This company had replaced a battery and a fuel filter on my husbands Titan a few weeks ago…read moreThey offer a mobile service which helped us a lot We are from out of town I arrived to pick up the truck and take it back to Oklahoma I was unaware my husband declined the fuel filter so when I got in and saw the water in the fuel on I called the truck repair and was told to bring it by Ray is the gentleman that helped me when I arrived He stopped what he was doing and assisted my troubles He drained the water out and I left but the light came back on I called and got I believe the owner or the boss He said stop and pick up the filter and they would put it on for me Ray replaced both fuel filters in my vehicle and didn't charge me Even though their main clientele is the giant Big Rigs he stopped and fixed my Titan I am so greatful ! I can now return home safely I highly recommend this company I have to say again this gentleman Ray Stopped what he was doing TWICE to help me And there was no charge He was so kind and patient with Same with the poor gentleman I kept calling on the phone ‍ The customer service is over the top! Thank you again Ray for helping me ! And thanks to the Boss man ( sorry I didn't get his name ) I left Tucson feeling safe and knowing there are STILL good people in the world

I had a really bad experience with Tuckson Truck Repair and Towing when I called for a road…read moreassistance. I waited for them too long. Once they have arrived they said to me there is a charge for miles. They said they could fix it, but in the end, they couldn't. Not only did they fail to solve the problem, but they also took advantage of me. They threatened to keep my truck in their parking lot until I paid, even though they hadn't fixed it properly. I strongly advise against going to Tucson Truck Repair and Towing for repairs. They don't know what they're doing, and they treat their customers unfairly. It's a waste of money and a huge disappointment. Save yourself the trouble and find a more reliable and trustworthy repair shop.

Called from Yuma, to see if they could get my International in for muffler & pipe repairs any time…read moresoon. If I could've arrived before 5pm, they would have taken care of it the same day! I brought it in the next morning, and they were right on it. Recommended a muffler/pipe set up that was better, as mine was due for replacement. VERY knowledgeable, VERY helpful. I'm scheduling all standard maintenance to be done at this shop in the future.

From the owner: Complete Engine/Transmission/Differential Service Repairs…read moreComplete Trailer Repairs

bought a new truck. had a problem with the liftgate. had to jump through hoops to get that taken…read morecare of. front wheel seals leaking, they want $900 up front to even look at it. what sucks is this truck is not even a year old and is still under warranty. Had to take it to RWC in Phoenix and they were able to take care of me the same day under warranty . THis was a HINO box truck

Tries to upsell, new problems developed shortly after bailing put our truck. Dealerships just…read morecontinue to slide downhill...

Scott is truly a good man & business man. Solid, straightforward, detailed, understanding a great…read moreexperienced listener & quick to the point with Auto knowledge. I needed assistance with a jack, tire & rim replacement. I am currently traveling cross country from Florida to San Diego. the value exuded from SDS in personability truly shows the skill, care & daily operating they strive to achieve. Good work, affordable & timely.

As you all know in Tucson on a Sunday virtually every mechanic except for the big box ones are…read moreclosed. I called Edward Scott on a Sunday morning left a message and he promptly called back. Came right over (yes! He comes to you so you don't need to go anywhere!) gave us a diagnosis and an estimate to fix/replace parts. The whole time he told us what he was doing when we asked didn't mind us or the kids standing by and watching him work. He was friendly and honest. The parts wouldn't have come in til next week so he searched for them locally and came over the next day bright and early to finish the job right infront of our home. He knows what he is doing. There's no messing around or wasting time. 10/10. Definitely will be using his services again.

Our foam rig has been at this shop for several days now almost a week, to just get fluids switched…read moreout. They removed the fluids without having any in at the shop and had to order some, we waited days and called back and they said they couldn't return the truck because they had already drained the fluids. This truck is one of our main trucks with all of our equipment and would of been nice to know they weren't able to provide the service knowing they ordered fluids on 2/9/2023 and didn't have them yet but still took in our foam rig in. We could of waited till they got the fluids in stock to provide us this service. As a owner, I would of wished we would of had better communication so I wouldn't be losing work and having our employee wait on a Friday when he got off early and sit around and wait till we receive a phone call to pick up our rig if its even done today as they said.

I own a local Moving & Delivery company and when I bought a used Isuzu delivery truck 5 years ago…read moreit all changed for the better. First of all the truck has the lowest operating cost I have ever experienced and just hasn't let us down. The few repairs I have done have been surprisingly low, actually the service department has come in under their bid price on each repair and maitenence job they have done for me. I just called Monday late afternoon as the front brakes starting grinding. I needed it asap as down time can cost you more than the repairs sometimes. Sharron had me a price and an early Tuesday morning appointment within an hour. The great thing with Vanguard is when you drop it off they get right to it. A couple hours after drop off I got a call from Ed telling me exactly what was needed and that it would be ready for pick up later that same day. This was a $635 bid, another shop bid was $865... my bill when I picked my truck up that afternoon the bill was $513. This is not your typical dealer experience but every time it is how I am treated at Vanguard. The parts dept is the same, Bobby has been my go to guy and he knows everything about these trucks.... he may deny it but everytime I have had a part going, a mystery issue, wanted to be sure of tranny fluid type or needed a part brought in asap, it happens without any issues and I have answers. It is time for a larger truck to be added to the fleet and I am only shopping a used Isuzu because of the truck but also because of the Vanguard dealership's excellent business ethic. Chris F. CDS Moving & Delivery

Sams is a honest and hard working shop. I've been going there for the last 2years and they don't…read moremiss .Staff is flexible and upfront good news or bad.

Quick efficient and friendly, super honest and kind and patient. Felt very welcomed and taken care…read moreof. Wasn't being tricked into up sale of other repairs. They finished my axel and cv joint repair in one day. I had this done on another car at another shop in Mesa and they kept my car four days. Absolutely would go back here.

Although a couple of their employees tried to help, the owner jacked us around for two weeks…read morepromising to come to us to service our diesel engine but finally rudely told us that he had been telling us for two weeks to have our vehicle towed to his shop (a blatant lie!} and that he had quoted prices (never did). Do not trust them!

terrible customer service. The person on the phone Phone had a really high ego and could not answer…read moresimple questions on repair repairs. I would not recommend.

i have been going to these guys for decades they kept my…read moreolder cars doing road trips for decades they are honest and do good work; they might not always be the cheapest, but in the long run they are, because you are not paying for unneeded repairs. it does not cost hundreds of dollars every time you have an oil change, if you have had regular maintenance. thank you

again my review is hidden with other good reviews and i am…read moreoffered to be the first review show the reviews there are multiple reviews and they are hidden