I had my Sonata in for some warranty work and a factory recall on the ECU. The service department…read morewas outstanding in every way. The service manager who helped me out when I pulled in was great . He was very friendly and courteous. He seemed to really care about getting my car fixed expeditiously.. I am extremely pleased with their service department !!!!

I purchased a used vehicle from this dealership in March 2026. I fully understand that it is a used…read morevehicle, and I did not expect it to be in brand-new condition. However, during its first service appointment at an authorized Acura dealership, significant suspension-related issues were identified. According to Acura's Master Technician: 1. One of the struts is leaking oil, and the leak is clearly not recent. The component is covered with dirt and grime that has accumulated over time, indicating that the failure existed long before the vehicle was sold to me. The technician estimates that the leak has likely been present for at least six months to a year. 2. A suspension bushing is completely torn and deteriorated. According to the technician's assessment, this level of damage could not have developed within the three months since I purchased the vehicle. It is consistent with wear and deterioration that existed prior to the sale. In addition, I later discovered documentation related to previous repairs and vehicle conditions that were never disclosed or explained to me during the purchase process. My primary concern is not that the vehicle is used. My concern is that significant suspension and safety-related issues appear to have existed before the sale and were not disclosed. Buyers deserve complete and transparent information about the actual condition of the vehicles they are purchasing, especially when it involves components that directly affect safety, ride quality, and vehicle handling. This experience has been extremely disappointing. Based on what occurred, I cannot recommend this dealership. I believe honesty, transparency, and full disclosure of known vehicle conditions are essential to maintaining customer trust and conducting business fairly. Compré un vehículo usado en este concesionario en marzo de 2026. Entiendo perfectamente que se trata de un vehículo usado y no espero que sea un automóvil nuevo. Sin embargo, durante el primer servicio de mantenimiento realizado en un concesionario Acura autorizado, se identificaron problemas mecánicos significativos relacionados con la suspensión del vehículo. Según el técnico maestro de Acura: 1. Uno de los struts presenta una fuga de aceite que no es reciente. El componente está cubierto de suciedad acumulada adherida al aceite, lo que indica que la falla existía desde mucho antes de la compra. El técnico estima que la fuga ha estado presente durante aproximadamente seis meses a un año. 2. Un bushing de la suspensión se encuentra completamente roto. De acuerdo con la evaluación técnica, ese nivel de deterioro no ocurre en un período de apenas tres meses, sino que corresponde a un desgaste que ya existía antes de que el vehículo fuera vendido. Además, posteriormente encontré documentación relacionada con reparaciones y condiciones previas del vehículo que nunca me fueron explicadas ni divulgadas durante el proceso de compra. Mi preocupación principal no es que el vehículo sea usado, sino que problemas de seguridad y suspensión aparentemente preexistentes no fueron revelados antes de la venta. Considero que los compradores tienen derecho a recibir información completa y transparente sobre el estado real de los vehículos que adquieren, especialmente cuando se trata de componentes que afectan directamente la seguridad y el manejo. Esta experiencia ha sido muy decepcionante. Basándome en lo ocurrido, no puedo recomendar este concesionario. Considero que la transparencia, la honestidad y la divulgación completa de las condiciones conocidas de un vehículo son fundamentales para mantener la confianza de los clientes.

We Always receive fantastic service, and We have also purchased our vehicles from there. It's nice…read moreto be able to trust the Service Advisors like Marty Fisher! Especially when you have specialty items, like our 2500 Promaster Van. This vehicle was not purchased there, but we were treated no differently than our purchased vehicles from there. Our family had a bad experience with Greenway, and actually paid extra milage to tow our family VAN to Orlando ChryslerDodge, Jeep, Ram‼ Estimated prices were determined first, then the schedule... All went perfectly!

I've reviewed this dealership before, and honestly, I'm surprised I keep coming back. The only…read morereason I've continued is because I purchased my vehicle here, and I expect them to stand behind it. But after this latest experience, I'll be taking my business elsewhere. I brought my vehicle in for a window repair and also asked them to evaluate some body/paint damage that I believed should be covered. Instead of a straightforward answer, I was offered a "goodwill" warranty with a deductible of around $5,000. When I questioned the cost, I was asked, "Well, how much can you afford?"--as if this was some kind of negotiation. That was a red flag. They kept my vehicle for four days just to fix the window, which felt excessive. I declined the "goodwill" offer and did my own research, ultimately finding documentation that suggests Jeep was aware of the issue and that it should be covered. Since then, I've been trying to reach someone in leadership at the dealership for over a week. No response ... I'll update this review if I ever hear back from someone who's actually interested in resolving the issue, not just selling me something.

The best Honda dealership I have ever dealt with, and I have dealt with four of them. I have…read morepurchased and leased several new vehicles from this location, and the service and care has always been top notch. The sales & service folks have always been pleasant. I always come back to this dealership because I always feel I get better treatment and a great deal. Thank you so much!

Our Honda broke down on i4 and wouldn't start. According to the service guy our car went into "limp…read moremode" turns out our fuel pump went bad. We towed the car to this location. Prior to us deciding we wanted to tow it here I called to make sure it was okay. The woman on the phone said she doesn't work at the location she can only schedule service but that it should be fine to show up. I trusted what she said and towed the car there. When we arrived it took a while before we were approached by anyone. A sales man told us that someone in the area we were standing at should be able to help us. I approached a young man behind a screen and he said he was available. We told him what happened and he told us they were booked for the day but could try and squeeze in the car. We were not in a hurry we just wanted our car to be looked at carefully and accurately. We left the car there and went home. This was around 12pm. Around 4pm the same day we had a call and voice mail letting us know to call back because they diagnosed the problem. We called back many times and reached a lady who said she doesn't work at the location but would pass the message along. We never got a call back, until mid morning the next day. We were so worried about our car for the remainder of the night and the following morning. A direct line to the dealership would be nice. We moved forward with service and got our car back the next day. The total cost was around $1,200.

We went ot Orlando Preowned for our car. We had a great experience. Adrian Reyes was very nice and…read moreinformative. We looked a couple places and this one was the most upfront and straightforward.

DECEPTIVE MARKETING: Can I leave zero stars?…read more Attempted to purchase a vehicle from Orlando Preowned advertised at $20,995 on the website. After scheduling an independent prepurchase inspection received the dealership's initial with an additional "Reconditioning" fee of $1987. When challenged, "the manager approved" a reduction of $500 for this "standard" fee. I let the vehicle go. Salesperson continued to ping my email with pressure that another sale might be pending, so I rereviewed the website and noted that Orlando Preowned advertises in general an on the specific vehicle "Zero Junk Fees & Zero Dealer Fees: The price you see is the price you get". While I'm no lawyer, this infers to me that the price on the vehicle landing page is the sale price I should expect. When confronted with this insight (with the GM copied), the salesperson dug their heels in again, reiterating this was a "standard" fee. The GMs response was to cut/paste the salespersons email as a reply without addition. Now I'm not a dumb consumer, and clearly certinly not as bright as the employees of this company, but " The price you see is the price you get" does mean something to the most of us, and I don't' think it aligns with Orlando Preowned's point of view. Disingenuous at best, more inline with deceptive, bait & switch

INCREDIBLE!!! Cindy in finance hooked me up with a bumper to bumper warranty:)) she took the fear…read moreof buying a used car away . i feel blessed to have had Anthony Baker as my salesman!!! he picked the very best car for me !! highly recommend!!!

Brought my SUV in for routine maintenance after being referred to this location. This was my first…read moretime here and my advice advisor , Michael was super cool and attentive to questions and concerns I had. I ended up dropping my truck off and loved that they send a text with areas of concern that you can pick and choose what items you want serviced outside of the oil change and tire rotation. The service advisor gets a 5 star but the tech who serviced my vehicle gets a 1 star because he stated I was in need of a new battery which is false. I literally replaced my battery not even 6 months ago and after I picked my suv up I took it to my mechanic to run a battery test and it was good! Nissan didn't mention other issues that I had concerns with and then they didn't even top off my washer fluid ! I think falsely reporting items could cause me to stick with Bill Ray Nissan and never buy another Nissan!

I'm going to make this short for now and may amend it later. I don't recall the salesman's name but…read morehe was very polite very professional and very cordial. Dexter one of the managers was also very helpful very polite very professional. The other manager, whose name I also can't all at the moment was also very polite and professional. Their business is very detailed, very well thought out and has everything that they need for an individual with troubled credit. They offer in-house insurance and in-house lending. They did accommodate my disability, and did modify their return policy to accommodate my disability. For this, I'm thankful appreciative, and they did the right thing in accordance with the ADA. The downside is that their pricing is a bit high because of who their clientele is. They also have mandatory warranty coverage. This is both good and bad. It protects their investment and your product but there's no way to opt out that's driving the cost of ownership higher. The other con is that they have a mandatory GPS tracking device that invade your privacy that you cannot opt out of. This is not only violate several privacy laws. It also violates the ADA. They violated the ADA, because I requested an accommodation for them to modify the warranty coverage to a shorter period to accommodate my disability related needs, and they failed and refused to respond as the ADA requires, in writing, demonstrating how they requested accommodation fundamentally alter the nature of their service product or activity. That is what is required, and they failed, and refused to do so. Overall, I do recommend them if you were in a situation that needs this type of service and is OK with the cons.

Credit Cars is outstanding. They warranty the car for 2 years. Yes, it is included in the price,…read morebut they sell used vehicles so it is awesome they provide you with the warranty. At the end of the day, used cars break and when yours breaks, they are there for you to get the vehicle fixed.

Rickey went above and beyond, he made sure I got everything I wanted on my deal, he was diligent…read moreand professional, thanks Rickey!

Purchased a car from Orange GMC. 2026 Arcadia Denali from Jay. Excellent experience... No haggle…read more.. Very straightforward and knowledgeable. Entire experience was very pleasant and not a big dealership guy, but in and out in no time. Would definitely recommend.

Fantastic Service from Will at Sun State Ford!…read more We had an amazing experience with Will at Sun State Ford. From the moment we arrived, he made us feel comfortable and welcomed. Will went above and beyond to ensure we had all the information we needed about the vehicles on the lot, even creating a videos of a car he thought we would be interested in after we left the dealership. His dedication, attention to detail, and genuine care for his customers truly set him apart. If you're looking for top-notch service, I highly recommend asking for Will. He made our car shopping experience very enjoyable in comparison to other dealerships and salespeople we have encountered during our car shopping process.

If I could give this dealership negative stars I would. We purchased a car from them at the end of…read moreAugust and now a month later we are left with a $4,052 bill from damages we didn't cause and they refuse to pay to repair. They also avoided our phone calls repeatedly. Would NEVER recommend any business with these people. Do better.

My name is Kia and on Friday, August 28th I went to Greenway West Kia to see what the hype was…read moreabout? Boy was it worth the experience! Tony Hamdan, was hands down the best sales person I've ever worked with. The experience was smooth. I came in with no plan on a Friday, with no clue of what vehicle I could qualify for. Even with doubts, Tony constantly reassured me that I was g to get out of my current vehicle into a BRAND NEW KIA!!! I was approved for a 2026-K4 with beautiful Red Interior! Despite all the challenges we were faced with Tony was persistent, kept an amazing Attitude, and also stopped at nothing to negotiate with management to get me in a BRAND NEWWWW KIAAA!!!

Transparency. Follow up…read more Please look at Yelp for the REAL REVIEWS. These reviews on cars.com are not accurate AT all. BATE AND SWITCH ON POSTED zero hidden fee's ON SUV for sale. Poor communication, fake advertisement. 1. Send in a request for car availability MONDAY 7/13 . Never hit a call back from ATHENA. 2. Called back and asked to speak to best salesman they had and I got GALINA. Posted Price $20,674 all fee's except tax license. GALINA came back with this text **Apologies for delay answer! So internet price is non negotiable. With total amount after all fees and tax we are looking at 25000 otd *** Which is crazy because tax/lic fee's are roughly 10% and price should be close to $22,741.40. GALINA REPLY TO THIS WAS *** There is reconditioning fee of 2,963$ which is full inspection and certification*** MY REPLY complete BS. I also sent her pictures of the advertisement pic online with complete breakdown of pricing and posted on the pic with suv said NO HIDDEN FEE's. LOOK AT PRICE BREAK DOWN BELOW Greenway Kia Sale Price* © $20,674 Market Price $24,685 Dealer Discount* - $5,797 Dealer Fee + $1,199 Admin Fee + $399 PTA Fee + $188 NO RECONDITIONING FEE's. GALINA tells me her desk manager said for her to talk with GM in morning since they were about to close. I asked GALINA 2 times for the desk manager name she avoided the question. Next day Tuesday 7/14 no call back at. I called left message for manager to call me. NO CALL. TODAY Wednesday 7/15. No call back still. I called left message and ask to speak with GM named MAC CUMBUR he's on vacation. Asked GM ANAS LAZARR was told he will call once he's available. All of the sudden I get text from GALINA SAYS *** Hello sir! I spoke with my general manager about mixed pricing and he is willing to match everything as you see online Our website was under remodeling and pricing got mixed up Whole system was a mess to be honest. *** Hmmmm really took 2 days for you to let me know RIGHT. I asked GALINA to have GM ANAS LAZARR call me please. Her reply *** My general manager said a very busy right now! Sales manager name is Christian. Numbers won't change from you calling us** It took me 3 times asking GALINA who the desk manager that gave her the reconditioning BS price was. And it was CHRISTIAN. GM ANAS LAZARR never called. Poor service at its best at this dealership. Called at 1pm Florida time they close at 9pm. Must have been super busy today.