With a number of locations spread around Tucson and operating hours 7 days/week, I forget how…read morequietly convenient this place is and that alone warrants good stars. Like the Discount Tire of batteries, they will test any battery for free - and I have leaned on that service to check on everything from key fobs and watch batteries to large "brick" power sources (think large toys; home/alarm backup batteries; etc.) to vehicle batteries. I like how they always explain the test results -- i.e., the voltage vs amperage and the significance of the "cold cranking power." I forget every time (and they kindly don't remember I forgot :) One of their neatest offerings is the "lifetime" battery replacement for select gadgets. For roughly double the cost of a one-time replacement you get lifetime replacement. Either way, they replace the battery for you as part of the battery purchase. I use the lifetime option for my old school watches (think Timex/Casio). Bear in mind each device and owner are carefully registered in their database so that there is no way to "double-dip" by improperly switching a dead device with the device you got the replacement-warranty on. They carry virtually every type of battery in-house too so you have immediate replacement options. Their dates (always check) are consistently "fresh" - meaning expirations are far into the future.

Car battery goes out on a Friday night, electrical and brake system locked up. Had it towed to…read morejack furrier on speedway. They reported on Monday the battery was bad and they replaced it with a AGM 94R. They let me know that batteries plus on wilmot had installed the inferior AGM 48 battery on January, 2024. I took the AGM 48 to batteries plus as it was under warranty. Batteries plus contended that the AGM 48 was the correct battery and that the battery was fine. They wouldn't refund me $, and only replace the battery. Thankfully jack furrier allowed me to return the battery they just installed. Batteries plus then told me they didn't have the 94R and wouldn't install an upgraded battery that was in stock. Thanks Gordy. So what could've been done by 10:30 am today had to wait until after 3 pm. So who would I trust? Jack furrier has worked on the jeep for years. Batteries plus installed the inferior AGM 48 battery and tried to tell me it was fine.

If you happen to have a really awesome, well running car that definitely holds charge on the…read morebattery, like myself, you might find their services useful. I got a refurbished battery for 49$ for my Jaguar..you do get money back if you give them your old battery..I believe about 14$. They will not put the battery in for you, even if you offer to pay, which is too bad. Otherwise, awesome place for those days when you're on your way to the dealership to trade in your car ;)

My girlfriend purchased a 1997 Chevy Cavalier (party like it's 1999?) and before she could…read moreromantically whisk me away to my high school 'glory days' there had to be a workable battery. Yeah baby yeah! A Friday morning trip to The Battery Factory with the old battery in tow and $35 and less then 30 minutes later we were off to dream of the 90s. :)

This place was super fast and efficient. I needed a battery for my car fob. I was in and out in 5…read moreminutes. Score!!

Excellent service. So nice to just take my key fob and nice gentlemen replaced it for w.read more

My friend and her husband own this store always friendly and helpful. Just got q battery last week…read moreand it works grea

When u need a really good used battery and don't have alot of cash see these guys awsome place to…read morego...

The battery I purchased from General Power, which btw, was an initial favorable experience, failed…read morefive months later, under warranty. And, I was absolutely appalled at the 180-degree turnaround in the owner, Mike's behavior towards me when it came time for my reimbursement. Per his employee, Shaun I was to receive a credit of my entire invoice. Not only did Mike short me $40 on that invoice, but I had to pay an additional $35. to go elsewhere. Out of pocket total? $75. Attempting to offer Mike the benefit of the doubt, I drove to General Power, not once, but twice to accommodate Mike. General Power's online presence stated they were open, but doors were locked when I arrived that first time, Friday afternoon. Got photos to prove it, too. Since it is my word against his, all I can say is that I do not lie. My philosophy is: DO THE RIGHT THING. Since they were closed the first time, I had to venture there again to check on the true story of the battery. And yes, it was a defective battery. His excuse to not reimburse me fully? ''Life is not always fair''. Irrelevant is what I say to that. I'll remember that one next time I'm running a bit short on cash for my cell phone bill! It's a moot point. Show. Me. The. Money. MY MONEY. My primary reason for this review lies in Mike's inability to have open communication. While attempting to discuss the issue, he abruptly hung the phone up on me... raising his voice and even addressed me as "Hey Lady". That was special. I don't like anybody being taken advantage of, so I called back. After his berating hesitated for a few seconds, I politely asked if I could speak. Mike would not have it and aggressively stated that I was not allowed to talk. Hang-up #2. I went up and beyond the call of duty to support a LOCAL businessman. His angry tirade was not what I would expect from an experienced owner of a company. A final note, the 3% bank fee for the partial reimbursement proved to be a difficulty on Mike's part... they told me to come back a THIRD TIME (yes, true story!) or they could mail me a check. I refused. Maybe that's why he's so mad. Remind me- who is the customer?

I've been using General Power for years. Through a company I work with, they have provided us…read morecountless batteries for our UPS needs. I also have used them for my personal battery needs, specifically car batteries. When I have an issue, I bring it to them to test. Mike and his employees are very knowledgeable. When my wife's car battery was having issues, they were quick to troubleshoot and ended up doing quite a bit of wire replacement to get all the corrosion resolved. The work was done quite well and the car works perfectly. Mike freely shares his knowledge and will let you know how to take care of a battery properly to get the most life out of it. His price is right, product is good, and he's a local guy whose been in business for a long time. I recommend General Power to anybody who asks and will continue to do so.

My truck died in the target parking lot. I called AAA and they were able to jump start the truck…read more The driver recommended O'Rielly auto parts. I called the location closest and asked if they had the battery and could they install. The guy I spoke to said they had a few batteries and could install for me. I drove over, waited in line behind 4 people, got to the counter and that guy said he'd sell me the battery but couldn't install it. I told him I had just called, the guy I spoke to said they could install. Guy behind counter said it wasn't me you spoke to and I'm too busy to install it. Customer service here is non existent. Luckily my truck started and I was able to get help somewhere else. Avoid these bozos. They don't give a damn about people in need of help.

Bait and switch. Part was under 30 days and failed. Store is refreshed replacement under my…read moreaccount. Upon returning with warranty part for credit they say it was never purchased. Then the store Manager said he would call after talking to his supervisor but never did.W hen I called 3 times to the store he was always busy. Beware of this unprofessional service. Called corporate and now waiting on return call

Great service, amazing prices and best quality batteries…read more I have been buying batteries from here for years and never had one single issue. They're always here to help and guide you in the right direction. I refer all y costumers to them, no matter what battery you need.

This place is awesome. Great Customer service. Daniel was…read moregreat to deal with. He definitely knows his batteries. It's great when you get to deal with someone that actually enjoys there Job and takes pride in helping customers out. Thanks Battery Systems

Do not go to this place. They do not work with you. They want you to leave your car running while…read moreyou do all the transactions inside the building leaving your car subject to be stolen. When they finally start working on if we drag their feet

Had a phone battery replaced. The price was acceptable and the service was great. The help was…read morecourteous and helpful. The work was completed when promised.

Needed an affordable car battery fast and was able to come here for just that. After calling…read moremultiple places I knew this was the best option because the customer service was excellent and the price couldn't be beat. Thanks to Steve I will always come here when needing a battery and recommend others to come as well.

This young girl was being super helpful but I guess she did something wrong. A bunch of guys…read morestarted being really passive aggressive toward her and then one guy straight up yelled at her. She ended up going into the back and crying. It was very unprofessional of those jerks. I understand she may have done something wrong, but she did not deserve that disrespect. I hope she gets a better job far away from those losers.