I contracted AutoGo to move a 2012 Honda Accord from Chicago to Seattle. I had received a quote for them a few weeks before my move, but forgot to finalize the booking; thankfully, AutoGo was able to preserve my price of $1315 for the move, despite my last-minute order.
Their pickup schedule was somewhat delayed; they give a pickup range, then have the truck driver call 24 hours in advance to set a firm time to get the car in question. For me, this meant a week's delay while the driver finished other pickups in nearby states. My car was finally picked up exactly seven days after the initial estimated pickup date. The truck driver had a very thick accent and was difficult to understand on the phone, but he got as close to the pickup location as his truck size would allow.
Perhaps to compensate for the delayed pickup, AutoGo got my car out to Seattle within 10 days of its being picked up (for a two- to three-week transit time estimate). They couldn't - or weren't willing to - get as close to my destination as I'd have liked, so I wound up taking an extended bus trip to their preferred garage rather than have the car brought more conveniently close to me.
On delivery, the car was in excellent condition; I found no new scratches, dings, or other damage on its exterior. In addition, AutoGo let me pack about 150-200lbs worth of extra stuff in the trunk and back seat, so as to avoid paying a separate moving company extra; all that material was untouched as well.
Overall, AutoGo did well on the actual transport of the car, but lacked a bit in timing, scheduling, and communication. I would recommend AutoGo for people who are both shipping a car long-distance and are willing to wait a few weeks for it to get there. read more
