Five stars for follow-up! While my broken refrigerator wasn't fixed on the first visit, Victor was very responsive when we called back and told him it hadn't cooled down as expected. He returned for a second visit (at no additional charge, which I appreciated as well) and individually tested components until he found the culprit. I really appreciated his professionalism and dedication to working out where the problem was. He was prompt, courteous, and knowledgeable. Hopefully I won't have any appliance problems in the near future, but if I do, I'd definitely use A-Z Appliance Pro again. read more

Ive used A-Z before and have been very happy both times. Victor came out to look at my beat up washer. He's a really nice, helpful guy who took the time to show me and explain things very well. My whirlpool washer was repairable but would have cost as much as a new one. I really liked his straightforward and honest approach. I'll be a customer of theirs as long as I live in the Tucson area. read more

This company is responsive. It did not quite work out in terms of price (no fault of their own). Finances are what they are. I do appreciate our initial interactions and their willingness to consider my business. They will be a consideration in the future. read more

Very responsive and we were able to get Josh out to diagnose our washer problem promptly. He was very professional, great advice, trustworthy and will definitely use A-Z again with hesitation! Call out price for Green Valley was reasonable as well. read more

Since my initial review we HAVE called Victor on two seperate occassions. The first was to repair our dishwasher (replace the upper rack which had broken) and th second was to repair our dryer which had a sensor issue. He was able to complete both tasks and we were very pleased with his work and knowledge. I highly recommend. read more

Victor arrived on time and was very cordial. He explained what was going to be done during the repair of my dryer and showed pictures of the problem. He was neat, quick, and resolved the issue. Would use A-Z Appliance Pro again. read more

Igor was very efficient in repairing my washer and dryer. Veronica was also very helpful. Igor was very patient with my questions and worked hard to take care of the problems. I appreciated his thoughtfulness in cleaning up after himself and explaining what was done. Thanks Igor. I recommend him highly! read more

Yes - serviceman was qualified, knowledgeable and professional Also very nice Great experience read more

Victor repaired my dryer, which was experiencing the same problem as had happened just a few months before. He responded to my inquiry right away on a Saturday, and did the repair the following Monday. He's knowledgeable and professional, and he found what was causing the problem, which had been missed by the previous repairman. I will definitely use him in the future for any appliance issues. read more

Great communications, timely arrival, quick repair of our washer. Will definitely use them again.

I can't say enough great things about A-Z Appliance Pro, and the owner, Victor! Our oven stopped working on a Sunday afternoon. I found this company on Yelp and messaged them. Victor RESPONDED ON A SUNDAY and asked for the oven's model number, saying he was available the following day between 3-5 pm. He arrived around 3:15, with the replacement bake element in-hand. Within 30 minutes he tested the oven connections, diagnosed the issue and replaced/tested the heating element. Victor was courteous and explained everything as he worked. I highly recommend Victor/A-Z Appliance Pro - it was a pleasure doing business with him. read more

I called this business based on the very positive reviews I read here. The ice maker on my 12 year old refrigerator stopped working. Victor had it fixed quickly at a price I was happy with. 2 weeks later my clothes dryer stopped tumbling, so I contacted them again, and once again Victor fixed it quickly. He is on time, professional, and efficient. I would definitely recommend him and will continue to do business with them. read more

David was not able to save the refrigerator because there were several problems, one of which was not financially worth fixing. He worked quickly, but explained the issues as he went. David also offered suggestions for things to consider when replacing the dead refrigerator. I feel the cost for David's visit was fair, and very similar to others for the same service. I hope I will not need such service again soon, but if I do, I will call A-Z Appliance Pro. read more

I neglected to inquire about their charges prior to making an appointment. I did ask the day before the appt. and decided they were too expensive, so canceled. They were courteous about it. read more

Amazing experience with Victor and Jessica. They were polite, professional, and were able to diagnose the problem with my dryer. Although the part needed to make the repair is no longer made, I still five the is experience 5/5 stars. They were kind enough to give a discount due to the situation and I really appreciated that as a customer. In the future if I have appliances that need fixing, I would absolutely hire this company again. read more

Victor was on time, courteous and knowledgeable. We had an older model washer which he fixed for us at half the price that a new machine would have cost. We have used them before and will continue to use them for our appliance repairs for both our home and our rental home. read more

I contacted A-Z about a clothes dryer repair. Their response was prompt, courteous, and professional. The replacement part arrived the next day and the machine was up and running the day after. No wait, no hassle, so worry. I will contact A-Z again next time I have an appliance issue. read more

I didn't like paying $90for a service call tht told me my washer was DEAD, but Victor was very nice and that's the way the story goes these days. I would use them again for sure. read more

Victor Herrera from A-Z Appliance Pro contacted me, set an appointment, and gave me a reasonable estimate to fix my very common problem with my dishwasher. He then showed up, right on time and fixed my problem within 30 minutes. The whole experience with Victor was top notch. I'll be saving his card for any future issues. read more

Victor and his wife, Jessica, are incredible at what they do. Between my home and my rentals, Victor has repaired and installed washers, dryers, and dishwashers. They are quick, honest, and so easy to work with! I cannot recommend them enough--especially since appliance repair is hard to come by in Tucson. Before I found them, I called around to many places and was even told by a few that they wouldn't service my dishwasher because it sounded like a nightmare. Victor not only fixed it but went above and beyond. HIGHLY RECOMMEND! read more

A-Z responded quickly to my request and set a same day appointment. They kept me posted on their arrival time. The technician was courteous and knowledgeable-quickly addressed and corrected my issue! I will definitely use them again for other repair needs! read more

Jared was my service Technician from AZA Repair. I put my request in for service last weekend. Jared was assigned to repair my dryer. Monday Jared arrived on time, to evaluate my dryer. He was very professional, and timely with his evaluation. Jared ordered the parts at that time. Then on Wednesday I received a call and the repair was done today Friday. Once again Jared was on time and got right to work and did the repair in a very timely manner. He was professional dressed and was a very good communicator. I would recommend AZA repair to anyone because of their quick dispatch time and repair time. If you can ask for Jared, he is a Professional at what he does. read more

Victor showed up as schedule, was quick to diagnose the problem. I would recommend him to my friends. Thanks for the great service in fixing my refrigerator. read more

Victor and Jessica came out to service our dishwasher. Victor is highly experienced and beyond professional. This husband/wife team are easy to work with, reliable and honest. We highly recommend and if needed will definitely use them again. read more

Thankfully the phone was answered, Victor came to service our wine cooler...first to check the need and when part arrived to us he was back for the install of that part. We love businesses that answer their phone with a real person, text as need be, and provide such great service. They'll fix any appliance! So happy to have this company on our list if needing any future work/repair. read more

Victor is a great person to deal with. He responded quickly to my initial phone call, set up an appointment and was right on time. He fixed our washer promptly and explained everything. We were very satisfied and certainly will use him again if the need arises. read more

Victor was awesome! He was quick to respond and was able to fix my washer fast and for an extremely reasonable price. Great service, friendly guy, 100% recommend. read more

Even though A-Z Appliance Pro did not perform any services, they were honest and forthcoming. My LG Fridge stopped cooling. I searched for a repair company and found A-Z Appliance Pro through Angi. They responded promptly. I explained to them what we were experiencing. Given the information shared, they immediately knew about the issue. My fridge is not old and is still covered under a manufacturer's warranty. A-Z said I should call LG support and open a claim with them. This way would save me money. They didn't want to charge the customer for items under warranty. You don't find that type of honesty in many companies nowadays. For this, I would recommend them for any repairs you may need. read more

A number of times we have used them. Fixed right the first time. Highly recommended. On time with quick call back. read more

They made a prompt appointment to give me an estimate for my freezer and microwave. The problems seemed minor to me- a latch adjustment to the microwave and look for a short in the freezer light. Unfortunately, I was quoted a price in excess of $500 for the 2 minor repairs. I was told that the parts were expensive. I decided not to have the repairs done and paid $90 for the house call. Now I still have to live with the issues, and I am $90 poorer. read more

Had a great experience with Victor. He responded right away. Showed up when he said he would, and had my dishwasher installed and up and running in less than an hour! Victor's abilities were very impressive to me because I had been dealing with other contractors who told me it couldn't be done. If you have a tough appliance issue, Victor will get the job done. I highly recommend his services, and I would call him again in a heartbeat! read more

So efficient and honest!! I thought it would cost hundreds to fix my washer and it was less than one hundred! I don't ever want to lose their number. Can't say anything good enough about him! read more

Victor is the man to call when you have issues. He was pleasant on the phone and scheduled a visit the next day for work on my refrigerator. He arrived at the start of the two hour window, and had the fridge back up and running in very little time. Very impressed with the service, and will definitely be using him again if I have any other appliance issues. It is refreshing to have a service company answer the phone and work you in so quickly! Call no others...A-Z Appliance Pro gets the job done. Thank you Victor, great job! read more

Wonderful! After an awful experience with a plumbing company recently, I definitely checked Yelp for a reputable appliance repair service when my washer developed a leak during spin. The tech was responsive, punctual, competent, and HONEST. He checked the washer and determined it was actually a problem with the drain line, not the washer at all. My husband was able to snake the drain and the issue was fixed. No trying to convince us we needed parts or a new washer, just an accurate and HONEST assessment of the problem. Can I throw in the word HONEST one more time? read more

A-Z appliance is excellent!! They are able to provide quick service!! And amazing prices. We had the pleasure to work with Teddy, wonderful young man who explained the issue and fixed on the spot. read more

My GE dishwasher broke and I was trying to get service directly from GE. They were unable to repair the dishwasher during the first visit and rescheduled to come back two weeks later to install a part. They canceled that appointment minutes before they were supposed to arrive and said they couldn't get back out for weeks! I found Victor and A-Z Appliance Pro on yelp. I called Victor and he arranged his schedule to come to my house later that a ame day! He expertly installed the part, confirmed everything was working, gave me some tips on what to expect from my particular dishwasher and even made an adjustment to an area where the dishwasher was scratching the inside of the cabinet! Victor was professional throughout as well as very friendly and personable. He will be my go-to professional for all my appliance repairs going forward. I highly recommend Victor and A-Z Appliance Pro !! read more

We had the burners on our stove taking a long time to light. Victor was quick and professional work to diagnose the problem and order the right part. He was back quicker than expected to efficiently repair our stove. Definitely recommend him to everyone!! read more

Our dishwasher broke and after a quick Yelp search we landed on A-Z Appliance Pro Victor and his wife Jessica called back right away and were able to help us same day. He was prompt to diagnose the problem and did not try to sell us on anything we did not need. Victor is able to diagnose, repair and even assist with installs. I was pleased to hear him recommend local appliance shops such as Christy's and Tucson Appliance Co, over big box stores to see about buying a new dishwasher. He also pointed out that both of those stores typically provide installs, so again, he was really matter of fact and did not try to tack on extra repairs/services. I appreciate that immensely. I'm not sure what the going rate is for a diagnostic/repair visit, but it was $85.00. We would call Victor again in the future for any appliance repairs. read more

Gave me a frank assessment of the possible expense for repairs to our 15 year-old side by side refrigerator which potentially could have been half the price of a similar new one. Gotta be pretty tough for them to make a living off repairing low end stuff but I did appreciate their candor. read more

We had Victor out today to fix our washing machine. He was super responsive, professional, and came prepared to get the job done. Super impressed and will definitely use this service again. read more