My family's experience was so bad, I had to write this warning so people can make an informed decision on whether they want to take the chance. My family and I have purchased three vehicles with Enterprise at the Speedway location in Tucson. In 2017, I purchased my first vehicle with Enterprise, and it was such a smooth and easy experience that when my wife was ready to purchase a vehicle in 2024, we chose to work with Enterprise again. The experience with purchasing my wife's car was mostly smooth, but we did have our first encounter with the manager of this location, Robby. I don't have enough characters in this review to give all the details, but long story short Robby displayed aggressive behavior in attempting to strong arm my wife into paying for something Enterprise agreed to pay for on the day of sale. After reflecting on my most recent experience with Robby, this seems to be a tactic he frequently uses. Despite the initial encounter with Robby, we were still satisfied enough with our experience and the cars we purchased to recommend friends and family to utilize Enterprise for their car purchasing needs. We were so satisfied that we decided to utilize Enterprise for a third time in 2026 to trade in my first vehicle and purchase a newer one. The sales representative we worked with was fairly new at his job, but he was an overall pleasant person to deal with. The representative made representations consistently via text and verbally about the amount that would need to be paid for the vehicle at close. Based on what was represented and agreed on, we decided to purchase the vehicle outright without financing as we had done with our last vehicle in 2024. After spending many hours in the Enterprise office getting the paperwork together, we confirmed with the representatives several times that everything was in order before finalizing the sale. The purchase was completed May 13. Sometime before Independence Day, I noticed that on June 29th I had missed calls from a number I was not familiar with. I listened to the voice message left by the number and discovered it was the sales representative from Enterprise vaguely referencing the need for me to complete financing on the vehicle I purchased a month and a half ago. This was strange to me as we had paid for the car in full. The following days I was also sent text messages and on the 3rd of July, while I was on vacation, Robby began calling me and my wife. My wife attempted to call Robby back on the 5th but was unable to reach anyone or leave a message. On the 6th my wife called Enterprise to figure out what was going on because it began to feel like some kind of scam was underway. Robby initially spoke with my wife and was extremely aggressive and disrespectful, speaking over her and insisting that we did not pay the full amount and actually owed them money. At one point my wife inquired why Enterprise was attempting to contact us over a sale which had been completed over a month and a half prior, and Robby falsely claimed that Enterprise had been attempting to contact us "for a long time." My wife corrected Robby that Enterprise had only contacted us within the last week, and Robby replied by stating "Oh I don't know I just found out about this recently." Which further fuels the suspicion that Robby is willing to obfuscate the facts to leverage the situation in his favor. His willingness to lie doesn't inspire confidence that he is representing the matter accurately. My wife attempted to communicate with Robby about the events prior, and he told us that his sales representative was new and made a mistake in how much he told us to pay. Robby began demanding we "make it right" and made claims of how "nothing in life is free" and we "have to pay what we owe." At this point my wife conferences me into the call and Robby grew increasingly frustrated with us, stating we needed "to make it right" implying we did something wrong during the sales process when clearly he was trying to shift blame for some mistake that was made on their end. Ultimately, we paid what was asked of us on the date of purchase, if there was a mistake on Enterprise's part, I'm unsure how I can "make it right", and I certainly don't appreciate being aggressively harassed on vacation or during my workday. I also don't appreciate Robby attempting to make it sound like I have done something morally wrong. I will never deal with Enterprise Sales in Tucson again as long as Robby is manager. read more

This is the ONLY place to buy a used car. The Explorer I bought was in good condition except for one headrest that did not work properly. They arranged to have it fixed and were kind enough to deliver the car to my house that's an hour away from Tucson. Great customer service! read more

Nice cars, easy to work with sales people, and best trade in offer in town. Offset of top trade values is that their cars cost full price, but didn't see any rusty undercarriages or hidden problems. I'd shop here again, woman shopping for a car and this felt like a safe space compared to many dealers. read more

Rented a car here for local use. Clean environment with friendly staff. Was in and out quickly with no problems. read more

Enterprise Car Sales - Inside - Car Dealers Near Me - Tucson, Arizona

As a woman (I hate using that card, but it's true), going anywhere or doing anything that is considered a "male" industry makes me skeptical. A lot of us get talked down to or ignorance is used against us. Going here, Joe was amazing helping me get everything taken care of for my car. I didn't understand some things but I did not feel like I was being oversold on anything or like I was being taken advantage of. I would go back to Enterprise to get a car again. I'm so glad that the process was smooth and quick, and I left with a car that I love read more

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This is our second purchase with Joe Biehl at Enterprise. Both times it has been a great experience! No pressure, good price, good car. Joe goes above and beyond to be sure his customers are happy, and I would definitely use Enterprise again. read more

I did a early pre checkin online but unfortunately they didn't have my car available when I got there. They claimed it was due to the extra cleaning they had to do to the vehicle however the windows were still dirty and there was reminiscent of a dog and it smelled like cigarette smoke Ugh! When mentioning all of this to the agent he didn't seem to concerned read more

Purchased a 2017 Nissan Rogue here. For being a rental it is flawless. The experience was painless, no pushy sales people, no sleazy up sales attempts. Financing was very fair and we ended up with a killer deal. Tracy is a great at her job, keep her around and take good care of her. Pros : great deals, no pushy sales tactics Cons : none read more

A great big thank you to Brandon Phillips and Cruz Silva for getting me into those beauty. Your professionalism and courtesy helped make this a wonderful experience! read more

Enterprise Car Sales - 2017 Mazda CX-5 - Car Dealers Near Me - Tucson, Arizona

Had a car shipped to this location they said they checked it beforehand.It got to Tucson and it took them another two weeks to check the car again make sure it was good to sell.We took it home and the next day the check engine light was on they said they would get it fixed in a week and it's been 7 months and still hasn't been fixed. read more

couldn't be happier. I had a 2009 Tahoe with 213,000 miles and really needed an upgrade. With prices of new vehicles, I thought my dream would never happen. Joe Biehl and the group at Enterprise Car Sales made my dream come true. I was able to get a 2019 Tahoe, with great low mileage, lots of bells and whistles, for way less than I thought. On top of that, I was able to trade in my 2009 for more than I expected with them. I sent Joe my "wishlist" the same day, he sent me several to view. Within 2 days, Joe had a Tahoe from Phoenix brought to Tucson for me to test drive. I drove my dream car home that night. It couldn't have been easier, especially in this heat. This is the 2nd vehicle I have bought from Enterprise, and it wont be my last. read more

Tracy and Robby put me in a 2019 Nissan Rogue in less than 2 hours and I couldn't be any happier with my purchase! They really took care of my partner and I all while making sure we'd be leaving their lot with our car that day. Thank you guys for a wonderful experience! read more

Enterprise Car Sales - Car Dealers Near Me - Tucson, Arizona

I've bought a few cars from Enterprise car sales and will always go back for another car. No haggling, no games just a fair decent price and great selection. Very friendly, HONEST workers. read more

Car shopping is stressful, but Enterprise made it easy! I had seen all the glowing reviews and decided to give it a shot. It was easy to see where to go if you wanted to buy or rent, thankfully! I was a little worried when I saw how few vehicles they had... but we still journeyed in and were greeted by Mark, who directed us to Jordan. Jordan was very friendly and was asking us the expected questions 1) what we were looking for 2) amenities we wanted 3) budget. We knew we wanted a three row SUV for our growing family, so he pulled up a Dodge Journey on his computer to show us. It was a little over our ideal budget, but we still decided to look. After taking it on a test drive and inspecting it, we were sold on it! It was a 2017, with 36,000 miles on it, so we began the paperwork. What I think sold us the most was the security in knowing everything about the vehicle, as well as it having new tires, an oil change, and a one year warranty should anything happen. The only downfall I can see is the limited inventory. They do get vehicles quickly, and if you want to check one out that's located in Phoenix, they'll bring it to their location at no charge to you. I definitely recommend this place! read more

Jordan from Enterprise made my husband and i very comfortable when looking for our new car. We went to the top 5 recommended dealerships here in Tucson, but ultimately return to Jordan because of his hospitality and customer service! Jordan helped us find our dream car and we recommend him 100%. read more

Enterprise Car Sales - Car Dealers Near Me - Tucson, Arizona

We went to enterprise used car sales because we knew a couple of people who bought really nice used cars there and we weren't disappointed. The salesman Robby Anderson really tried to understand our needs and find a truck that met them. We are happy with the truck, the price and the customer service and would both use them again to meet our vehicle needs and recommend them to our friends. read more

Enterprise Car Sales - Car Dealers Near Me - Tucson, Arizona

Robby Anderson was a great help. He answered all my questions directly and I got a very nice 2016 Hyundai for a great, very fair price compared to the KBB value. Granted, I only got the car today so we'll see if it's a lemon, but the experience itself was very good. I've bought used cars before and this experience didn't give me any bad vibes. -P read more

Think of the stereotype of a used car salesman... And now think the Opposite. Tim Bramer is one such fellow. With his low key, helpful, sincere, and professional approach, he actually turned the usually stressful and unpleasant experience of buying a car into a pleasant one! Never did we feel pushed, or 'being sold to', or defensive. Tim was all about great customer service and wanting to make sure we were always 100% comfortable with the process and the decisions we were making. He answered all our questions fully... gave us great value on our trade-in despite the obvious wear and tear... and ultimately, helped us drive out with a car that was well within our budget. We highly recommend seeking Tim Bramer out for your next car purchase. This is the second time we buy a used car from Enterprise. If you're looking for a later model car, this is the place to buy it. A fantastic guarantee, set pricing, good tradein deals, and terrific, honest, sincere customer service. read more

WOW! This was my first time purchasing a vehicle through Enterprise and it was a fantastic experience! Great pricing, complete transparency and super Efficient process. I was able to test drive and on the road with my new car in a little over an hour! Brandon Phillips was awesome to work with! read more

We bought a great car with low mileage, under blue book cost, from Enterprise yesterday. We looked at a couple of the big dealers first so we could compare pricing. They also gave us a super price on our trade in. Joe B. was very informative but not pushy, all questions answered and very helpful. We were also very happy with the no extra charges that the big car dealers seem to tack on with the closing costs. If you want an easy, no hassle, super buy - go to Enterprise, we are glad we did! read more

You will in all probability WAIT a long time at Enterprise.. I've never had an occasion when my car was ready.. today no exception... I was told 40 minutes ago that the car would be ready "in just 10 minutes"... very poor service..Had a reservation ...only reason I was here is because AVIS was sold out. Definitely something wrong with Enterprise... Hope your experience is much better than mine! Still waiting.. I'm slow at texting. Dr L Tucson Az read more

We've bought 4 cars from Enterprise over the years. Its the only place we go to. The salesmen don't hound you, they don't try to sell you every upgrade. Your in and out quickly. Best people to deal with. Go see Joe Biehl. He had in and out in a little over an hour read more

I just purchased my 2020 Elantra from Brandon at Enterprise. He made the process so easy and non intimating. I would recommend going to Enterprise and purchasing a car even if you think you might not get approved for financing. read more

After looking for two weeks to find the right car, I found it at Enterprise Car Sales on Speedway. The salesman, Gilbert Lozano, was patient and worked with me to get everything done in rapid fashion. I had my own financing through Pima FCU, which they work with and have signs everywhere. I sold cars for 12 years and this is nothing like a typical dealership. From the Sales Manager to the Finance manager. Nobody tried to push me to buy things I didn't want. I purchased a 2015 Chrysler 200 that was like new. I have gotten lots of praise from people and I refer them to Enterprise every time. I don't like to shop for a car because of the BS I usually get. But, I felt at ease and safe working with them. Remember Gilbert Lozano when you look for your next car. I could go on, but I'm told I talk too much. read more

Outstanding customer service from sales team to credit manager to operation manager . Even after I drove off the lot they are willing to help with minor details to make my deal the right one read more

Enterprise Car Sales - Mini one the race - Car Dealers Near Me - Tucson, Arizona

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If you need a used car, don't bother going anywhere else. The cars are excellent, the prices are reasonable and the "no-haggle""policy is solid, especially when they explain the justifications to you. I was pre-approved through my credit union, and they have a great relationship with them; that made the money chat simple. What made this a treat from beginning to end were Tarell and Mark- these guys made this transaction the simplest, easiest, and most pleasurable car purchase I have ever transacted. You want a used car? Go see these guys. ACES. read more

Tim Bramer and Enterprise were just awesome to work with. The whole process went so smoothly. I highly recommend them.

Best experience i could have asked for. I had been looking for months for the perfect car. Why didnt anyone tell me to check out enterprise. I sat down with Jordan who had showed me some cars and drove them around when the manager Cruz sat down to help. Crux and Jordan were such honest business men, listened to what i liked and my concerns about the cars i drove. Cruz explained and found THE PERFECT CAR EVERYTHING i asked for. Jordan went to wash the car and it was mine. Enterprise doesnt come with fancy oil changes and great warrantys but im pleased with my decision to support smaller businesses because the experiences I had with jim click and larry miller were far from the customer service and honesty that enterprise offered. Genuinely nice workers who are for the people. It took a lot of research to say yes to any car but enterprise offers gems with low miles. HIGHLY RECOMMEND read more

Were friendly and efficient with a walk-in, first-time buyer. Appreciate the low-pressure sales environment and the GREAT website. Made car shopping a Breeze. Helped me arrange insurance. Really can't ask for much more! read more

Many thanks to Enterprise Car Sales (Tucson, AZ) for a super easy and pleasurable experience. Fast and professional with great services! Make sure to ask for Hector Treto and tell him I sent you over :) read more

You know those dealerships where the guy goes back & forth between the customer & a supposed secret person in the back....back & forth presenting a more horrible deal each time? Well....that is NOT Enterprise! They are fantastic. You go in, say what you want, they find it, you get it. No haggle. No stress. Friendly, courteous, and respectful of the customer's time & wishes. We loved our salesman as well as the manager. And love our vehicle & the great guarantee. Thank you so much!!!! read more

My wife and I popped into Enterprise looking for a gently used, reliable vehicle. After a nightmarish jaunt to a used car lot, where the response to our request to test-drive a vehicle was "sure, if it starts", the experience we had at Enterprise was one of the best vehicle purchase adventures we've ever had. Joaquin Gutierrez was the salesman assisting us, with a great personality, knowledge about the vehicle we were interested in, and not at all pushy. Kerri Gideon, the sales manager on duty, made things quick, painless and straight-forward. Both employees were fun and personable, which made the experience that much more pleasant. Everything was explained to us clearly, including our options and clear costs laid out for each option. There were no "surprises" when the contract was introduced, and I find it impressive that in addition to the taxes and licensing, the only additional cost is a $200 docking fee. Open on Sundays, which is part of the reason why we ended up here! Lastly, after we got the vehicle home, we noticed a very small issue of a cracked hubcap. We contacted Joaquin, and he immediately placed an order for a replacement at no cost. We are ecstatic with our 2013 Nissan Cube and we highly recommend this place and its staff! read more

Joaquin was a wonderful and helpful salesman. Very informative, gave us space to make our decision and we were thrilled with the non-negotiable price. Easiest car buying experience I've had! read more

Mark and Cruz were consummate professionals who took care of me every step of the way with their no hassle pricing. Everything was quick and I got a great car that Enterprise stands behind with a one year warranty and roadside assistance. I would definitely recommend to anyone who wants a painless car buying experience! read more

You know those days when everything just goes real well? Like:You get the parking place near the front door of the grocery store AND the item you're looking for has just been marked down? Well, that's Cruz and Christina. This was my first time buying from a dealer. Easier than pie. read more

I just drove home my new car! I cannot say enough good things about my experience with Enterprise. When I left with my new car a few days ago I quickly realized that the seat was uncomfortable, something I didn't realize during the test drive. No worries! I was able to return it to get a car that is a much better fit for me! Absolutely no hassles! Robby Anderson, my salesman, was excellent in finding me the perfect car on the first try. Unfortunately because of financing issues I ended up having to bring home a different car, the one I ultimately had to return. Because of the work Cruz the finance manager did I've ended up with the first car Robby originally showed me. Buying a used car can feel a bit like jumping off a cliff without a parachute and hoping somehow you'll be safe. Enterprise takes all those fears and deals with each one so when you leave with your new car you feel well taken care of! read more

I had a wonderful experience at this Enterprise location. Hector sold me the car. He had received my name after I expressed interest in buying a used car while I was renting a car through enterprise. At first, the two calls in two days seemed a little pushy and we even went to another dealer where a friend worked first. But they weren't listening to us there, and our "friend" had forgotten we were coming in and had left for the day without informing his favorite sales rep to help us out, so we weren't committed to working with that company. So, we went to Enterprise. One reason that steered us there was that my fiance's brother works for Enterprise and we knew we would receive Something of a discount, if not much. But when I got there, it wasn't a pushy feeling whatsoever from beginning to end. They allowed us time to discuss and go back and forth among one another, not butting in to try and upsell us on some of the extras and add-ons. It wasn't a hard sale. Our other car is busted and we want to save up for a new transmission and have two cars, so we knew we wanted to walk away with a car. We even tried the pickle suit guy first, and weren't approved, even though the add says a nickle and a job gets you a car. That is not the case. But we were somehow approved at Enterprise. They worked with us. It isn't a high monthly bill for this car. I paid a little extra to add on tinting and tire warranties, but it's an amazing warranty for engine-related problems for a long time(I have a bad memory, but I know it's an amazing warranty). With our credit and low income, I wasn't sure how it would work, but we came in with a decent-sized down payment and it worked out. I'm very happy with the car. I've stopped by twice to ask for help with stupid things, like how the A/C works in a way I want it to, or to have it cleaned and some gas put in it (because I couldn't do it on the date of purchase). To top it all off, we had to bring our 2 and a half year old and they have toys, but this is a semi-long process (I believe it took around 3 hours, but I didn't have a great concept of time and wasn't paying attention to that). For a toddler, that's forever. In order to allow me and my fiance to be able to listen to all the important parts throughout the sale, one of the women, named Emily, put aside her work, and played with my daughter for at least half an hour and then ten minutes on and off when needed. It was amazing! I felt respected. From the beginning, Hector told me over the phone, "Just come in here and we'll figure it out" in response to the small list of concerns that were stressing me out. I was already anticipating the fact that I wouldn't qualify and I pictured us all on the bus going to work, daycare, the grocery store, in July and August especially! I was already future-tripping, and he was relaxed and he was right-they figured it out. We had three people total working on things for us (not including the babysitter-*not a guarantee, just a lucky day for us :) Finally, I wasn't going to be able to leave with the car that day because they wanted checks or money orders and I had debit cards and cash, but they agreed to take a combination of three cards and $700 in cash to make the total down payment so I could leave with my new car that day. The car has great gas mileage and is perfect for our little growing family. It's a Kia, which I was nervous about, but the company has improved enough to feel confident in providing an unheard-of warranty. I'm a Honda girl and my fiance is a Toyota man, but we are sold on this car so far and the experience was truly outstanding. Thanks Enterprise, we appreciate all the effort, calm attitudes, and understanding and compassionate responses. You all really helped make a daunting experience feel comfortable and I feel trust with this company now. I would recommend them to friends and family and that says a lot. read more

This is the second time in a row that I have purchased a car from Enterprise Car Sales in Tucson. (Nissan Rogue... Hector Treto) drove from Sedona to Tucson for this purchase. I wouldn't have it any other way and will be an ongoing customer. The ERS Tucson team is beyond fabulous! Looking for honesty, high quality and and a great deal? Stop looking... they ARE THE BEST! I love ERS Tucson and you will too. No pressure, respectful and lots of love. read more

Working with Robby Anderson was the best car buying experience I have ever had. I live in the Phoenix area but the car I was interested in was in Tucson. After one call with Robby he was driving up to meet me with the car. We went for a test drive on the freeway and a few different surface streets to make sure all of my questions about the car and things I read on reviews were answered. He did a great job of explaining the process to me and taking care of a minor issue with after the purchase was complete. I would definitely recommend anyone looking for a new car give Robby a call!! read more