Pros and cons, cons first as its why I wont be returning or recommending to others and feel conned. If it was a genuine mistake and made right I will of course let yall know.
Cons:
- charged fully for an 'included' side with a hamburger, which was listed off from a number of included sides.
- Upcharged for a gluten free item, thats not unherad of, however the charge Not listed anywhere on the menu (as other gf upcharges are if applicable) nor was in informed when I asked if it was available.
- advertised as allergen safe and friendly, but listed on menu you will be paying extra for cross contamination safety as well
- you don't see your receipt until after you pay so you tip before you see the extra money they've already billed you for both incorrectly and simply by hiding there are extra charges on menu or verbally. Saw the charges attempting to eat my frozen muffin on car ride home as I had chosen text receipt.
Pros:
- id say service but they blatantly hide charges from you and ask what included side you want to charge full price for it after. friendly demenor though, may be honest mistake
- the ingredients and allergens listed in the menu (listed for yall in my review)
- they support local bakers and buisnesses
- ambiance of the place was okay, the guitar player was probably the best part and made it 100 times better and made sure he got tipped as well
- the bags on the ceiling (I see bad reviews on these) these are to help loud sound be absorbed! It's to create a quite atmosphere for you
Bit of both:
- my muffin was late as the first was burnt so they made me another and even threw in a free pastry for the wait, that muffin was in fact frozen when I took a bite. These things happen, they handled it well but with the amount I was charge extra for it dosent even even out
- food varies from very good to basic
Overall, the multiple charges not listed and incorrectly charged that I only got to see after leaving the tip on top of the higher price tag and small servings (ever held a quarter muffalata in the palm of your hand? I haven't as I have pretty small hands) today I did and it was $9 plus a fun bonus charge that was hid from me. Won't be going back for sure, sadly. I had such high hopes to start that ended up in a strong dissapointment. read more