Can't say enough about Cactus Auto! I'd give them 6 or 7 stars if that was possible. They are one…read moreof two Kelley Blue Book (KBB) dealers that come up here in Tucson, when you get a KBB quote online. They gave me exactly the price that KBB quoted me on my 13-year-old Toyota Corolla. It was a seamless, quick process, and I walked away with a check for my car, and they even provided me a ride home. Shout out to Zander who inspected my vehicle, and had a check cut for me in less than 30 minutes. Very impressed with how easy he made the process. No sitting in back rooms and back and forth checking with a mysterious "sales manager". And no ridiculous lowballing on what was offered by KBB. Also, Vanessa was the one who answers the phone and I met her briefly as well. She's high energy and seems to have terrific customer service skills. Also met Tommy when I first arrived. Can't say enough about Cactus Auto and their professionalism, energy and eagerness to treat customers well. Pretty good chance you'll be treated very well there and be satisfied with the outcome!

Recently visited this dealership because I received a mail lottery ticket, and it stated I won a…read moreprize. When I went to the dealership, they tried using my confirmation code to match the number on the board and said I didn't win and said they also ran out of earbuds to give to people who didn't win. I stated that the serial number determines the prize awarded, but they disagreed, even though it says it on the ad. When I was getting ready to leave, another employee talked to me and confirmed that it is the serial number you need to compare to the board, so no one at this place has the same information theyre sharing to people. Regardless, I made sure to compare the serial number to the board and didn't see a match either for some reason. My question is, What is the point of having the lottery card game and saying you need to match the symbols if it doesn't mean that you're going to win anything? That's false advertising. Additionally, I also called the "winners call" number (since I thought I won something since I had a match across on the lottery ticket) and entered in my confirmation code, and the line confirmed that I won a prize and it's been reserved, but why even have that number and make the person go through all these steps if the dealership says you lose anyway? Your ad is incredibly misleading and if you made tickets for everyone to "win" just so that they could come down to your dealership for a prize that doesn't exist, then that is super lame. If this is how your business operates, I can't imagine what sketchy "promotions" you'll lie to people about in order for them to buy a car. TLDR; business sent out lottery tickets and I got all 6 in a row; called the line and it confirmed I won a prize, went to dealership and they gave me incorrect information and also told me I didn't win anything and they ran out of consolation earbuds.

I had a great experience at Carmax. The saleman was knowledgeable and friendly. You might spend a…read morelittle more than another used car dealership, BUT the quality of vehicles at Carmax is so much better. Don't get burned, go to Carmax.

These people are very dishonest. I needed a new fuel efficient car- so with the low key reputation…read moreof Carmax, they were one of my first stops. I found a car that was very close to what I wanted and the physical location of the vehicle was in California. It was 161.96 to transfer the car from Palmdale to Tucson. I paid that fee on 08/31. On 09/04, I was notified that the car had arrived in Tucson. Because of the holiday, I called in on 09/08. When I was connected with a representative, they let me know that even tho I had paid to have the car transferred, the car was not reserved in my name and anyone could buy it. I let the representative know this was disconcerting because I was told that the car would be reserved throughout the process. When we began the "financial" process, it was determined that the rates I was quoted during pre qualification were not even CLOSE to what the real numbers were. If I had seen these numbers initially, I would have never paid to have the car shipped in the first place. This is classic bait and switch so they can get extra funding to move their inventory around. Fuel costs are high so they get extra money from consumers like me by baiting us in with unrealistic numbers on their "Pre Qualification". When the poor consumer learns of the "real" numbers, either they bite the bullet and pay, or walk away. I called in to their "Customer Relations" department and tried to get a refund. They laughed and told me there was zero possibility of that happening. I walked away and I am so glad I did. I did the deal with Carvana. The rates I was quoted with Carvana stayed true throughout the entire process. No bait and switch. And oh-- the downpayment was lower with Carvana and APR was a great deal lower. Skip this place. They are scammers. Do yourself a favor and either go with a old fashioned dealer or go with Carvana.

Bought multiple cars from Paul and Goliath. Absolutely awesome!…read more A few weeks ago - my 21 year old van died. I called Paul and asked if he had something. He gave me some choices, and one of his of his people came and got me with a Sienna. I drove it a while and ended up buying a great used 2017 Sienna! He made the sale this time before I set foot on the lot. I've bought many vehicles in my life. Goliath (Paul!) is the only dealer I've trusted. He stands behind what he sells. I will be back next time I or my family needs a car.

My daughter suggested we go to Goliath Auto Sales because of all the rave reviews. After my…read moreexperience there with Paul, I would never consider going anywhere else. The customer service is unmatched anywhere. Even after buying the car, Paul has been there to answer my questions and address any issue I think I have. The level of trust that I have with this company is above and beyond anything I've ever experienced.

Just want to give kudos to Adam and Ryan in the service department. I road an hour and a half to…read moreget my radio flashed. There was a bit of confusion about when it should be done, before or after amp install. Instead of telling me no and sending me on my way, Adam went online and researched the process, along with asking Ryan. Although Ryan stated that he had plenty of experience doing audio installations, he stayed open to new information. In the end, the service was completed and I was thoroughly impressed with customer service. Adam and Ryan are proof that quality customer service still exists.

Fantastic ! WB9PRG recommends this place…read more I bought 2 new helmets, and they helped me install the headsets on them . Thank you

Great experience working with Jerry. He found me a great vehicle on short notice and made the…read moreprocess very straightforward. Highly recommend him the next time you are looking for a vehicle. Professional, honest, and a pleasure to work with.

The idea of having to shop for a new car has always been overwhelming. Dealing with pushy salesmen,…read morefinance departments, stressful negotiations... Working with Jerry at Auto Executives made what I thought would be a dreadful process, into an easy and stress free experience. He was extremely knowledgeable and patient with every doubt, worry, and question I had. Unlike most salesman, he cared about getting the car that worked best for me rather then only focusing on his commission. I would recommend no one else but Auto Executives.

Jan 8, 2021 I brought my Hyundai Sante Fe in to replace the Regulator in my rear passenger side…read morewindow because it had fallen into the door assembly and would not come back up. I have been a customer of Prestige for over a decade, but have to go on record to describe the unprofessional way I was treated and the mechanical mistake that was made. The mechanical mistake that was made was that after replacing the window regulator, the rear passenger side door was permanantly locked. It would not open manually or remotely. I discovered this the next day and called the shop. The unprofessionalism came from the owner, Brad, who first gave me a hard time about asking to be driven back to my house while they had the car for the repair. He tried to use COVID restrictions and the distance as reasons why he was not comfortable with this. I found this unusual because he has had someone take me to my place of work and even loaned me a car for the day in the past. The other unprofessional behavior came when I had to make a second trip to the shop due to the mechanic's error and was told it was too late in the day to have that error corrected, so I had to come back a third time. The last bit of poor customer service came when Brad did not respond to my email in which I expressed my disappointment in his 'attitude' and also reported that the mechanic had left black marks/stains on the rear seat when he had the car to correct his own mistake. There was no offer to see the stains, clean them or discount the service. I will be looking for another place to get my auto service.

Working with Brad at Prestige Auto was great. He responded to my request for quote on a new…read morealternator, thru yelp, in minutes, even though it was a holiday. His price was on par with other private shops and about half the chain and dealer shops. He didn't try to sell me crap I don't need. But did do a complimentary point inspection, and noticed my brakes needed changed, which I was aware of but putting off. He changed the pads and when they found the rotors couldn't be turned, he put on new at cost so it would stay with-in his quoted cost. Overall, great experience and very easy to work with. Be aware that the sign outside if for Starr, same thing I guess.

great customer service and friendly people who are willing to help you out with your questions or…read moreconcerns

Read the reviews before you purchase anything. Heavily…read moreinflated prices differing from your online quote. The general manager is confused about all the negative reviews. What a joke! Go to ANY other dealership.

Can't say enough positive things about Crown Concepts and Crown Racing. Their racing division is…read moreabsolutely top notch, and their customs division consistently delivers outstanding projects. I've witnessed at least a dozen (and definitely more) completed projects that have repeatedly blown me away. Billy, their Customs Division lead, could not be better suited for his role. Incredible technician. I worked extensively with Crown's race program for a number of years, and I cannot overstate the value they add when it comes to track support as well as race car care and maintenance. Their engineering team and its respective engineers, Joey, Curtis, and Aaron, are incredibly knowledgeable, and consistently deliver 'hard-to-explain,' or mechanically complex technical information in a way that makes it, somehow, easily digestible. Matt, the lead for Crown's Racing Division, has an insane amount of knowledge and a crazy extensive background in technical experience. Especially during high-stress or time-sensitive circumstances (i.e. mid-race at a Radical Cup weekend), he consistently comes up with creative solutions for unexpected challenges on the fly. He and Justin do a stellar job of leading the rest of the race technician team (gotta give Rich a shoutout here, incredibly talented technician and mechanic), and the proof's in the pudding. Consistently swept podiums at Radical Cup events, month after month, and year over year. Just look at the standings. Whether you're in a Porsche Cup car, a Radical, or an LMP3, these guys have you covered. If I could give 6 stars, I would. Joey, Curtis, Ryan, and Ted have done such an impeccable job of creating a team-oriented and family-like culture at Crown. It's been amazing to watch the team grow and evolve, and to see their repeated successes pile up. Put your trust in these guys, no one does it better. Cheers, gents!

I've called and visited a total of 4 times to get a small estimate on my car to replace a valve…read morecover for a power coated one. I have yet to get the quote but based on what I'm reading I bet it won't be less than $2000 at least. My dealership won't do it for whatever reason even when I bought the products and car from them. This job should be at least 2 hours to do. So at $200/hr which is high imho, I would be willing to pay that but I don't know what they would charge since I haven't received a call back and i have reached out 3 different times and 1 person visit just to be ignored. (Oh so and so isn't in but they will call you back.) It seems they want only high end custom jobs. Nice looking place though.

I have the good fortune of owning two Honda vehicles. I purchased a gently used car from AutoNation…read moreHonda and get my car serviced at this location since they sold me a forever car battery in 2019. Before moving to Arizona, I was under the impression car batteries would last for 3 to 5 years because that's how long they lasted when I was growing up. In Tucson, the heat shorten the battery life significantly and so the forever program means they replaced the battery every other year, and I schedule an appointment for a new one. On this particular occasion, I brought my car in to get serviced as there was a recall on the fuel pump for my car and I was able to schedule an appointment at the day of my convenience. In the past I could work in the Customer Service area as they had a desk so you could set up your laptop at work. This day they ordered me Lyft to take me home, since the job was to take 4-5 hours. I was sent updated photos by text on the status of my car and a multi point inspection summary. After picking up my car, they actually called saying would I be interested in selling my car cause they wanted a car just like that, hoping to get me into a nicer newer one.. in the past when I have had to wait they have ice cream in the lobby for free for patron so silly as it may seem I always seem like excited to see that ice cream cooler. John and Corey have always been very nice and professional in the service department. In the past with other dealerships I dreaded getting my car serviced but here they really want me as a customer for life. The employees are sure to make sure I've been helped.

I put in a single inquiry over a month ago and these people have been spam calling me multiple…read moretimes a week no matter how many times I've told them to stop. Be VERY careful about sharing your contact information with this company unless you'd like to experience the same.

They say cars aren't museums and should be driven out in the elements, but I say, why not do both?…read more Three years ago, I started doing some research on local detailers specializing in ceramic coatings here in Tucson. Cool Auto had great reviews and many of them were personally answered by their owner, Cassandra. When I called for more information, sure enough, Cassandra answered the phone and took the time to explain all my options and invited me to see their shop at any time. I found her prices were fair and her shop was full of beautifully detailed cars and professional folks when I visited. I booked an appointment immediately. Over the years, Cassandra and her crew have expanded their offerings, now installing PPF and window tint to go along with their expert paint correction, detailing, and ceramic applications. Over the years, they have handled paint chips, door scratches, water spots and maintained my car's finish perfectly. Their prices are fair and they get the job done right, every time. It's rare these days, but after three years visiting her shop, I trust and believe it when they say they care about their customers' cars and happiness. I've brought the membership, I get my ceramic coating maintained every year, and eventually, I'll replace the original PPF on my bumper at Cool Auto as well. If you appreciate someone looking after your baby just like you would, Cool Auto is the place to go.

I had an excellent experience here. They did a truly thorough job restoring my vehicle inside and…read moreout, far beyond what I expected given the damage and wear. The headlights, leather, and overall condition look almost brand new. My grandfather, who owned the car before me, didn't even recognize it when I showed him photos -- that's how dramatic the difference was. They had really great customer service the entire time my car was in there. The owner was very down to earth, and it really make me feel very comfortable. They were patient and flexible with my schedule, and I really appreciated that. Once I finally got the car in, they took great care of it. I'm genuinely happy with the results and would 100% recommend them. I definitely will be coming back for the future especially when i'm ready to get my car painted that I can afford it due to the side fender paint that has been fading for some time.