Punchline: just took my vehicle for its first oil change 3 months after purchase and the mechanic…read morewas swooning. He said every single thing on this car under the hood is like brand new and the motor surely doesnt have 150k miles even though the vehicle does. He literally said "where did you buy this? I would buy a car from them in a heart beat." Longer version: First off, I wanted to wait several months before posting this (hate seeing used car dealer reviews the day after a purchase!). My experience buying was excellent but more importantly the car has been excellent. I bought a 2006 toyota highlander with about 150k miles back in July. I since moved to chandler and brought the car back when I thought I had a headlight issue that in the end was just me not knowing how to use the car. Mike not only showed me how to use it (embarriaing lol) but when he realized I now live out of town and we miscommunicated about it (he thought I was just visiting chandler due to a poorly worded text on my part), he felt so bad he insisted I take $40 to fill my tank. That was so kind. Lastly the experience of buying the car was optional as well. No games or gimmicks, fair prices, and mike and his wife (sorry forgot her name) were kind and even told me to go home and think about it if I wasnt sure. Highly recommend.

Mike and Jaime are both gems! They are basically family now, especially since my whole family goes…read moreto them for our car needs! Mike likes to keep the old part to show what was wrong and what he changed. Prices have been reasonable and fair. Highly recommend!

I needed to replace my car quickly after it was declared a total loss. Since I had a rental through…read morethem, these guys reached out and offered me the opportunity to check out their inventory. I was a little skeptical at first, but they made the process easy. I was able to test-drive two cars of my choice and ended up going with the second one. The price was fair, and the financing process was incredibly fast, one hour tops! My salesman, Brandon, was great! He was helpful throughout the process and was able to get me the lowest interest rate available. They also made things even more convenient by allowing me to drop off my rental car right there at the dealership. So far, I'm very happy with my new car and the overall experience. They made what could have been a stressful process smooth and hassle-free. Definitely a positive experience. So far, I'm very happy with my new car and the overall experience. Definitely a positive experience during a stressful time!

My family's experience was so bad, I had to write this warning so people can make an informed…read moredecision on whether they want to take the chance. My family and I have purchased three vehicles with Enterprise at the Speedway location in Tucson. In 2017, I purchased my first vehicle with Enterprise, and it was such a smooth and easy experience that when my wife was ready to purchase a vehicle in 2024, we chose to work with Enterprise again. The experience with purchasing my wife's car was mostly smooth, but we did have our first encounter with the manager of this location, Robby. I don't have enough characters in this review to give all the details, but long story short Robby displayed aggressive behavior in attempting to strong arm my wife into paying for something Enterprise agreed to pay for on the day of sale. After reflecting on my most recent experience with Robby, this seems to be a tactic he frequently uses. Despite the initial encounter with Robby, we were still satisfied enough with our experience and the cars we purchased to recommend friends and family to utilize Enterprise for their car purchasing needs. We were so satisfied that we decided to utilize Enterprise for a third time in 2026 to trade in my first vehicle and purchase a newer one. The sales representative we worked with was fairly new at his job, but he was an overall pleasant person to deal with. The representative made representations consistently via text and verbally about the amount that would need to be paid for the vehicle at close. Based on what was represented and agreed on, we decided to purchase the vehicle outright without financing as we had done with our last vehicle in 2024. After spending many hours in the Enterprise office getting the paperwork together, we confirmed with the representatives several times that everything was in order before finalizing the sale. The purchase was completed May 13. Sometime before Independence Day, I noticed that on June 29th I had missed calls from a number I was not familiar with. I listened to the voice message left by the number and discovered it was the sales representative from Enterprise vaguely referencing the need for me to complete financing on the vehicle I purchased a month and a half ago. This was strange to me as we had paid for the car in full. The following days I was also sent text messages and on the 3rd of July, while I was on vacation, Robby began calling me and my wife. My wife attempted to call Robby back on the 5th but was unable to reach anyone or leave a message. On the 6th my wife called Enterprise to figure out what was going on because it began to feel like some kind of scam was underway. Robby initially spoke with my wife and was extremely aggressive and disrespectful, speaking over her and insisting that we did not pay the full amount and actually owed them money. At one point my wife inquired why Enterprise was attempting to contact us over a sale which had been completed over a month and a half prior, and Robby falsely claimed that Enterprise had been attempting to contact us "for a long time." My wife corrected Robby that Enterprise had only contacted us within the last week, and Robby replied by stating "Oh I don't know I just found out about this recently." Which further fuels the suspicion that Robby is willing to obfuscate the facts to leverage the situation in his favor. His willingness to lie doesn't inspire confidence that he is representing the matter accurately. My wife attempted to communicate with Robby about the events prior, and he told us that his sales representative was new and made a mistake in how much he told us to pay. Robby began demanding we "make it right" and made claims of how "nothing in life is free" and we "have to pay what we owe." At this point my wife conferences me into the call and Robby grew increasingly frustrated with us, stating we needed "to make it right" implying we did something wrong during the sales process when clearly he was trying to shift blame for some mistake that was made on their end. Ultimately, we paid what was asked of us on the date of purchase, if there was a mistake on Enterprise's part, I'm unsure how I can "make it right", and I certainly don't appreciate being aggressively harassed on vacation or during my workday. I also don't appreciate Robby attempting to make it sound like I have done something morally wrong. I will never deal with Enterprise Sales in Tucson again as long as Robby is manager.

This place is located on the NW corner of E 22nd St and Swan Rd, just to the West of the Mini…read moreCooper dealer. This is a pretty small used car dealer. However for each car they have a printout of their inspection (see photo). The inspection shows what they checked but also more importantly at the bottom it lists what is still wrong with the car. They have a warranty for all cars with less than 80,000 miles. Their sign says "warranty forever." This obviously doesn't apply to everything but they tell you what is included. Their cars over 120,000 miles are as-is. I think from a full disclosure standpoint this place looks great. We probably would have bought a car, if we lived in Tucson. The only problem with the warranty is that you would need to bring the car back for the covered repairs. Definitely worth the look for those looking for used cars.

Hessam was our representative and he did a stellar job! No haggling ever and excellent prices. We…read morelanded a great car at a great price and I'm super happy. It's "like" CarMax only there are nice people who care about service which is NOT like other flat price sales businesses........

I trust Precision with the maintenance and repairs on my 2005 Element. It is important to me to…read morehave mechanics who are certified Honda experts. Since moving back to Tucson almost six years ago, I have always gotten thorough, clear explanations of what they believe is needed and why, and reliable opinions on what work can safely be delayed a little longer. I had a small emergency recently with the car and they got me right in, even though they had plenty of other work to do. Professional and polite. I leave with a better feeling than I do after leaving a dealership service department. What a relief! Well worth the drive across town.

My family owns 5 Honda's, most of them purchased from Precision Inc., we always take our cars to…read morePrecision for service or routine maintenance. We love working with Dawn in sales and Mike and Enrique in service, they will always take care of us.

Worst place ever!! Had me pay for full coverage insurance on a vehicle that hadn't even passed…read moreemissions. Wasted 2 hours of my time after numerous calls and conversations. Wanted a signed contract and down payment but couldn't take vehicle. I wouldn't take a vehicle from them if they paid me!! Scammers

They sold me a vehicle 6-21-24 brought back today 6-25-24 to let them know it was leaking oil they…read moregot very upset because I said I will not be scammed , they refuse to give me car back or money back it took 4 hours for cops to show up so I can get my money or car back . They refuse to give car keys to cops also until they knew I am seeking legal help . they tried to intimidate me to leave and leave the car or my money I did not get intimidated the so call owner caring a gun and telling me shut up they he will not give me back keys or money it was very scary but we have to stand up against people that are trying to take advantage of you . At the end I got a police report I will be posting and video of entire transaction . People that don't value your concerns after you pay them should not be in business .

LuLu led us to believe that he would do a good job on a car we did not want to buy because the air…read moreconditioner was not working. He insisted we put a deposit down before it got fixed. Lexus quoted $4000 plus so he decided to fix it himself. He was taking a whole week and was going to overcharge us for the car. We decided to find a car somewhere else and he refused to give our money back. Why try and sell a car where air conditioner doesn't worK? and insist on a deposit first??? Bad service. I will not do business with Gotham!

Lulu was great. He did everything for us. We found a car we wanted and he secured our financing and…read moreADOT paperwork. Lulu went over and beyond and even drove our vehicle down to us in Yuma on a Sunday afternoon. I recommend this dealership 100 percent.

Amazing customer service. Been here twice to get a vehicle. But the second time was so smooth. From…read morethe start, they went above and beyond to provide a really nice vehicle at a good price. And after the battery went bad after a week of driving, they even gave us a free battery to accommodate us. The went above and beyond and im forever grateful. I will gladly keep coming here. Not to mention the nice vehicles they have in stock. Including Mazeratti and Bentley.. I would recommend this dealership to anyone. Not to mention they made me feel like I was at home, that's how comfortable they make you feel.

The end of Feburary I filled out the online application and got a call back. I was told I was…read moreassigned to Mario, and he'd be giving me a call when "he came in later"(it was already 1030am). I never got a call, so I called back the next day, expressing my desire to quickly see if financing could be done. I said I wanted to minimize my time at the dealership and wanted to work credit out virtually and then just come down and sign documents, pay money, pick up the vehicle, ect. I was told that was not possible, they won't run credit unless I'm physically there. The dealership is far from me, so at the time I was unwilling to go. Later that week, my girlfriend, hearing my experience decided to call. She asked if she could do the whole application virtually and the lady she spoke with told her yes, that was no problem, and said to go online. Weird, right? At this point we are going on 3-4 days no contact from Mario. I was in the area this past Saturday on the 1st and decided to stop by. I met Mario in person and he was nice, albeit a bit standoffish and awkward. We completed the credit application. I expressed that I was told he'd call me, and he didn't apologize or even acknowledge my complaint. He asked for a cosigner so I told him my girlfriend was willing. He said if I gave her his number, he'd text her the link. He offered to text it to me, but I said he can just text her. I provided the number. He said Monday to call him so he can review her info. She never got the text. I called Monday and spoke to Mario. He said he thought I was having her go online(which wasn't accurate). Frustrated, but wanting to do a deal, I let this go. He sent the link and she completed it immediately. He called her and told her he would attach her application to mine and start working on it and it would take a couple hours. Mind you this is the FIRST TIME he called anything related to my application. And it wasn't me he called. Again, weird. He texted me and told me he'd call in an hour or two. This was around 1030ish am Monday 3/2. 1240 no call. 130 no call. At 317pm Monday I texted, "any update?" Nothing. Tuesday(yesterday), I called in the morning. I was told Mario wasn't coming in that day. I asked fir an update. The man who answered, Adrian? I believe, told me he wouldn't have any info since "Mario was assigned". He took my number and said he'd check. I was muted for 30 seconds then hung up on. Okay. Now today, after still nothing, I called at about 12:15pm. I was answered by Andrew. Asked to speak to Mario. AS I TYPE THIS, I have been on hold for 19:33 with no sign anyone cares that I'm holding. Finally at 19:47 Mario answers, this time he does apologize, but states that Monday was very busy and they were shortstaffed Monday and today and he was off yesterday so he wasn't able to get back to me. He put me on another hold while he found a finance manager to see where we were at. I'm writing this review live as it's happening. We're now over 6 minutes on hold. 27:57 total time. Mind you, I am not upset at a bad deal or too much down, or anything of the sort. I just want some form of answer. Even a "no" is fine, just don't leave me in the wind like this, it's unprofessional and amateurish. Speaking of leaving me in the wind, 30:09 total time. 9+ minutes on hold. 30:39 Mario returns. He says he is "working on it now" and it'll be 15-30 minutes to get an exception to process the loan and get terms. He says I have a "good chance" and they just need to get that exception. He says and I quote "full transperancy, I'll let you know any updates soon as I know", and reiterated he'd call in 15-30 minutes. Do you want to guess if I got a call in that half hour? Of course I didn't. Now it's Thursday 426pm, they ran my girlfriend's credit and my own a THIRD time with no contact, no update, no info, no yes, no no, NOTHING. I don't know if The Car Lot just is like this in general, or is it just the fact Mario is incompetent and bad at his job, but either way this process has been needlessly frustrating, devoid of professionalism, customer service, adult communication, and reliability. If you do need to call these people, request at least to be reassigned if you get Mario. He is seemingly wholly atrocious at basic adult skills, mainly basic communication and realizing the importance of keeping one's word. But overall, do not go here. Amateurs and unprofessional twats shouldn't be selling cars.

Wow- this place is incredible! We found Precision Auto by accident by looking online for the type…read moreof car we wanted. Went in, and service was beyond amazing. Ever been to a car dealership without feeling pressured? Neither had we- until we went here. Dawn was totally low key, but extremely helpful- couldn't get a better combo than that. We drove various cars and ended up buying that day. The price was very fair (we had researched that ahead of time) and particulary knowing that they went through the car and had fixed anything that needed it already. They have a new customer for life, and we will also use them for any service the car needs as well. Thank you Dawn for such a great experience, it made car buying fun!

Precision Auto Sales is our "go to" business for used car purchases. Over the years, we have…read morepurchased four cars through Precision (Acura TL, Acura MDX, Honda Pilot, Honda Accord). We appreciate that Precision offers a low pressure buying experience. We've all been to a business where salespeople swoop in like vultures. There is nothing worse when you're trying to make a major dollar decision than to have someone breathing down your neck for their commission. It's awful! We appreciate that Precision respects its customers enough to provide ample time and space to make a decision. When we were ready to upgrade our vehicles, we returned to Precision because we knew we would get a fair price on our trade-in and purchase. Precision made the entire process painless, but the best part is knowing that we were purchasing a car that had been thoroughly checked out by the mechanics at Precision, Inc. We have yet to have a mechanical problem with any of the four cars we have purchased through Precision Auto Sales and they will definitely be where we return to when we're ready to upgrade again.

I have to Apologize for my review on my 2021 Nissan nv 200 SV.Was misunderstanding.Parts was…read moreordered I did not receive the information.And the 2 emails sent with no response because they where having server problems.So this seems like very reputable place of business.Mr Vincent .

Thank you for going above and beyond to get our vehicle taken care of. we appreciate it that…read morethere are still stand up guys left who will do the right thing. Thank you all. truly

We had a great experience buying my son his first truck here…read more We knew what we wanted and were in and out quickly. Got the truck home and the next day noticed an issue with the transmission. They took care of it immediately and had our son on the road again within the week.

I own TrueBug Pest Solutions and let me tell you strait up. DO NOT BUY HERE. I bought a 2012…read morechevy colorado for 16000 and from the get go there have been issues. we brought it back to them they had it for 4 days and said they changed the battery and had their mechanic look at it. we just took it to firestone and they said they screwed us. the radiator is bad full pump is bad calipers are bad full sensors are bad total $4000 in repairs needed to be driveable. when I called the worst dealership they said good luck and hung up. contact us at TrueBug Pest Solutions if you have any questions about this awful business.