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    American Mobility

    3.5 (6 reviews)
    Closed 9:00 am - 4:00 pm

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    United Access

    United Access

    (7 reviews)

    Horrible experience. I'm not being dramatic--United Access treated me like a nuisance, not a…read morecustomer. Sexist, dismissive, and unprofessional to the point of dangerous. I usually go to ADE, who are fantastic, but they were booked. So I tried United Access for a quick safety adjustment on my scooter lift. The mechanic refused to service it, claiming it was "unsafe"--but couldn't coherently explain why. When I pressed for clarification, they rattled off specs for a completely different model. I have a PhD and a background in science--I understand tow ratings and safety thresholds. What I don't tolerate is condescension. Every question I asked was met with visible frustration. When I caught them attempting to overextend my bumper, I intervened--and one of them told the other I "wouldn't understand." (Cue eye twitch.) They weren't prioritizing safety. They were prioritizing not being challenged. Especially not by a woman who knew what she was talking about. Bottom line: If you want competent, respectful service--especially as a disabled woman--go literally anywhere else. United Access isn't just unprofessional; they're unsafe. *** in response to the company's comment... I do not have safety issues with my lift as verified by the dealer. Your employees do have issues with sexism. Thanks.

    Everybody at the ability Center is extremely helpful I've been dealing with them for over 4 years…read moresince my wife was hurt. I would strongly recommend them as they're good people and dedicated to helping out their customers. I purchased a wheelchair van through them and got the extended warranties and none of the work that I've had to have them do is their fault in any way and they've had to do a lot I don't think I would buy a ram ProMaster again but as I said they just basically had the wheelchair lift installed and they facilitated the purchase of the van from somewhere else so I don't hold them accountable for any of this and even though it wasn't their van they back up the product so I've never had to deal with anybody but them and that makes me very happy considering everything I have to deal with being a caregiver and having limited time.

    Ade Industries

    Ade Industries

    (5 reviews)

    After another shop (on the north side) tried to gaslight me into thinking my lift was a safety…read morehazard--while misquoting specs from the wrong model--I called ADE in tears. Ernie didn't hesitate. He got me in immediately, reassured me, and walked me through the real data. Spoiler: my car was fine. What wasn't fine was the nonsense I'd been fed. ADE not only fixed what needed fixing--they treated me with actual respect. As a disabled woman, I'm used to being talked down to in shops like these. Not here. They listened, explained, and made sure I left feeling safe instead of shaken... and they undercharged. They charged me less than the other crappy place was going to, even when getting me in at the last minute.

    When we moved to Tucson, one of the things we loved most was the warmth and decency of the people…read morehere. Almost everywhere we went, almost every tradesperson we met, how delightful. Well, they all pale in comparison to the folks at ADE. Seriously, warm, welcoming, helpful, and incredibly trusting (Call us tomorrow with your credit card number trusting... SERIOUSLY) There was another customer in the waiting room while I was there. We got to talking. Her husband had passed and this would be her last visit-- for them to remove the wheelchair lift. She was almost in tears, not about her loved-one's death but about leaving the sense of family she had at ADE. Well, thankfully, she returned in another minute. "Wait, can you service my scooter?" Of course they could so she had a reason to return. Imagine that kind of warmth. Oh, the work was done well, reasonably priced and quickly. As an added bonus there is a nearby food truck with tortas that hit the spot.

    American Mobility - mobilityequipment - Updated May 2026

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