Had purchased a mobility scooter from one of their locations that since closed. Called in about a checkup and was easy to make an appointment. Upon arrival tech was assisting a customer and loading up his vehicle for him and offered to help me. Service was reasonably priced and efficient. Staff was friendly and accommodating. Highly recommend. read more

I wish I could give this company 6 stars. They installed a ramp system for my brother in December. Unfortunately, his medical issues were very aggressive and he passed in July. I contacted Mobility Plus and they were willing to remove the ramps at no cost. Since the home was a rental, this was really a huge relief. The team came out today and carefully disassembled the two ramps and left the location as good as new. The installer (JR) even was kind enough to ask about my brother and had he enjoyed the ramps and scooter that they had sold to us. What a caring and kind company. read more

Overpriced, Overpriced, Overpriced. It takes time to do the research. Look for American companies first. Check what customers say. A lot of these companies have great advertising. Behind the scene are foreign sellers. A lot of them have return policies that are in my mind unethical. You can not cancel your order, even if it is right away, unless the product is damaged or defective. You have not received the product yet, and it has not been shipped. Beware of shippers and sellers that say sponsored. It usually takes a lot longer to get your item. Refunds take forever. I find it unsettling that they can take your money in 5 seconds, and you wait for weeks to get it back. Mobility Plus sells good products. You can find the same or better if you do the research! read more

Krista was a huge help! We got my mom fitted and walker. She just walked around the store. Krista was also able to make recommendations on other products and answer all the questions I asked. Great store above board service. My mother was very happy! read more

Mobility Plus has excellent wheelchairs at excellent rates! I needed a basic wheelchair for my Mom's doctor visit, for 1 day. It was perfect for our needs. I went to the Plumer location in Tucson. Very kind staff, easy to find location. This is the second time I've used their rental services. Highly recommend!! read more

First contact by phone. Gal very nice answered all my questions. Visited store next day easy GPS directions. Salesman busy with customer but greeted us friendly Checked in often while helping the other person. Our tern was quick and easy. The chair I chose was exactly what we were looking for. They were very understanding as our bank was off line so we had to come back the next morning. A 5 Star rating! read more

The front office staff have always tried to be helpful and considerate. However, after having their only company-wide repairman replace my broken tiller cover, I returned it several times because it had intermittent electrical problems. The repairman eventually suggested I should buy a new scooter from them. Instead, I took it for repair to the company I had purchased it from. American Mobility found one of the screws used to mount the tiller cover had been driven through two of the main wires, thoroughly damaging the main wiring harness. I sent Mobility Plus the picture of the damage found, explaining it was sent so they could show their repairman, to help him with his skills. I also advised them of the costs incurred to repair the damage he had caused, suggesting they refund the labor cost for installing the tiller cover. Instead of offering solutions for this problem, or even an apology, the owner sent nasty emails accusing me of trying to defraud them. read more

Mobility Plus - Wire harness damage - Mobility Equipment Sales & Services Near Me - Tucson, Arizona

We needed a wheelchair for 5-7 days for our ten yo who had surgery and received a cast on his foot. They have daily and weekly rates (by far the best deal). They've also got smaller wheelchairs sized perfectly for a ten year old. Everything was clean and in very good condition. Staff/were incredibly kind and offered a clear demonstration of how to use and (more tricky) fold and place chair in trunk. read more

I rented a wheelchair to get around the UA campus while my grandson toured and completed some business. The staff was friendly, helpful, and responsive. Great customer service ! I will use them again on my next trip to Tucson. read more

Excellent explanation of the way things work. Excellent explanation of work that needed to be completed and costs. Excellent turn around time! read more

Very friendly and great experience with the Mobility Plus team. The wheel chair rental was a great value and fit our needs perfectly. Thank you read more

Great place for all your mobility scooter needs. Everyone was super nice and helpful, even the directions to the shop were so clear and simple so we had no problem finding them. They really will bend over backwards to help you out. I won't use anyone else now. read more

The folks at Mobility Plus are super helpful and pleasant. Rented a luxury scooter for my parents for 12 days. Scooter worked great. We tried a ramp to the minivan but that didn't work great, so instead I would take it apart for them and put it in the car. Took it to the botanical gardens and Agua Caliente park and Park Place Mall movie theater with no problems. I thought the rental was a good value and not too expensive. Great experience and I would do it again! read more

Mobility Plus Tucson could not be a better source for mobility equipment. They offer top-notch customer service, a variety of tools and products to bring disabled people freedom, and an honest intention to be "of service". They make the entire selection or repair process easy and secure. A wonderful support and addition to the Tucson community! Beth A. read more

Great company. Easy to work with, Morgan was extremely helpful. I would definitely use them again!!

so easy to pick up and drop off a wheelchair. chair was great quality and the staff were so helpful and friendly. highly recommend!

My experience renting a four wheeled walker and manual wheelchair went without a hitch! Traveling without my own equipment meant I had to rely on their products which were excellent as was the personal service. Will use them again when I return to Tucson. read more

I was totally unprepared to need a mobility device but when I realized I couldn't manage without one, Mobility Plus delivered just what I needed the very next day. A lifesaver! Excellent equipment and the staff were helpful and responsive. Thank you! read more

Our company has used Mobility Plus several times now for our out of town guests and we have been very pleased each time. From Christa to the delivery and pick-up, everything has been perfect. Wonderful customer service and reasonable pricing. Thank you for making the process as easy as possible for those in need. read more

The equipment was in great condition and clean. I needed to extend the time of the rental, they were understanding and quick to respond. Knowledgeable and friendly staff. Definitely recommend! read more

This is a great business with outstanding customer service. The process of reserving, picking up, extending the time, and dropping off a knee scooter was quick and easy. I definitely recommend Mobility Plus when you have a need for rental equipment. read more

I called several places about getting my mobility scooter fixed. None could see me the same day and had to schedule me out, up to a couple weeks. I called Mobility Plus and they were able to take my scooter within minutes. I brought it in and it was fixed in a timely manner. I will be using Mobility Plus again! read more

Awesome customer service, great rental wheelchair. Will rent from here again!!!!!!!!

I had been waiting over 3 weeks for the competition to get back with me on a VA approval for a repair. After 3 weeks with my mobile chair out of commission, I called Mobility Plus. Rather than continue to wait for the VA, Mobility Plus Tucson was able to diagnose my needed repair ( a broken wire ) for $30.00 They fixed the wire and got me out of there quickly. ( Same Day). The office staff was top notch and she even got this old vet a cup of coffee. The experience was as good as it gets. The day after the repair was done, the other company called me and I let them know it was all repaired. Thanks guys ( & girl) you made an old Vet happy. read more

HORRIBLE CUSTOMER SERVICE. We had an appointment at 1 o'clock this afternoon with Gary to come to our home to help us with equipment to care for our severely handicapped daughter. He was charging us $100 for this consultation. At 1:20 we called the store because he had not shown up.. The person who answered said he was with a client, but she would have him call. He called two hours later and left a message saying he had been working with a walk-in client. He also claimed he thought the appointment was for 2:00, but he did not show up at 2:00 either. Neither excuse would have prohibited him from excusing himself and calling us at 1:20. Or telling the walk-in client that he had an appointment to go to. He never apologized for wasting our time. He spent most of his message complaining about how hard it is to be an employer and about how employees did not show up for work. But he did exactly the same thing to us!. Do not count on this company. read more