Purchased an alternator from Cost Less and had it replaced in their parking lot only to find that…read moremy car still didn't work. I had to have it towed to my mechanic where he found the alternator purchased from them was bad. Per my mechanic, that was my first mistake. He added that they had horrible customer service and they weren't going to like me telling them their part was bad. HE WAS ABSOLUTELY CORRECT! They did not want to give me a refund; stating that their policy is no refunds on parts that were already installed. How was I supposed to know it was bad before installing??? I had to argue with them and they stated they had to confirm their alternator was bad. They were supposed to contact me the next morning, but instead they avoided me. They eventually ended up refunding me my money and stated they had it tested and it was good. But my car worked perfectly fine with a new alternator from Tucson Alternator where they tested the old one and confirmed it was bad. They also charged me a 15% restocking fee.... for their BAD alternator!!! Instead of apologizing for the inconvenience, a week without my car, a tow fee of $130 and labor for my mechanic when it could've been fixed that same day in their parking lot if their part was good; they were the ones upset at me. Horrible experience. Highly recommend everywhere else except COST LESS!

Great prices for my Car and may I add .the great customer service when I arrived for my car…read moreparts.fast and reasonable

Fat dudes that don't know how to do anything, why work in a place where your not educated about…read morecars , the least they can do is find a car part and they still can't do the simplest things . Crazy hiring manager should be fired .

Edward working the shift around 2:30 pm was extremely rude , beyond unprofessional as I will…read morecontacting someone higher than this Edward. His unprofessional rude treatment was uncalled for.

very rude! manager is super rude, got mad at ME cause my refund wouldn't go back on my card-due to…read morehis computer-not my fault!) and he had to give me cash, then tried to short me and said he didn't have pennies to give me. I didn't take no for an answer, not my problem, round UP and give me my money! then manager went to his car to get change and threw it on counter! HORRIBLE. STOP ACTING LIKE A BRAT OF CHILD. can't stand this store location!

Every Auto Zone I've patronized has done minor installations for me--wipers, batteries, taillights,…read moreetc--except this location! Clerk explained to me that "it's a courtesy." Hmmm...you bet...

I could not have asked for a better experience. Javier helped me trouble shoot what my battery…read morekeeps dying, set me uo with a new alternator & belt & even recommended a great mechanic to do the work! I will be back for all my vehicle needs! Thanks Javier !

Called and spoke to a woman , she was rude and unprofessional. They are not helpful and uneducated…read morein what their job duties are .

Leonardo was brilliant in helping my husband with headlight bulbs…read more It was just after a big storm and Leonardo graciously offered to change the bulbs himself. The store was clean and had everything you needed for automotive repairs and super supportive associates ready to help at a drop of a hat.

Super grateful for the manager! I didn't catch his name but he is incredibly helpful and…read moreresourceful. Some warning lights came up on my car and I asked one of the employees to see if they could run their diagnostic machine to see if any codes came up. The initial employee was able to run the diagnostic code but was not very helpful in interpreting the results or next steps. Fortunately we asked the manager for help who quickly recommended a cheap remedy- an engine cleaner solution. And it worked! Very grateful for his assistance and highly recommend this location because of him.

Alan m was amazing! He helped us out so much with our new battery. Made everything go smoothly…read more That man Should definitely get a raise!!!

I came into this AutoZone location on 12/31/2023 for a check engine light to be read. The staff…read morehere were responsive and efficient. I was able to get the check engine light scanned and read for free. The recommend part from being scanned was in stock and came with a lifetime warranty. I was able to quickly and easily repair the needed part on my vehicle. Thanks team here for your swift help.

Came here to get pricing on one weld I needed for my 4" turbo back exhaust on my 06 F350. Guy says…read more$170. I laughed because there's no way one weld could cost $170. He asks me "what do you want to pay" and states how about $110. Insanity. DO NOT COME HERE. He makes up prices based on how he feels that day. I went to dynamic emission repair and he did it professionally for $45. Highly recommend them instead.

Do NOT go to Performance Muffler. The owner, Vino, is a scammer who will drain your money without…read moreever fixing the real problem. I brought my Honda Pilot in for a catalytic converter issue, and from day one the problem was never resolved. Vino claimed he replaced my catalytic converter, yet my check engine light never turned off. Instead of properly diagnosing and fixing the issue, he kept pushing me to replace parts that were never the problem; O2 sensors, spark plugs, timing belt with a full install kit--costing me thousands of dollars. After all that, my car was still exactly the same. Every time I brought the car back, he would point to a new issue instead of addressing the catalytic converter. He even claimed that someone removed material from my catalytic converter which is impossible because no one touched it except him. I later took my car to the dealership for a proper diagnosis, and they confirmed that Vino installed an aftermarket catalytic converter that did NOT fit my car properly. It caused a small exhaust leak and was even touching the shaft. That's why the problem never went away. This was the wrong part for my vehicle. To make things worse, the last time I dropped my car off, he suddenly claimed my battery wasn't starting. That made no sense because I drove the car to his shop with zero issues. After he touched it, the car wouldn't start even after trying to jump it. I honestly don't know what he did, but every time he works on my car, something new magically "breaks." I immediately took the car to AutoZone near his shop, and they tested the battery. The battery was perfectly fine and did not need replacement. Bottom line: this shop is dishonest. Vino will gaslight you, upsell unnecessary repairs, install incorrect parts, and never fix the real issue. I dropped my car off multiple times and nothing was ever fixed. And now, he doesn't wanna take my car and fix it even I still have the warranty on him. He just left my car high and dry. I definitely take this to legal matters. DO NOT GO TO THIS SHOP. The owner is a fraud and not a trustworthy mechanic. Save your money and your car go somewhere else. ******BEWARE OF VINO THE OWNER OF PERFORMANCE MUFFLER ON 6th AVE. HE'S A BIG FRAUD AND SCAM. HE WILL MAKE YOU PAY MORE MONEY WITHOUT EVER FIXING THE PROBLEM ON YOUR CAR*******

They've recently moved from this location to St. Mary's and Silverbell. Dakota helped me out by…read moretotting the battery to my car. (I had just got over a strain from removing the old battery)...What do they put in them things, jeeeez!

Whenever I need something from my car, O'Reilly is one of the places I tend to go to the staff is…read morealways extremely friendly and helpful and assist me with every part that I need without any hesitation This particular O'Reillys I've gone too many times they've been put on my new wiper blades for me. One guy even changed my headlight when I needed it to be changed.