Came to this place on Sunday afternoon for lunch. The first red flag was when the waitress started serving our table with white IKEA plates that had chips on them. In my experience, it is very unprofessional for a restaurant to serve food on chipped plates.
When we were given the menu, the waitress did not mention that they were having issues with the grill and were not serving grilled items at the time. That was very disappointing because Armenian cuisine is famous for grilled meat. We were actually planning to order grilled pork ribs and lamb chops, so we were surprised when the waitress told us they were unavailable.
We came with kids, and they were hungry. We didn't have time to drive around looking for another place, so we ordered a cheese pizza. It came with a lot of greens on top. I asked for the greens to be served on the side because my daughter would not eat it that way, but I would have added the greens myself. The pizza arrived without greens, had no flavor, and no greens were brought on the side. No apology either.
The eggplant salad had no taste at all -- no salt, pepper, or garlic. I have never tasted such a flavorless salad in any Armenian restaurant in the U.S. or abroad.
Another dish with meat and cheese (I don't remember the name) arrived slightly burned and extremely oily. The meat was completely covered in oil and fat. Not tasty either.
The last order was shawarma for one of the kids. We waited 15-20 minutes after all the other dishes had already been served. The child sat there patiently waiting. After a long time, and with our original waitress never checking on us, we asked another waitress to look into the order. A different waiter passing by assured us that he saw it almost ready and that it would be served soon.
We waited another 7-10 minutes. Then the same waiter who had assured us it was almost ready came to our table and, without hesitation or apology, told us we had two options: wait another 10 minutes or cancel the order. It was extremely rude and inappropriate. I honestly haven't experienced service this bad in a very long time.
The child was still hungry, so we agreed to wait. But after we made our decision, the waiter did not even go back to the kitchen right away. He first stopped at another table to take an order and then served drinks to another table before finally going to the kitchen. Very unprofessional.
At that point, everyone at our table was already upset, and a friend of mine quietly said a curse word -- not directed at the waiter personally, but at the entire situation. The waiter stopped by our table and started lecturing us about manners because we were "in public." Manners? Seriously?
About 10 minutes later, we finally received the shawarma. The girl who ordered it ate only half because it was not tasty either.
We paid the waitress who originally took our order and never once checked on our table afterward. No tip. Very disappointed.
As we were walking out, the same "manners teacher" waiter stopped us and asked, "Wait, did you pay?" That was unbelievably inappropriate. I replied, "Do we look like we're running away?" and kept walking without continuing the conversation.
Please go to this place only if this is the type of service you are looking for. Hopefully, the owner will do something about it. read more