I visited quality bumper with a friend who just purchased a new big truck and needed an expensive quality heavy duty 5th wheel type hitch in his pickup bed to pull his large ranch utility trailer. A later appointment was made for installation in their large covered service area . The local Quality Bumper store has been on Stone avenue in Tucson for over 48 years as per Manny the friendly manager of over 27 years . The have EVERYTHING anyone needs for personal trucks , SUV's ,& large heavy duty construction vehicles . When I mentioned to the manger that my friend was a retired Tucson fireman he went in and had staff apply a discount on his expensive hitch & gave us each a quality bumper logo'd stress ball like baseball as manager a big baseball fan , thank you . I know the stress ball won't be needed for the confidence in the bed receiver hitch & hopefully no stress in the new year 2026 ! " you can't go wrong with top of the line (quality) " read more

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Updated 2-10-2025 I returned and had a front bumper grille and rear step installed. Fast friendly service continued throughout the process. Greatly appreciated the professional installation. Fair and reasonable prices. read more

Great people, Alex, Chris and Maya, great service, quality products and fair prices! You cannot go wrong doing business here!

I needed a trailer hitch for my Honda CRV and I was running out of options. I found Quality Bumper of Tucson on YELP and sent them a text message describing my situation. Their representative was able to schedule an appointment for purchase and installation of a quality Curt trailer hitch in less than two business days. The installation was perfect and I highly recommend Quality Bumper - Tucson. They are a First-Class business here in Tucson! read more

I highly recommend this place! They were awesome to work with, the prices were very reasonable, and they get me in and out in no time! I even asked them for a recommendation for some other work we needed done, and that shop was awesome too! They care and they do a great job! read more

Excellent service. Had issues with a trailer hitch and they helped us out. Fair price, very friendly and professional.

Contacted Alex about a blue ox flat tow system for my GMC truck. He gave me a quote that was very reasonable and had it installed in one day. Additionally I purchased a braking system and they installed that with all the necessary connections very reasonable and good quality work. Quality Bumper is great! read more

We had a trailer hitch installed on our new car. While on vacation we kept hearing a rattling from the rear of the car. After several attempts to tighten the bolts holding the hitch to the car were unsuccessful, we took the car to U-Haul for a check. Of the four bolts holding the hitch on, 2 were only finger tightened and the remaining 2 were not tightened to spec. We could have had a catastrophic accident had we been towing a trailer. The hitch would have detached from the car! I cannot recommend this business and their disregard for basic safety. read more

These people are a ripoff! Beware, still waiting for my part to come in. It's been 6 weeks now!

Had Ruven at Quality in Tucson install a trailer hitch on my personal SUV. It was significantly less than I was quoted by U-Haul and done in an hour. Used Quality in Phx. for upfit needs on a fleet of 300 I managed for 2 decades; always great prices, quality work and good service. read more

Purchased some Aries action trac steps for my Ford pick up for 2k and had multiple issues with them within the year or so since . One either quits retracting into the actual step or gets stuck, this is the 2nd time this has happened and supposed to be under warranty! Months and months have gone where I had to call for an update as to where the hell these pieces of craps are ? When I first took the truck in Alex said they'd be replaced no problem but they're in North Dakota or some crap and COVID will delay shipping , I bought it and left it is now June 11th and this was in February so are they making these new ones from scratch? Shitty communication and no call backs, between me and my old man we've spent quite a bit of money at this place but the hell with them now thanks "quality bumper" ! read more

Upon posting of my review the locks were overnighted to us that same day! We remain dissatisfied with this company and will not recommend them. read more

I really love these guys. I went there to do a trailer hitch and new side rails and their service was par none. I had a miscommunication with what I needed but after looking at the work they did thank God for me not communicating right. I think the guy in charge, Alex, is a phenomenal person. And no they didn't ask me to say any of this. I am to legit to fake it. thanks quality bumper. Andres Portela read more

The only reason no fifth star is the tight parking in the rear:) seriously though, Alex the branch manager was awesome and his staff fast! They have other stores in Phoenix so if they don't have it in stock the part can be there in a day! I had a foldable cover for my truck bed, a bed extender and a hitch installed. Work took an hour and I just chilled and watched some tv while I waited. They were busy but not swamped and had lots of in store demo products! You can spend your bank account away in there if you aren't careful! Shut up and give'm a chance if you need some toys for your favorite big boy toy! read more

Quality Bumper - Tucson - Auto Parts & Supplies Near Me - Tucson, Arizona

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I dislike negative feedback but I believe Quality Bumper thinks they have a market hold in Tucson such that they don't need your business. They refused to install Base Plate onto my truck because the parts went to my house and were not sold through them; even when the box from Blue Ox (a dealer with whom they install) was unopened. I was prepared to pay for the installation (~$500), and was going to purchase a ~$1000 hard top bed cover from them but it did not matter. They don't need your business. I went elsewhere. read more

Four years ago we purchased a tow package from Quality Bumper. I can't recall who referred them to us, but we drove across town and ordered the equipment. The installation was done on time and professional. We received a thorough explanation of how it all worked. A few months later we were leaving for a trip and had issues. We called and they said bring it in. We drove the 20 miles cross town, they immediately serviced and fixed the issue and we were on the Interstate heading to Big Bend National Park. When we had our business I spent a considerable amount of time troubleshooting with our customers to prevent a service call. Our last trip we had a problem with our Patriot Braking System. I did some troubleshooting and couldn't resolve it. I called Alex, explained the issue, he gave me one more suggestion and I tried it and it worked. It saved us several hours of taking the RV and Jeep across town for service. I highly recommend this company. They use quality products, their installation is professional and their customer service is outstanding. read more

We had a Bedrug installed here today on our F-250. It looks like total ass with gaps all over the place. Avoid this place like the plague if you want a quality install. We decided on Quality Bumper as they were one of the few authorized installers in Tucson and are very disappointed. read more

Alex is very knowledgeable and professional. I purchased a Dura Liner bed liner for my truck and they installed it for me in about 10 minutes. Alex also had one of his guys test fit a "hide-a-hook" while I was there to make sure it fit before I bought it! Great service and good guys over there! read more

Customer service at it's best. I originally went in to have a hitch installed for a bike rack. While the hitch was being installed, Alex took time to help me choose the right Thule bike rack. After the bike rack was installed I had lots of help from everyone making sure I was satisfied with the installation and comfortable with the product. This 70 year old lady hasn't experienced this overall great treatment while being a customer in a very long time. Well done! And no, I was not asked or pestered to provide feedback - which was very much appreciated. Thank you! read more

Awesome service and a big thank you to Alex, the store manager. He spent a great deal of time trying to make what I wanted work, but in the end we could not put it together. He was helpful and courteous all the while, and when no deal could be done, that was OK too. I am now a customer for life. read more