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    Orlando Preowned

    2.3 (32 reviews)
    Open 9:00 am - 7:00 pm

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    I did not make this purchase needless to say.

    Contacted this dealership over the phone. Their Carguru ad indicated that 17k price plus around $831 in delivery fee. Seemed like a decent deal. Then they hit me with an additional $2100 in additional fees as you can see in this proposed invoice.

    Whenever you come over here Ask For Rachel! She has the most best uplifting energy and she will try to work with you for your best interest. She's really helpful and nice I 100% recommend coming here!

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    Photo of Kim C.
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    3 years ago

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    Leonardo B.

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    2 months ago

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    5 months ago

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    1 year ago

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    7 months ago

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    Photo of berl k.
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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    Leonardo B.

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    Leonardo B.

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    3 years ago

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    Leonardo B.

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    4 years ago

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    Leonardo B.

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    4 years ago

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    2 years ago

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    Leonardo B.

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    8 years ago

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    Leonardo B.

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    3 years ago

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    Photo of Lia L.
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    5 years ago

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    4 years ago

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    6 years ago

    Nice crew and Ernesto is an easy going salesman! Dealer have a nice selection of cars well taken care

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    5 years ago

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    Leonardo B.

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    5 years ago

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    6 years ago

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    Leonardo B.

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    7 years ago

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    Leonardo B.

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    4 years ago

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    Leonardo B.

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    5 years ago

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    6 years ago

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    Leonardo B.

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    8 years ago

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    Ask the Community - Orlando Preowned

    Review Highlights - Orlando Preowned

    Frank and Leo were great and they worked perfectly along with my financing.

    Mentioned in 6 reviews

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    Orlando Kia West

    Orlando Kia West

    (3 reviews)

    John Young, Horizons West / West Orlando

    They really don't deserve even a 1, but it doesn't allow a zero rating…read more BUYER BEWARE!!! Do not buy a car from this dealership. They don't return phone calls (until you file a complaint with Kia corporate), and customer service sucks!!! And if you use a trade, they will wait 30+ days to pay it and mess up your credit and then take no responsibility or try to make it right. Never will I buy another car from them or refer ANYONE to them.

    This by far has been the WORST experience I have had in a car dealership. I had recently been rear…read moreended and needed to purchase a replacement car. My previous ride had been via Drivetime and I had fallen in love with my 2016 Kia Soul. I went to Orlando Kia West hoping perhaps they might have a newer model with a back up camera. I was very clear when I went in, what I could put down, and the payments per month I could afford. I was shown a very nice 2020 Kia soul, lots of bells and whistles. And while I loved the car I was concerned about the price. The gentleman I was placed with for Sales was the most high pressure, rude, and dismissive person I have met. From the outset he was bound and determined to sell me this car at the exact price. I freely admit I have not so great credit, however if someone tells you from the outset, A) I have less then desirable credit, B) This is exactly how much I have to put down and C) Here are payments I know I can afford. How do you come back to them with numbers that require 3x the down payment amount and 200$ more then they said they could pay? I was baffled. I stood firm and then the wanting to get a co-signer push started. I was at the dealership with my girlfriend and over and over and over he wanted her to sign, even making her feel guilty for not offering. It was ludicrous! I even asked about a used car at a lower price point and I was told point blank it would be harder to finance a used car versus a new one. And he went for the co-signer angle for the 3rd time after being told a FIRM no. At that point I had enough. We left the dealership, and went to DriveTime on West Colonial. With in 2 hours I had a 2017 Kia soul, with a rearview camera (the only thing I really wanted), and payments in my budget, keys in hand. I am sure other Kia dealerships may be nice, but please at all cost avoid this one.

    AutoNation Chevrolet West Colonial - New car

    AutoNation Chevrolet West Colonial

    (198 reviews)

    John Young, Horizons West / West Orlando

    I've sold 2 vehicles here and attempted to purchase a truck. The selling experience Overall was…read moregood as they offered a competitive price for my vehicles which beat other dealer offers. I got a tentative offer prior to coming in on both which 1 sold at that price but the other went down $500 when I got there citing a minor accident on the report which they new about prior to coming in as they ran the carfax report to make the tentative offer. However, we talked them up a bit and they threw in a tank of gas for our current vehicle. The buying experience didn't go as well for 2 reasons 1) very low inventory so not much to pick from 2) the truck I did find had dealer add-ons such as running boards, paint protection and nitro in the tires(?). They wouldn't move on removing these items so that ended the deal for me. My understanding is this dealer try's to work with folks with any income level to get you the vehicle you need. Didn't work out for my but maybe you'll have better luck. 3 stars is the best and worst I can give.

    Extremely disappointing experience with the AutoNation West Colonial Service Department. I had a…read morescheduled service appointment on 12/19/25 at 3:00 p.m., but when I arrived, I was told NOT to leave my truck because the department was *too far behind and understaffed* due to the holiday. They asked me to bring it back the following week. I dropped the truck off midday on 12/26/25, and was told the diagnostic would be completed within 3-5 business days so the warranty rental could be arranged. It is now the 12th business day, and I still have no update beyond "waiting on a tech." No communication, no accountability, and no sense of urgency -- completely unacceptable for a dealership of this size. I purchased platinum extended warranty that includes rental coverage, but the lack of follow-through from this service department essentially denies that benefit. The experience shows a serious breakdown in management and customer service. If you value your vehicle or your time, go somewhere else.

    Orlando Preowned - usedcardealers - Updated May 2026

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