So I took a friend here to look at a vehicle they had seen online and I wasn't super impressed. This was a very typical auto sales place in that they practice high-pressure sales. We had a little issue finding the place but once we were there they did have quite a few vehicles available. The couple of people that we ended up talking to were very friendly and seemed to be very helpful. The one lady was some type of finance manager and was running the place and we got assigned to a sales person when one arrived for the day. We ended up having a bit of a language barrier with the sales person as her English was not that good. We wanted to look at a couple of vehicles in the lot and she had trouble understanding that and kept telling us just to come inside. The vehicle we initially went to view Was not at all what was expected so we had moved on to viewing other vehicles. The inventory wasn't super impressive because nothing had prices on it. I got the impression that they were priced the vehicles based on the person looking to make the purchase. In the two hours we spent here we visually, inspected 2 1/2 vehicles and got nowhere with finding one that was worth buying. If the person I was with had a lot more money to spend, we might've found something. A lot of the inventory wasn't even ready to sell and had to go through their inspection before they could even Price them to sell. I felt that if our Spanish had been better, we might've had more luckier, but it was still a nice place to visit. Meanwhile, we are continuing to search for a car for them. There wasn't an accessible space, but there was a van parked in it seemingly randomly, and the entrance is not at all accessible. There's a step up into the office and there are steps down into other parts of the office once you are inside. The whole place looks like it's under construction at the moment, but has been here for quite some time. read more

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Well I test drive a vehicle from Adelsa everything seemed good go to take it home transmission starts slipping hard , they were able to work with me and source a new transmission along with a few more services now got no problems appreciate them making it right ! read more

I owned a 2008 Dodge Grand Caravan that I purchased brand new, it was wrecked and totaled out, and I very much wanted to stay within the budget that my insurance company had put me in, & keep myself out of payments.. anyhow we spent days and days looking for comparable vans of about the same year, and let me tell you I was getting super discouraged.. Friday after taking the entire day off from work, and looking what felt like everywhere I was ready to give up, everything we found was priced ridiculously high and looked terrible! The salesman were either absolutely uninterested, rude or just didn't have what we were looking for...Then we came to Adelsa, and Napoleon came out... y'all, he was great. He had all the information, he was polite, and professional, he understood we wanted to stay in a budget & didn't disregard or belittle that. There were a few snags song the way, and he quickly got things resolved with the help of Francisco & other staff.. Then Edgar Jimenez came thru in the end with the paperwork, & was fair and a pleasure to do business with. I would highly recommend Napoleon, Francisco, & Edgar at Adelsa auto for your car buying needs!! read more

Adelsa Auto Finance - Ended up with this fun one, love it! Thanks Adelsa! - Auto Loan Providers Near Me - Orlando, Florida

To start they are crooks starting from Napoleon the salesman.They will push and convince u to buy a vehicle and you will see the problems it has.First the car I was looking at didn't have gas empty had so many issues .That I was able to see the next day. They ain't professional at all.When I call the complaint line.the phone was hung up .Worst they can't give your money back on covd19 times when people having a hardship..Slick Dominican franchise..Don't but here..They overpriced the cars as well read more

I bought a car from them about eight months ago in October, every month I have an issue with my car I brought my car in multiple times to this disgusting ass dealership and every single time they tell me they fix my issue my issue is always the same. They show me a car with no gas, with a whole bunch of scratches with a messed up alternator radiator and starter my car has been left in the street because they keep telling me they fix My issue and they don't. And I left in a month ago I paid my car off and their systems went down they refunded me my money and took it again and charged me again I've been negative ever cents and now they're claiming that I am two months behind don't ever by car from here they try to buy your review so who ever writes good reviews must be related to them or an employee to them. WORST DEALERSHIP EVER. read more

I didn't know what I was looking for, neither did I expect what I was going to encounter at this dealership. And even so, it all went as smooth as butter. I am honestly shook at how quickly I was able to fill out the application and get to buying. I am very happy with the communication skills and customer service that I received over there. there wasn' any moment that I was left alone. Of course, I was nervous at first, but now I can't understand why people would not want to ever step foot into a used car dealership with such care and hospitality. I am extremely protective over my baby and have had no complications with her what so ever. she is the most precious 2014 Dodge Challenger in all of Florida. If you really want to be taken care of, ask for Superman (otherwise known as Emil). read more