I had a great experience at Carmax. The saleman was knowledgeable and friendly. You might spend a…read morelittle more than another used car dealership, BUT the quality of vehicles at Carmax is so much better. Don't get burned, go to Carmax.

These people are very dishonest. I needed a new fuel efficient car- so with the low key reputation…read moreof Carmax, they were one of my first stops. I found a car that was very close to what I wanted and the physical location of the vehicle was in California. It was 161.96 to transfer the car from Palmdale to Tucson. I paid that fee on 08/31. On 09/04, I was notified that the car had arrived in Tucson. Because of the holiday, I called in on 09/08. When I was connected with a representative, they let me know that even tho I had paid to have the car transferred, the car was not reserved in my name and anyone could buy it. I let the representative know this was disconcerting because I was told that the car would be reserved throughout the process. When we began the "financial" process, it was determined that the rates I was quoted during pre qualification were not even CLOSE to what the real numbers were. If I had seen these numbers initially, I would have never paid to have the car shipped in the first place. This is classic bait and switch so they can get extra funding to move their inventory around. Fuel costs are high so they get extra money from consumers like me by baiting us in with unrealistic numbers on their "Pre Qualification". When the poor consumer learns of the "real" numbers, either they bite the bullet and pay, or walk away. I called in to their "Customer Relations" department and tried to get a refund. They laughed and told me there was zero possibility of that happening. I walked away and I am so glad I did. I did the deal with Carvana. The rates I was quoted with Carvana stayed true throughout the entire process. No bait and switch. And oh-- the downpayment was lower with Carvana and APR was a great deal lower. Skip this place. They are scammers. Do yourself a favor and either go with a old fashioned dealer or go with Carvana.

Can't say enough about Cactus Auto! I'd give them 6 or 7 stars if that was possible. They are one…read moreof two Kelley Blue Book (KBB) dealers that come up here in Tucson, when you get a KBB quote online. They gave me exactly the price that KBB quoted me on my 13-year-old Toyota Corolla. It was a seamless, quick process, and I walked away with a check for my car, and they even provided me a ride home. Shout out to Zander who inspected my vehicle, and had a check cut for me in less than 30 minutes. Very impressed with how easy he made the process. No sitting in back rooms and back and forth checking with a mysterious "sales manager". And no ridiculous lowballing on what was offered by KBB. Also, Vanessa was the one who answers the phone and I met her briefly as well. She's high energy and seems to have terrific customer service skills. Also met Tommy when I first arrived. Can't say enough about Cactus Auto and their professionalism, energy and eagerness to treat customers well. Pretty good chance you'll be treated very well there and be satisfied with the outcome!

Recently visited this dealership because I received a mail lottery ticket, and it stated I won a…read moreprize. When I went to the dealership, they tried using my confirmation code to match the number on the board and said I didn't win and said they also ran out of earbuds to give to people who didn't win. I stated that the serial number determines the prize awarded, but they disagreed, even though it says it on the ad. When I was getting ready to leave, another employee talked to me and confirmed that it is the serial number you need to compare to the board, so no one at this place has the same information theyre sharing to people. Regardless, I made sure to compare the serial number to the board and didn't see a match either for some reason. My question is, What is the point of having the lottery card game and saying you need to match the symbols if it doesn't mean that you're going to win anything? That's false advertising. Additionally, I also called the "winners call" number (since I thought I won something since I had a match across on the lottery ticket) and entered in my confirmation code, and the line confirmed that I won a prize and it's been reserved, but why even have that number and make the person go through all these steps if the dealership says you lose anyway? Your ad is incredibly misleading and if you made tickets for everyone to "win" just so that they could come down to your dealership for a prize that doesn't exist, then that is super lame. If this is how your business operates, I can't imagine what sketchy "promotions" you'll lie to people about in order for them to buy a car. TLDR; business sent out lottery tickets and I got all 6 in a row; called the line and it confirmed I won a prize, went to dealership and they gave me incorrect information and also told me I didn't win anything and they ran out of consolation earbuds.

Great experience working with Jerry. He found me a great vehicle on short notice and made the…read moreprocess very straightforward. Highly recommend him the next time you are looking for a vehicle. Professional, honest, and a pleasure to work with.

The idea of having to shop for a new car has always been overwhelming. Dealing with pushy salesmen,…read morefinance departments, stressful negotiations... Working with Jerry at Auto Executives made what I thought would be a dreadful process, into an easy and stress free experience. He was extremely knowledgeable and patient with every doubt, worry, and question I had. Unlike most salesman, he cared about getting the car that worked best for me rather then only focusing on his commission. I would recommend no one else but Auto Executives.

I am unable to park my vehicle in the garage and I have big Pack Rat problem. The rats would get…read morein the engine compartment and would poop and urine every where. Needless to say a big mess. Mike made the engine and the wax job look like it just come off the showroom floor. And a fair price. Thanks Mike and Kim. Boomer/Sooner. Larry

Mike does top line work in every type of vehicle. He has done work on my vehicles and watercraft…read morewithout flaw. A repair was needed in the fiberglass and it came out perfectly. Color sanded to ensure match

Chris very helpful in parts today thank you ! Never been…read morehere before , very new , modern , very comfortable customer lounge as expected . Didn't " hang out" , staff friendly . I believe it's connected to Royal Lexus on speedway ? The owner big university of Arizona men's basketball supporter . The grandson played a role a couple years back & owner grandfather was close friends with legendary coach Lute Olson . Very local connections " for what it's worth?"

Mike Bores..Piss poor customer service. We left you 3 voicemails and still no contact back. We…read morepurchased a 2026 Lexus TX and have yet to enjoy it because it has a recall. Mike stop hiding from us.

Amazing service. Drop off, Pick up - friendly and…read moreaccommodating. Our first exp renting a cart for family visit. Grandkids and their parent had a lot of fun!!

We've purchased several carts from here. We also have our carts maintained here. Mike is very…read moreknowledgeable and helpful. I can't speak highly enough of this business and the owners!

First time using Surf Thru Express Car Wash. They promoted a free car wash for healthcare workers…read moreon Instagram so I gave them a try. The car wash was quick but did a great job on cleaning my car. Unlike other car washes, I thought it cleaned the exterior gently. The attendant was friendly and offered a free scent for the air vent. Great experience and I would try again.

Something is usually out of service, towels are usually empty and you have to find an employee to…read morerefill them. The wash just doesn't get your car clean anymore. I used to get the ultimate and would pull out with dirt spot still all over my car. Sad because they were the first on the northwest side and now they are not and have been passed up by all that have come after.

why are they only open when the rest of the normies have to be at work? no weekends? guess they…read moredont like money!

Great place to go if you need a part and you don't want to pay full price from a dealer or auto…read morestore. The guys were really helpful and did not treat me poorly because I was a woman. Looking back, buying my part there saved me a few hundred dollars! I have sent a few of my friends and they have also been really happy with the service and the prices. They also offer body work services, painting and some basic repairs. There is no way I will go back to the dealer after finding this place. Thanks Chuck! I will be back!

Mabel was very rude, she raised the price on everything I was quoted for before I pulled it. Very…read moreunprofessional and rude...

They have a LOT of dodge Chargers, and the parts fit my Dodge Magnum! Making me type 85 characters…read moreis hit bullshit though. I don't like being told to type more. Fuck you.

Precision Toyota -- bought my first car here today. Funny enough, not a Toyota, but a BMW…read more Overall, the experience was great. The GM, Mr. Stewart, was very kind and professional, and the best salesman of all time has to be Ryan Moore. Ask for him if you go there -- incredibly smart, patient, and helpful throughout the entire process. However, if there's any talk about a manager and you hear the name Loui/Louis... run the other direction. A previous manager had already given us a lower number, but once Loui realized the earlier offer , he refused to honor it. Instead of working with us, he let his ego get in the way, walked out of the conversation, and because of that, we didn't buy the car that day. Ironically, we called the next day, explained the situation, and they fixed the price anyway. So Loui, if you're reading this... guess who got the price you said was impossible? Moral of the story: Precision Toyota = great. Mr. Stewart = great. Ryan Moore = the GOAT. Loui = no bueno

The Sales Manager was very rude when I complained about the severe shaking of the car and was very…read morereluctant to have the Service Dept. look into the problem. After servicing, the problem was fixed; however, the rear brake still squeaked. I didn't want to deal with the dealership again, so I got it fixed at an authorized repair shop. Also, I had to escalate a return request from the Sales Manager to the General Manager to get my request rectified, after at least 5 prior requests. Finally, I received my refund. Then- I discovered that the finance department ran many more than the standard number of financing requests. My credit score took a big hit for this. When I finally traded in the Honda I purchased at Precision, the other dealership told me this is absolutely NOT industry standard. The initial car salesman was not well versed with Hondas and seemed apathetic when demonstrating the car's features. I was thrilled with the customer service I received from Kristen. However, it took a substantial amount of my time & effort to get to the General Manager. I would NOT RECOMMEND purchasing a car at Precision Toyota of Tucson. And avoid David Molina at all costs, especially if you're a single woman!