesture from him. His words were "these last two rounds were on me". Meanwhile, it was just a 2 glasses of champagne.. my husband and I ordered 3 drinks each, one of which I was poured and did not ask for.
Until the service matches the sophistication of the space, this restaurant will struggle to keep diners coming back. read more