We went ot Orlando Preowned for our car. We had a great experience. Adrian Reyes was very nice and…read moreinformative. We looked a couple places and this one was the most upfront and straightforward.

My son recently purchased a 2016 High Country truck from Orlando Preowned, and unfortunately, our…read moreexperience has been extremely disappointing. This was his first major purchase, and we were assured by the dealership that the truck was in mint condition, fully inspected, and had no issues. However, shortly after the purchase, the truck developed serious transmission problems. It ultimately required a full transmission replacement. Thankfully, we did purchase a warranty, but even that has turned into another issue. The warranty company is not covering the full cost, and the dealership has refused to step in and cover the remaining balance. Their reasoning was that the repair shop was charging too much--but that leaves us stuck paying for a major repair on a vehicle that should not have had these issues in the first place. To make matters worse, even some of the dealership employees have told us that this situation isn't right and that the cost should have been covered. However, the owner has refused to take responsibility or pay the remaining balance. The truck has now been sitting in the shop for over a month, completely undrivable. I do want to mention that Jay, our salesman, was great to work with. Unfortunately, beyond that, I cannot say anything positive about this dealership. We feel like we were sold a lemon, and the dealership is not standing behind the vehicle they sold us. I would strongly caution anyone considering buying from Orlando Preowned to think twice.

Honest dealership, decent cars, most of them have even full tank of gas and brand new tires. I was…read morevery happy with my purchase. Thank you guys!

Lying Crooks Motors told me to bring back the car after I mentioned that I would have my mechanic…read moreto take a look at it. Please folks do business elsewhere. I have been lied to and about. All I want is a reliable vehicle. Now it's being said I abandoned the vehicle??

Great place to buy a vehicle if you don't have a great deal to spend. Most vehicles are purchased…read morefrom an auction and they don't buy garbage, check them out...

I purchased my Tesla through Paul without even seeing it and it was shipped from NY straight to my…read morehouse in Florida. Great experience all round, no dealership hassles and got exactly the car I wanted plus saved lots of money. I referred my girlfriend and a friend who both purchased cars using Paul. I won't buy a car another way ever again.

The whole team is attentive and helpful. We had been looking at cars for the entire day and…read moreeverything was junk (looking at large dealerships...trying not to get hustled). Stopped in right at closing and Skip was welcoming and answered all of our questions. I came back the next day to purchase. Mary made the whole process incredibly smooth and pain-free. They have great prices and take pride in helping people find a reliable vehicle. My friend and Mom are now keeping an eye out on their inventory and are excited to work with them. I never thought I would say I am the proud owner of a BMW, but they helped make this happen :)

Tried to sell me a lemon. I took the truck to Goodyear. Needed 3400.00 in repairs. Edwin is a lier…read more Buyer beware! He's was my friend for 2 years. If he does this to me imagine what they will do to you. Buyer beware!

I purchased a 11 yr old car from them so obviously it wasn't in perfect condition. The mechanics…read morewere perfect I admit but had several dents and cracks on the bumpers. Since it ran perfect, those few flaws didn't bother me. Unfortunately, due to income loss, I had to return the car to them. I expected to pay no more than $2,000.00 to them after they auctioned the car since I only kept the car but a few months. They finance company, BridgeCrest, came back saying I owed them $12,000.00. No Way! Since I didn't agree to pay that large amount, they contacted my insurance company and "claimed" that I caused the dent in the bumper. Same dent from when I initially purchased the vehicle. Here's the real catch. They made this claim 8 months AFTER I voluntarily returned the car to them. If this claim was true, should they not have made this claim upon inspection of the vehicle when I personally returned it? They're just scammers.

I've sold 2 vehicles here and attempted to purchase a truck. The selling experience Overall was…read moregood as they offered a competitive price for my vehicles which beat other dealer offers. I got a tentative offer prior to coming in on both which 1 sold at that price but the other went down $500 when I got there citing a minor accident on the report which they new about prior to coming in as they ran the carfax report to make the tentative offer. However, we talked them up a bit and they threw in a tank of gas for our current vehicle. The buying experience didn't go as well for 2 reasons 1) very low inventory so not much to pick from 2) the truck I did find had dealer add-ons such as running boards, paint protection and nitro in the tires(?). They wouldn't move on removing these items so that ended the deal for me. My understanding is this dealer try's to work with folks with any income level to get you the vehicle you need. Didn't work out for my but maybe you'll have better luck. 3 stars is the best and worst I can give.

Extremely disappointing experience with the AutoNation West Colonial Service Department. I had a…read morescheduled service appointment on 12/19/25 at 3:00 p.m., but when I arrived, I was told NOT to leave my truck because the department was *too far behind and understaffed* due to the holiday. They asked me to bring it back the following week. I dropped the truck off midday on 12/26/25, and was told the diagnostic would be completed within 3-5 business days so the warranty rental could be arranged. It is now the 12th business day, and I still have no update beyond "waiting on a tech." No communication, no accountability, and no sense of urgency -- completely unacceptable for a dealership of this size. I purchased platinum extended warranty that includes rental coverage, but the lack of follow-through from this service department essentially denies that benefit. The experience shows a serious breakdown in management and customer service. If you value your vehicle or your time, go somewhere else.

Reliable auto repairs, a company you can trust! Feels good to know that my repair quotes are honest…read moreand the work is done right! Thank you for your services!

From the owner: ASE Certified Technician, BMW Certified Technician, Ford Certified Technician.read more