This place sucks I took my truck to have Oracles put in they sold them to me for $400. I did it…read morethrough snap finance they got paid right away . But made me wait for the lights to come in almost two weeks to get them installed they kept telling to bring my truck in and they would install and then in the late evening they would tell me to pick up my truck that they did not have time to install. I finally got them installed after three tries, I was excited , they explained that there was a year warranty but 11 months later one of the lights burnt out. I went back and they said my warranty was up. I had to show them my receipt And finally they agreed to replace but now I cannot get them to install them. They told me to take my truck at 9am. I went back at twelve and explained that I needed my truck back before five , he said they were really busy but maybe Monday would work. I have been waiting a month for the lights to show up and now I have to wait again. Why tell someone to be at your location at 9am so you can not work on it. Makes no sense to me. I bought Led lights for my headlights and I had my stereo equipment installed. I have spent a good amount there. I do not understand what ever happened to customer service. I am tired of being nice , I just cannot do this anymore I will find some else. There is no communication, they say we will call and you never get a call back.

Purchased an alternator from Cost Less and had it replaced in their parking lot only to find that…read moremy car still didn't work. I had to have it towed to my mechanic where he found the alternator purchased from them was bad. Per my mechanic, that was my first mistake. He added that they had horrible customer service and they weren't going to like me telling them their part was bad. HE WAS ABSOLUTELY CORRECT! They did not want to give me a refund; stating that their policy is no refunds on parts that were already installed. How was I supposed to know it was bad before installing??? I had to argue with them and they stated they had to confirm their alternator was bad. They were supposed to contact me the next morning, but instead they avoided me. They eventually ended up refunding me my money and stated they had it tested and it was good. But my car worked perfectly fine with a new alternator from Tucson Alternator where they tested the old one and confirmed it was bad. They also charged me a 15% restocking fee.... for their BAD alternator!!! Instead of apologizing for the inconvenience, a week without my car, a tow fee of $130 and labor for my mechanic when it could've been fixed that same day in their parking lot if their part was good; they were the ones upset at me. Horrible experience. Highly recommend everywhere else except COST LESS!

Great prices for my Car and may I add .the great customer service when I arrived for my car…read moreparts.fast and reasonable

Fat dudes that don't know how to do anything, why work in a place where your not educated about…read morecars , the least they can do is find a car part and they still can't do the simplest things . Crazy hiring manager should be fired .

Edward working the shift around 2:30 pm was extremely rude , beyond unprofessional as I will…read morecontacting someone higher than this Edward. His unprofessional rude treatment was uncalled for.

very rude! manager is super rude, got mad at ME cause my refund wouldn't go back on my card-due to…read morehis computer-not my fault!) and he had to give me cash, then tried to short me and said he didn't have pennies to give me. I didn't take no for an answer, not my problem, round UP and give me my money! then manager went to his car to get change and threw it on counter! HORRIBLE. STOP ACTING LIKE A BRAT OF CHILD. can't stand this store location!

Every Auto Zone I've patronized has done minor installations for me--wipers, batteries, taillights,…read moreetc--except this location! Clerk explained to me that "it's a courtesy." Hmmm...you bet...

I could not have asked for a better experience. Javier helped me trouble shoot what my battery…read morekeeps dying, set me uo with a new alternator & belt & even recommended a great mechanic to do the work! I will be back for all my vehicle needs! Thanks Javier !

Called and spoke to a woman , she was rude and unprofessional. They are not helpful and uneducated…read morein what their job duties are .

Leonardo was brilliant in helping my husband with headlight bulbs…read more It was just after a big storm and Leonardo graciously offered to change the bulbs himself. The store was clean and had everything you needed for automotive repairs and super supportive associates ready to help at a drop of a hat.

Super grateful for the manager! I didn't catch his name but he is incredibly helpful and…read moreresourceful. Some warning lights came up on my car and I asked one of the employees to see if they could run their diagnostic machine to see if any codes came up. The initial employee was able to run the diagnostic code but was not very helpful in interpreting the results or next steps. Fortunately we asked the manager for help who quickly recommended a cheap remedy- an engine cleaner solution. And it worked! Very grateful for his assistance and highly recommend this location because of him.

Alan m was amazing! He helped us out so much with our new battery. Made everything go smoothly…read more That man Should definitely get a raise!!!

I came into this AutoZone location on 12/31/2023 for a check engine light to be read. The staff…read morehere were responsive and efficient. I was able to get the check engine light scanned and read for free. The recommend part from being scanned was in stock and came with a lifetime warranty. I was able to quickly and easily repair the needed part on my vehicle. Thanks team here for your swift help.

Came here to get pricing on one weld I needed for my 4" turbo back exhaust on my 06 F350. Guy says…read more$170. I laughed because there's no way one weld could cost $170. He asks me "what do you want to pay" and states how about $110. Insanity. DO NOT COME HERE. He makes up prices based on how he feels that day. I went to dynamic emission repair and he did it professionally for $45. Highly recommend them instead.

Do NOT go to Performance Muffler. The owner, Vino, is a scammer who will drain your money without…read moreever fixing the real problem. I brought my Honda Pilot in for a catalytic converter issue, and from day one the problem was never resolved. Vino claimed he replaced my catalytic converter, yet my check engine light never turned off. Instead of properly diagnosing and fixing the issue, he kept pushing me to replace parts that were never the problem; O2 sensors, spark plugs, timing belt with a full install kit--costing me thousands of dollars. After all that, my car was still exactly the same. Every time I brought the car back, he would point to a new issue instead of addressing the catalytic converter. He even claimed that someone removed material from my catalytic converter which is impossible because no one touched it except him. I later took my car to the dealership for a proper diagnosis, and they confirmed that Vino installed an aftermarket catalytic converter that did NOT fit my car properly. It caused a small exhaust leak and was even touching the shaft. That's why the problem never went away. This was the wrong part for my vehicle. To make things worse, the last time I dropped my car off, he suddenly claimed my battery wasn't starting. That made no sense because I drove the car to his shop with zero issues. After he touched it, the car wouldn't start even after trying to jump it. I honestly don't know what he did, but every time he works on my car, something new magically "breaks." I immediately took the car to AutoZone near his shop, and they tested the battery. The battery was perfectly fine and did not need replacement. Bottom line: this shop is dishonest. Vino will gaslight you, upsell unnecessary repairs, install incorrect parts, and never fix the real issue. I dropped my car off multiple times and nothing was ever fixed. And now, he doesn't wanna take my car and fix it even I still have the warranty on him. He just left my car high and dry. I definitely take this to legal matters. DO NOT GO TO THIS SHOP. The owner is a fraud and not a trustworthy mechanic. Save your money and your car go somewhere else. ******BEWARE OF VINO THE OWNER OF PERFORMANCE MUFFLER ON 6th AVE. HE'S A BIG FRAUD AND SCAM. HE WILL MAKE YOU PAY MORE MONEY WITHOUT EVER FIXING THE PROBLEM ON YOUR CAR*******

Whenever I need something from my car, O'Reilly is one of the places I tend to go to the staff is…read morealways extremely friendly and helpful and assist me with every part that I need without any hesitation This particular O'Reillys I've gone too many times they've been put on my new wiper blades for me. One guy even changed my headlight when I needed it to be changed.

The battery light came lit on my dash yesterday. I came into O'Reilly today to buy a battery. The…read moretechnician could have sold a battery to me and sent me out the door...but instead he took the time to check my battery, starter and alternator. Low and behold, it was not the battery, but the alternator. I so appreciate the integrity and great customer service at this store!

The only problem with NAPA is that they are not located on every corner like many other auto parts…read morestores, and they tend to be pricier. So, yes, sometimes I go other places because I'm lazy and cheap. However, if I have questions, I go to Napa because they seem to only employ people who understand how vehicles work. They never sell you the wrong part or a part that doesn't work in the first place. (Boy, do I ever have stories about those experiences, and always at a place that rhymes with Lotto Prone, but I digress.) Also, if you need something that most of the other places don't carry, you might find it at NAPA. Last time I was there, a guy named Richard waited on me. Although I wasn't all full of questions this time, he was friendly, personable, and patient. It's worth the trip to patronize NAPA.

So I used to like getting my parts from Merles...they were accurate; the variety of branded parts…read morewere all generally good; the people there were helpful and it seemed like they really wanted your business. FF to 2026: the sign still says Merles but that's where it ends - with a sign. I have been working on my own cars for almost fifty years thanks to my dad. Why 1 star out of 5? Well be forewarned when you order something from napaonline.com, you are taking a gamble. If it doesn't show up, you are on your own. They use UPS so there's the 1st problem. When UPS drops your claim (for lost package) for no good reason, the brick and mortar Napa store will NOT help. They have no process to recover your funds, they are not interested in you, the customer walking out the door as a satisfied customer. "Google for the online customer care. " is I was told. Excuse me?? I wont be gambling with my purchases anymore. This sucker is done with Napa forever.