Went in to just "look" for a dump trailer but we all know how that turns out. Wade offered to show…read moreus their options. We didn't need anything fancy as we are just using it for personal use, so he showed us the affordable options, didn't immediately take us to the most expensive one that was on the lot. Of course my husband wanted the fanciest one on the lot but I talked him out of it (haha). Wade gave us the prices, and we decided to just do it. The process to finance was quick and easy. The next day we came back and picked it up. Fast forward a few hours we get home and I get the bright idea to get in it and the husband can raise it so I slide down just because I can. That's when we notice half of the hydraulic fluid supposed to be in the tank was all over the inside of the box. We clean it up, let it sit for an hour or so and more had leaked out. Keep in mind this is a brand new trailer, this shouldn't be happening. Monday morning I call and speak to Sean who asked me to send pictures so they could start the warranty claim through Five Star (the manufacturer). So I did. Fast forward to the next Saturday we take the trailer to them so it can be fixed thinking they can just fix it and then handle it with Five Star afterwards. Also knowing that we would probably have to leave it there depending on what the problem was. Wade was at the counter and I told him the issue and he explained what it might have been but he would take a look at it. Jacob, one of the service guys, happened to come into the office and immediately said "I submitted the claim, we'll have to wait until they respond". I get it, but at the same time it's brand spanking new, and it's kind of ridiculous that not knowing what the issue is, we have a $7k trailer we can't even use. Wade was quick to say, "no, let's go take a look, it could be something simple and just fix it". Luckily, it appeared to just be a bad o-ring on one of the connections and Jacob fixed it there on the spot and refilled the hydraulic fluid for us. I would totally understand if it was a bad motor or something that would need to be replaced and having to do the warranty claim. Even if I was frustrated with the situation, I would understand. What this long winded review is trying to say is... I understand that there's a procedure to follow, but sometimes it's a quick fix and I appreciate Wade for pushing to at least look at it and if it's an easy fix, to fix it without having to wait for the warranty process. Because I think it would be utterly frustrating if we waited a couple weeks just to find out it was a simple o-ring. This review wouldn't have been so nice. So, thank you Wade! And thank you Jacob for just taking care of it, and fixing it on the spot! Husband is a happy camper with his new toy :)

When you call him, can't really understand what they're saying and then they make you repeat…read moreyourself two and three times it's like they're not paying attention. That's frustrating cause I'm giving you my undivided attention. The least you can do is either tell me to hold on or give me your uninvited attention so I don't have to repeat myself never again.

I visited quality bumper with a friend who just purchased a new big truck and needed an expensive…read morequality heavy duty 5th wheel type hitch in his pickup bed to pull his large ranch utility trailer. A later appointment was made for installation in their large covered service area . The local Quality Bumper store has been on Stone avenue in Tucson for over 48 years as per Manny the friendly manager of over 27 years . The have EVERYTHING anyone needs for personal trucks , SUV's ,& large heavy duty construction vehicles . When I mentioned to the manger that my friend was a retired Tucson fireman he went in and had staff apply a discount on his expensive hitch & gave us each a quality bumper logo'd stress ball like baseball as manager a big baseball fan , thank you . I know the stress ball won't be needed for the confidence in the bed receiver hitch & hopefully no stress in the new year 2026 ! " you can't go wrong with top of the line (quality) "

Updated 2-10-2025 I returned and had a front bumper grille…read moreand rear step installed. Fast friendly service continued throughout the process. Greatly appreciated the professional installation. Fair and reasonable prices.

Had trailer in for damage that was done at Cibe smart on orangrove rd . Cube smart could not tell…read moreme who was renting the space next to me . Do I have to pay a deductible. Next took it to blue compass on la cholera rd 3 weeks to get a testament and another 4 weeks to get parts . So zi took it to Merrigans lachollia. My trailer was broke in to took to days to find out a police e report was taken was told it did not appear that it was broke in to no forced entry. Merrigans is say they are not responsible because they have a sign saying that. So again I have to pay for some one else's being not held responsible. IF YOU TAKE YOUR TRAILER THERE REMOVE ALL ITEMS AND TAKE PICTURES OF EVERYTHING SO YOU HAVE PROOF SO IF SOME THING HAPPENS MERRIGANS WILL HAVE TO ONWN UP TO THERE RESPONSIBLE

I've had Merrigans Arizona Roadrunner work on my 2005 RV multiple times. They have always been…read moretimely and fair. I can't say enough about the service I received from them. Their service manager Eddie is as good as they get. Their technicians take the time to show me what they did and show me nuances on my rig. I knew nothing about. They're as good as it gets and I will continue to give them service and recommend them to anybody and everybody who has an RV.

i took my driveline there and I experienced great customer service. I highly recommend this place.read more

This place is a joke called yesterday and they said they can get my vehicle in the next day yeah he…read moregave me a rough estimate over the phone but when I get there this morning I asked him to give me a rough estimate in writing so I won't expect any surprises he said no I talked to you on the phone yesterday he said if you don't trust me or you don't like it you can take your vehicle somewhere else so I gladly snatch my keys off the counter and we'll take my truck to Simmons 4x4 shop the way I see it if you got to wait a few days to get your vehicle in a shop obviously they got a lot of business going through there so they must be good at what they're doing.

I need some repairs on my travel trailer. I was recommended by a friend to Happy Camper RV…read moreServices. After calling their phone & leaving a message as well as sending them a message on their email, I have not been contacted in almost a week. Apparently they do not need the business or new customers. I just don't understand how a business that does this can outrun a poor reputation!

A couple of non-urgent plumbing issues led me to call a few highly rated mobile RV repair shops,…read moreincluding a plumbing specialist. Joel responded promptly. We discussed over the phone, then texted back and forth to zero in on the problems, the parts and the time for service. On the day, Marvin called when 15 minutes out, and arrived exactly on time. He addressed all the issues in less time than estimated. I like to be kept n the loop, and Joel and Marvin both discussed repair and replacement options and pricing. The next time I need RV service, Happy Camper will be my first, and only, call.

Brought our family Airstream to Oasis RV Center and couldn't be more impressed. Their knowledge of…read moreAirstream specs and mechanics is truly unmatched. They solved problems that had stumped other shops. In a world dominated by big box service companies, it's refreshing to find a family owned business that delivers at this level. Highly recommend.​​​​​​​​​​​​​​​​

We have had our airstream serviced at oasis for six years now. There couldn't be a more efficient…read moreor friendly shop in town. parts ordering, installation and annual maintenance done well. Ask for Richard!

Just got the help we needed at Freedom RV. So courteous on the phone, and they had us come right…read moreover to evaluate the problem with our hitch. Three people out to help and we were in & out in half an hour. We will definitely be back. Thanks!!!

We recently bought a used 2019 Travel Trailer from Freedom RV. Giovanni our Sales person was great,…read morehe was responsive to our needs and answered all our questions. He even arranged for us to show up at the service center while they were checking out our RV so we could take some measurements! He was from one of their other locations and even showed up the day we picked up our RV to ask how eveyhting was. Newt the Service Manager was also great. Accommadating and even supplied and had the service team installed a Power strip in the booth seating area. Kristen and Elka in the Service office were helpfull and you can tell customer service is their top priority. Justin in customer service was also top notch. We bought a Back-up camera and brought it with us the day we picked up the RV, we asked if it could be installed. Justin was busy however, he did install it for us otherwise my 71 year old husband would have had to climb up and install it. Yes we charged for that service and it was expected so it wasn't a surprise. We were grateful he did it. The hitch that came with the RV didn't attached correctly and he supplied one that would. The one area of improvement - the service staff who go over the RV to make sure everyhting is in working order need to check the rubber gaskets on the over head skylights/fans. When we got the RV home debri fell on the bed when we opended the hatch, we noted the rubber gasket had shrunk and wasn't sealing the hatch. The same thing happended in the Bathroon. We called and Kristen sas accommadating to our schedule to bring it back. The gaskets were changed in a few minutes. Over all Freedon RV is great.

I came all the way from Marana. What a mistake. I arrived 10 minutes before they closed. Really…read more Noon?? Why even be open? They were really annoyed I was there. Never mind I owe a hauling company. Go ahead and chase me off. So I knew exactly what I needed. The counter salesman wasn't going to let me in. I told him I needed 1/2 by 1/2 studs he responded. Not well but ok I had drove over 25 minutes to get there. Then I said lets match another part. He hesitated because I needed to grab it out of my truck. But I demanded. Then he refused to help a trucker that arrived3 minutes before they close but he would not open the door. They don't have that many unique parts. I own many trailers and unfortunately this is not the place to find parts. By the way. The location sucks. Update....he measured my part with a digital veneer caliper and still gave me the wrong part! WTH?

Excellent service and expert advice. I have restored a number of vehicles and trailers and always…read moreshop here.